Good for what we needed but there seems to be too many errors in the process. They are good folk…read morebut seems to follow up needed in several areas

Couldn't ask for better customer service, the staff takes the time to know you and not as another…read morenumber. Fraud protection at its finest!!!

in last 6 months have made two deposits into ATM on weekend, both were not credited to my account…read morewhen made. placed call on Monday morning first time was resolved quickly, second time not quickly at all. Definitely going to find another financial institution that has better customer service in addressing concern.

Worst bank in town for fees. Took them 2 years after my daughter was 20 to remove the lawyer that…read morewas on the account because she was a minor and then she notified them in person of a change of adress the them mailed to the old address and charged her $7 for their mistake. They try to keep as much of your money as they can. I only use credit unions.

The employees make the bank a great place to go to. They go out of their way to handle business…read moreeven at the last minute before closing with a smile Always friendly and helpful.

From the owner: Associated Bank offers a full range of banking services, financial products, and services --…read moreChecking Accounts, Savings Accounts, Certificates of Deposits, Home Loans, CDs, and more. Bank of the Milwaukee Brewers | Bank of the Green Bay Packers Member FDIC. Equal Housing Lender

Outstanding! Branch Manager Will Cole is the "complete package" -- kind and considerate,…read moreresponsive and smart. He "sets the tone at the top," motivating his fine staff. Thank you!

Very good customer service, welcoming staff, prompt easy to make your transaction with.read more

They have ez Xtremely poor customer servixe. Yalk to you…read morelike you are an idiot would definitley not recommend this bank. Julie in the mortgage department likes to talk to you lime you are an idiot. Then has the gall to call and leave a message sayi g she doesnt care how I talked tI her. Well lady you were the one that talked down to me. Associated bank needs some classes on customer service.

A small town bank with big town service. I've banked here now for about 6 months. I have since…read moremoved to another town since I opened up the account. They are "the official bank of the Green Bay Packers". This is evident when you walk in to the lobby and see a live sized cut out of Aaron Rodgers. If that wasn't evident enough when I opened an account there I got a foam cheese hat and my choice of a Packer travel mug or autographed copy of Aaron Rodgers. What really impresses me about this bank is when my credit card number got pirated, they notified me that there was a hold on the card due to suspected fraud. They verified my last purchase and dismissed the fraudulent one's after that. I had a new card with in a week. I know other banks do the same thing but this one took care of me. I only wish there was a branch in my town or at least an ATM.

Very pleased with the service. While I thought I would have to wait or make an appointment when I…read morewalked in the door, I was taken to Abby's office and she solved my problem in a professional manner and I was on my way.

Newberry branch, drive through window Saturday morning. Drove up, rang call button twice until she…read moreshowed. Earpiece in on a device said nothing. I said good morning, she what you need. I said " in the envelope". Came back with receipt, said nothing. I asked her name, she said Susie. Terrible customer service...... Might go elsewhere??