My car died with engine light coming on. I called AAA. They sent Castle Towing & Recovery to tow…read moreme. What i liked was the Towing Co. Calling me directly to get my whereabouts. They were patient with me while we looked for landmarks. Jaden was my tow driver. I was originally going to have it towed to the nearest auto shop about 6 miles away. It would have been late in the day and more than likely it wouldn't be diagnosed til the next day and if parts needed, we were looking at a weekend outage to get Mini parts delivered. I was 60 miles from home, 64 miles from my trusted mechanic, and only basic AAA towing coverage (3 miles free with $7 per mile after that plus 3 percent surcharge fir a credit card). I examined my choices with a hotel stay x number days or a rental car home or just having it towed home. Jaden was very helpful with giving me time to decide and helping with my decision. He had a strong feeling the engine was locked up and, if so, chances it couldn't be repaired. He offered to directly tow it to my mechanic, giving me a ride in the process, while we looked up mileage and towing cost. I opted for the long tow and ride. Of course, I was sad but I'm a problem solver so knew this was going to be my best option time and money wise. It was easy being Jaden's passenger. Conversation was easy and made the long ride and situation bearable. He even had to sit in agonizing rush-hour traffic on I-279 towards Pittsburgh and did it with grace and humor. He took my car to my mechanic and we left it there after-hours. I then got a Lyft ride home. I made sure to tip him. Regardless of this being part of his job, it took 128 miles out of his day with a stranger to entertain. Oh, and BTW, the engine was locked up, dead forever. But the diagnosis came from my mechanic, someone I trusted, they let me keep the car there for the week til i could sell to salvage, and the car was nearby to clean out all my belongings. It was what it was and I think good choices prevailed. (P.S. I did upgrade my AAA for towing distance privileges for my current car). I am most thankful for Jaden, giving me time and helping with my options.

Three A's sent them to my house for flat tire mind you it's a pickup truck put spare on I…read moreimmediately went to tire shop in new Castle got there with spare falling off and he used power tool to lower and raise which is a no no know I have to go to ford garage because he stripped the unit with a power tool

We got stuck in a ditch a mile from home on a snowy night around midnight while coming home from…read morethe ER with our toddler. The 1st company we tried we waited over an hour and they unfortunately ended up getting stuck a few miles out from us. We called Kristyak's and he was able to get to us within 30 minutes. He was super kind and even created a path for us to follow him in the icy/snow all the way back to our house! Will always turn to Kristyak's for our towing needs. The service, care, and compassion is just what we needed after a long night in the ER.

Welcoming, friendly, knowledgeable, fair, and timely. These folks can do just about anything and…read moredo it with a smile. They can do emissions inspections for any county in PA, which mean you college kids don't have to take your car home for emissions tests. They can inspect motorcycles, scooters, heavy trucks... you name it, they can inspect it and fix it. I've never felt more welcome in a repair shop than I did here, and I've found some good ones over the years.

They were right on time for my pick up. They got me to my destination on time and waited for me to…read morebe finished with my appointment. Very good.

Great job towing my Telsa. Mike was great and showed up sooner than expected…read more They took tare of my car after a flat tire on state route 11

I am so thankful for Carpenter's Towing! I received the most excellent customer service...they were…read moreextremely kind, considerate, and helpful, going above and beyond expectation, which is very encouraging these days! A very stressful, upsetting circumstance left me with a smile on my face, thank you!!

if you get ever stuck there on a Sunday, have them take you to Sears. They'll…read morebe open. Everything else will be closed :-(

They were amazing! Our van started to overheat on the highway. Mercer was the closest and they…read morewere wonderful and friendly. Since it was late in the day, they couldn't get parts until the next day so they drove us to a local hotel near shopping, and restaurants within walking distance. The next day when our van was repaired, they delivered it to us at the hotel. Their prices were amazing as well. Would definitely recommend them.

Did an excellent job on our Kia. Had it for 10 days and it came back like I never broke it! Very…read moreworth it on the labor. Had a control arm and two tie rods replaced and a sense of relief throughout the process as PJ kept me updated

Quick and helpful! Two qualities that are needed when you're getting a tow! Helped me out of a jam…read more Hope that I don't have to, but if I need a tow company I will definitely call them first.

Everything went great! Everyone was very helpful and friendly! Stated what I was looking for they…read morehad the part, found it quickly, couldnt of asked for more! Highly recommend!

If you're over 30 and remember just making stuff work. You'll appreciate these guys. Old school…read morejunkers and scrapers. They just find stuff that works. If you don't own tools and have seen the most recent Disney movie. Probably not your kind of place (sorry guys). But if you drive those cars that never seem to want to die. But sometimes need a part. You really need to know who these guys are. Or if you make hot rods same.

called them after looking for hours and they sent their tow truck people out right away with no…read morewait for a more than generous price i couldnt be happier.