Would have given zero stars to this had there been that option. I am of a similar opinion to that of CM., Edinburgh when it comes to this photographer. In addition to Nicola Bald being rude, aggressive and unprofessional, she is also dishonest.
In October 2015, I made a booking for a boudoir shoot, purchased from Wowcher. She asked for a £30 returnable deposit to secure my studio time. More than one year on she still has my £30 and has ignored my numerous telephone calls and emails.
I had the boudoir shoot in December 2015, returned in February 2016 for the 'viewing' which turned out to be hard selling tactics. Approximately 1.5-2 hours later we had to leave for another appointment and I said that I'd call the studio to let them know my decision. The photos were ordinary and unimaginative and I felt that the £500 price tag for 10 photos was a bit steep and I said so, to which she rudely replied "Oh, it's a cash flow problem, is it?" She said that people are expected to decide at the 'viewing' because the files are too big to keep..they're a photography studio for heavens sake, surely they have their storage for files sorted!
Her male photography assistant is nice but, probably like most women, I was somewhat uncomfortable when I realised a male was to be present during the shoot-given that I was about to strip to my underwear! I am in my 50's!
By June my photos hadn't arrived and I called her, then I had to call her again and eventually received one photo at the end of July. The Wowcher deal was 2 prints and a digital CD. I have since called and emailed her to have my £30 returned, but she has failed to respond.
So, if £30 means more to Nicola than her reputation, I'm sorry that business is that bad, but it's no excuse for robbing customers. read more