They have ez Xtremely poor customer servixe. Yalk to you…read morelike you are an idiot would definitley not recommend this bank. Julie in the mortgage department likes to talk to you lime you are an idiot. Then has the gall to call and leave a message sayi g she doesnt care how I talked tI her. Well lady you were the one that talked down to me. Associated bank needs some classes on customer service.

A small town bank with big town service. I've banked here now for about 6 months. I have since…read moremoved to another town since I opened up the account. They are "the official bank of the Green Bay Packers". This is evident when you walk in to the lobby and see a live sized cut out of Aaron Rodgers. If that wasn't evident enough when I opened an account there I got a foam cheese hat and my choice of a Packer travel mug or autographed copy of Aaron Rodgers. What really impresses me about this bank is when my credit card number got pirated, they notified me that there was a hold on the card due to suspected fraud. They verified my last purchase and dismissed the fraudulent one's after that. I had a new card with in a week. I know other banks do the same thing but this one took care of me. I only wish there was a branch in my town or at least an ATM.

I was treated very well. Most importantly, they are NOT part…read moreof the ESG system, which puts strains and restrictions on the bank, making it less secure. I care about the security of my money

I totally agree with the previous review... "RUN FROM THIS PLACE"…read moreGreat place to bank if you have nothing to do all day, know one of the employees and want to go catch up on old times while other customers are waiting (when you finally get called on), and get overlooked and directed around to "someone else" when/if one of the employees finally looks at you. They obviously have enough business at their Sturgeon Bay location at 225 N. 5th Avenue. I tried to open an account, but they seemed to have VERY LITTLE interest in dealing with me, so I helped them out and DIDN'T. Try Nicolet Bank. They have a branch right next door and they want customers (old and new), ...treat them right, ....and will welcome you.

Run from this bank! They are very adversarial to their customers, and their fees are significantly…read moremore than other banks. As a POA for my dads estate they were rude, cruel, uncooperative and sarcastic when I was trying to close accounts after his death. These attitudes have been my experience every time I have dealt with them over the last 5 years dealing with both my parents accounts as their POA. NEVER Would I consider using this bank for my finances given my experiences!! The only reason I stayed with them at all was that it was easier, given my folks had established accounts, and limited activity on their accounts. Consistently if I did need to Call or ask questions I got inaccurate or conflicting information. HORRIBLE CUSTOMER SERVICE. They love to make up new arbitrary rules as they go along. Again run from this bank, I did!!