Came here for the first time. Everyone was super amazing! From the receptionist to the dental…read morehygienist to the dentist and other staff walking by that smiled at my baby. Coming into the office was also a treat! Felt like I was walking into someone's living room. There was a cute small Christmas tree with little smores ornaments, a bookshelf with a few toys, and a shelf with some nice big books. The cleaning with Daniella went well. There was also a chair for me to sit and feed the baby while it was going on. She reviewed how we could do better which was very helpful. The dentist, Dr Zaul, taught me a few things I didn't know before - lots of tips, suggestions etc which I appreciate. Thanks for the thoughtful care!!!

Eek! I'm so ashamed that I have yet to write a review for our darling pediatric dentist office. We…read morehave been coming here for about 2? 3? Years now, and have had 0 issues thus far. When my toddler first came here shortly after 1.5, naturally she was scared. Cue the cries and unwillingness to open her mouth, yet the dentist and the assistants have always been so kind and understanding. Even at that young of an age, they were able to still complete a cleaning that was age-appropriate. Having heard stories of others who take their toddlers to an adult dentist, it is a wooorld of a difference, I.e., they look at the kids teeth and that's basically it. The goodie bag with a little stuffie always is an always nice touch as well. Despite always being traumatized during the actual cleaning, she always was excited to go to the dentist. And then after a certain age, the dentist asked her to sit all by herself (she was previously in our lap). I was SO unsure about it, but she magically stopped crying. Shes now a such a pro at sitting for them, and continues to love coming here. Our little one is now 1.5 and is having the same struggles as big sister. He has an extremely sensitive gag reflex and unfortunately threw up at the office just yesterday, but again, they were so nice about it. Their office is extremely clean, has ample parking, and ALL of the workers are so nice. Thank you Burlingame Pediatric Dentistry for your magic touch! We love coming here! Highly recommend for anyone else who is considering pediatric dentists.

Dr. Niki thoroughly impressed us! Her staff was brilliant in handling our kids and did an amazing…read morejob at distracting/entertaining them while they had their dental check up. Highly recommend this office! And such cute decor for spring.

This is been my children's dentist since they were two years old I cannot ravin Avenue about the…read moreservice and especially during Covid all the protocols they've taken to ensure we feel safe

During our visit, when my son (who is less than 1 year old) was a bit fussy and I took him to the…read morehallway, Dr.Davis approached us. He first poked my son's chest, then said loudly "I heard you're a bit fussy, I have four chicken nuggets". He paused, then, raising his volume and staring at him aggressively, said "you are one of them", and then even louder "and I'm going to eat you". It's pretty clear Dr. Davis wasn't making a bad joke but was trying to scare/intimidate my son who is less than 1 year old.

Exceptional service , friendly atmosphere…read more They remember your children's names and have a beautiful facility.

Dr Nic he's very good dentist but the ladies dental assistance was horrible not gentle at all my…read morekids scare to go back again .

We were obviously a bit nervous about our toddler's first visit to the dentist but Dr. Bronzini…read more(goes by Dr. Nick for the kid's ease) was really relaxed, friendly and knowledgable. Our daughter wasn't having it when the hygienist first tried to clean her teeth, which she assured us was normal, so Dr. Bronzini was able to come and do it. He spent the first part just chatting with our daughter and helping her feel relaxed. She wasn't super excited to get her teeth cleaned, especially not by a stranger, but Dr. Bronzini made it as efficient and painless as possible. He also showed us how to properly brush her teeth at home. One of the best parts of the visit was how much time he spent and never made us feel rushed at all. The front desk staff was super friendly too. Despite the tears at the office, our daughter always talks about "Dr. Bronzini" and how she wants to go back, haha! He did give her a toy at the end which was also appreciated! Bronzini was on a long list of dentists recommended by our pediatrician and I'm glad we chose him! The only thing is that it took us a while to get our first appt so I recommend making an appt as far ahead as possible, especially because we were not brushing our daughter's teeth properly up until he showed us how and you want to protect those precious teeth!

We were looking for a new pediatric dentist and found Phamily Pediatric Dentistry. I made an…read moreappointment for both my kids to get their cleaning at the same time. Both had their polish and cleaning done in tandem and then Dr. Pham came by and did their exams. He has great bedside manner and made the kids feel comfortable. He was also thorough in explaining things to me as the parent and helping me understand what I could be doing better of to better take care of my kids' teeth. Each area is set up with a TV monitor on the screen playing a kid friendly movie which distracts the child when they are in the chair. They also got some stickers after their service and when checking out at the front, they got some coins that they could put into a gum ball machine and get some prizes. Overall, a very fun experience for them and helps frame a visit to the dentist as a positive experience.

My boys have been coming here since they were a little over 1 (almost 4 now). Whenever we come, Dr…read more Pham and his team is so friendly and patient with our talkative, energetic boys. They ask a lot of questions and curious about all their tools and yet, they take the time to answer and make them feel comfortable. We've never felt rushed. They make it a point for the kids to enjoy their visit. They have legos at the front that you can ask to play with to keep them busy while they wait. During the visit, they can play a movie to watch while they lay down to distract them. And after the visit, they have a lot of stickers to choose from. And they also offer a coin from the gum ball machine for a small toy to come out (no gums/candies) that my boys love to use and watch the toy roll down. We've always had such a great experience coming, so much that our boys ask when's their next dentist visit haha. The staff accommodates our schedule well and tries to get them in a back to back or same time slot appt, very helpful for us busy parents. Keep in mind they only have 1 or limited Saturdays open a month, so book early. The only area that could use improvement is the front desk. Greetings are inconsistent when we walk in, and when they do occur, they can come across as perfunctory and not genuine. I work in healthcare as well and understand how busy things can get, but a simple smile, a gesture to sit down, or a quick "hold please" to acknowledge my presence goes a long way. For a pediatric office, they could definitely be more welcoming. Otherwise they're straightforward to work with. Overall highly recommend. Big plus, they take Delta Dental insurance.

Great Dr!! Cares, understands and takes time. Office is clean staff is friendly. Recommend this…read moreplace

My recent experience was similar to some of the other recent reviews. It seems the office staff…read morehas developed a rather poor attitude towards patients and is engaging in questionable insurance practices. Dr. Ambus, I hope you see this and the other reviews because your staff is doing a real disservice to your dental practice. My experience: Earlier this year, I enrolled in a new dental insurance plan. The insurance website listed Dr. Ambus as an in-network dentist that accepted new patients, so I called in February to schedule an appointment. The office staff checked my insurance, verified that it was accepted, and scheduled my appointment for May 31, 2021. In late March, I called to check if an earlier appointment date was available. The office staff checked my info again and informed me May 31 was still the earliest available, so I agreed to keep that date. In mid-May, my wife also decided to make an appointment for herself. Upon calling the office, the staff informed her that her insurance plan was not accepted. My wife was confused and explained that her husband (me) had the same insurance with an appointment set for May 31. The staff then looked up my name and stated that I was not on the "patient roster" and my appointment was already cancelled. This was very surprising because no one from this office had notified me about any cancellations or insurance issues. I then got on the phone to ask for clarification, to which I received a rude response that my insurance was not accepted and it was "not their responsibility to check a patient's insurance". This explanation appears to be a blatant lie because this office staff did in fact check my insurance back in February before scheduling my May 31 appointment! They also just checked my wife's insurance on the phone before declining her. When I asked her to clarify this again, she hung up on me. I then called my insurance and discovered that this office had recently changed its insurance policy to accept only higher premium plans and reject lower plans like mine. Now, I understand that the pandemic affected every business financially last year including dental providers, and dental offices are free to change their insurance policy at any time. However, it's very poor business practice to change insurance policy and cancel a patient AFTER the dental provider has already accepted that patient's insurance AND confirmed the appointment. Moreover, I am even more disappointed by the poor communication including the lies and appointment cancellation without bothering to call me to inform me. Had my wife not called them, I would have never known about the cancellation and just showed up for my May 31 appointment, only to be told no appointment existed. Although Dr. Ambus seems to be a capable dentist, her office staff treats people poorly with disregard for truthful communication. My incident is similar to what others have experienced lately, and I would recommend staying away to avoid dealing with the terrible office staff and questionable insurance practices.

Dr. Lau and his team are amazing. He was previously highly recommended by another mom and he did…read morenot disappoint. Our 2-year-old is usually pretty reserved during dental checkups, but he had her laughing during the appointment - and she left smiling ear to ear. He took the time to explain pediatric dental topics clearly and was so warm and engaging with both of our kids. The office is spotless, kid-friendly, and welcoming. Highly recommend!

Great Dentist...Poor Office Staff/Manager ! Really Disappointing experience. My daughter has been…read moregoing here for years when since she was a baby. She is currently 18. Missed our one and only appointment in 15 or so years and Office Manager Cathryn charged us a fee. She has never missed an appointment before and did not want to give us a break! This just left a bad taste in my mouth after referring this dentist to numerous families! How sad !

Dr. Lee and her team are just absolutely wonderful. I have an autistic child and they allowed us to…read moredo the check-up over a series of weekly short visits. They were so flexible and understanding with no judgment to the crying and screaming, and my child got acclimated to the visits and was able to get the check-up completed. It is such a relief as a parent to have a supportive provider on our side. I know they didn't have to do this for us and it was much more inconvenient for them, and I am very grateful for that.

Dr. Anne Lee is truly a miracle worker! Her office is beautiful, welcoming, and perfectly designed…read moreto make kids feel at ease. My child had a cavity the size of Kansas -- practically bordering on a root canal -- and Dr. Lee somehow filled it lightning-fast, completely pain-free, and with incredible gentleness. She's extremely thorough and detail-oriented, yet wonderfully conservative in her approach -- she only treats what's necessary and doesn't remove more tooth structure than needed. That level of integrity and precision is rare these days. We feel so lucky to have found Dr. Anne Lee. She's talented, caring, and everything you could hope for in a pediatric dentist. Highly, highly recommend!

Our family has had consistently positive experiences at Kids Smile Dental Center the past decade+…read more They've helped us with everything from routine cleanings to orthodonture, and they've always been amazing. Dr. Salvi approaches dental work with a focus on overall bite health and long term solutions, which we really appreciate. Dr. Emerald handled my longer orthodontic treatment patiently and skillfully. Dr. Jessica and Dr. Amy are great with our kids and help make dental visits go smoothly. The assistants are all friendly and supportive. And Dr. Jean is especially thorough with cleanings and always takes the time to do it right. Linda at the front desk is welcoming and efficient--she keeps everything running on schedule and makes the whole process easier. We especially appreciate their follow-up after major procedures, including evening check-ins when needed. It's a dependable, caring team, and we're happy to have found Kids Smile Dental Center.

I cannot recommend Kids Smile Dental Center enough. My oldest is terrified of the dentist, full…read moreanxiety, the works. They listened to his concerns, made him feel safe, asked if he was ok and gave him mental breaks. As a dad, watching your child struggle is tough. Smile Dental Center handles these situations with care and helps work through these tough moments with your child with empathy and skilled hands. They do such a great job that I've recently switched to them as my dentist as well. I can be a touch scared when I visit the dentist, and they did not laugh at me when I showed up with one of my kids stufffies to hold while I was being operated on. The office is clean, the receptionists to the technicians to the dentist are all nice, caring and welcoming. If you or your child need dental care you should absolutely bring them here.

Dr. Victor Lee and the team at Burlingame Orthodontics are the real deal!…read more I never thought I'd actually be able to straighten my teeth without traditional braces first because another orthodontist told me so. Dr. Lee made it happen, and then some. After a little over a year with Invisalign, the difference is incredible. My teeth and smile is straighter, but the bonus I didn't expect was how much my bite improved too. I used to constantly bite my lip and tongue, and that's just... gone now. Every visit, Dr. Lee took the time to walk me through my progress in a way that actually made sense. You never feel like just another patient moving through a conveyor belt, you feel informed and cared for. The staff is wonderfully friendly and seriously organized. As someone with a packed work schedule, I had to reschedule more than once and they were always understanding and quick to sort something out. Zero stress. A small bonus was their Nespresso coffee on the way out. Since I always came in on workdays, that little cup of coffee felt like a treat every single time. 10/10, highly recommend to anyone on the fence about Invisalign. This team will take great care of you.

I felt compelled to respond after reading Ess K.'s review. Our family has been going to Burlingame…read moreOrtho for years, and Cathy, Dr. Lee, and the entire team have always been professional, friendly, and compassionate. Both of our children have received excellent care with absolutely no complaints. Frankly, Ess K.'s review says more about the reviewer than the office. The transcripts she so crudely included make it clear that Cathy explained the insurance payout process thoroughly and politely. To twist that into something negative or claim Cathy was demeaning is utterly inconsistent with her reputation and how she treats people. And a quick glance at Ess K.'s other reviews (mostly one or two stars for nearly everyone) tells you all you need to know. I'd take her comments about Cathy and Burlingame Ortho with a very large grain of salt.