In a short period of time with Associated Bank I have been intentionally mislead, lied to by employees at this branch as well as at the main customer service location, and suffered very poor treatment by the branch manager when I made an in-person inquiry on the way back from a day of recreation. I guess I need to bring along my suit to get reasonable respect.
The initial complaint was troubling but the way the issue was handled by Associated Bank staff was worse. Abby, a senior associate in customer service, told me she had no supervisor and that I was unable to speak to anyone further. Of course, I was told it was a miscommunication after I revealed the call was being recorded. She said it was because it was lunchtime. LOL
This organization has a proven culture of systemic fraud and misinformation. IMO anybody who values their time or honest business relationships should NOT do business with ANY Associated Bank Branch. read more