Don't hire these guys. I recommend NOT hiring Pedro and Peter, the franchisee supervisor and owner,…read moreof the Shack Shine franchise in the Fraser Valley. Last week I hired Pedro and Peter's Shack Shine franchise to wash the interior and exterior windows of my 2300 sq. ft. house, for a considerable price. The two technicians that Pedro left on site were polite and responsive to my concerns. However, the two window washing techs were not experienced or trained enough to perform the service to the quality of what any homeowner would expect for a nearly $1,000 job. During their time on-site I noticed and had to bring to their attention entire windows, hard to access windows, and screens that had been entirely missed, screens that were not replaced, and spots that were attempted and left, and streaks and water spots that remained on the exterior windows and simply left behind. The worst aspect of the entire experience was with Pedro the manager himself. I attempted to deal with Pedro directly by texting him during the service provision letting him know that quality control was needed and that he should return to the house. All Pedro replied was that he was in touch with the window washers, he assured that I would be satisfied with the quality, and said he would not be returning. After that response Pedro ghosted me on the text string and did not respond to any further texts. With a house photographer due to arrive at my home I was forced to spend the next 60+ minutes walking around the home repeatedly and coaching the two window washers myself to complete the windows to a satisfactory level. I asked for a discount to account for my time that it took me to direct and coach Pedro's employees. I might have been satisfied with a $100-150 discount. But, between Pedro and Peter the franchise owner, all I was offered was $25 for my negative experience. Neither Pedro by text afterwards, nor Peter over the phone a week later, would back down and resolve the situation to my satisfaction. They both simply made excuses such as "no one should have to supervise their own job, you may have misunderstood our process," and from Peter, "we never leave a supervisor on the job, the technicians on the job are qualified." I hope Brian Scudamore the CEO of Shack Shine reads this review. He should not be impressed. Like I said, I don't recommend hiring these guys.

Came across one of your people delivering flyers in Abbotsford. Daniel was friendly and…read moreprofessional. He took the time to talk to my son and answered all my questions. in this day and age it was a refreshing.

I had a unique lighting problem to solve that required some "out-of-the-box" thinking. I shared the…read moreproblem with Jeremy who took plenty of time to think it through then provided and outstanding solution. There were some challenges along the way to implement the system but He stayed with the problem until it was completed. He is an excellent resource and is clearly very knowledgeable. I will continue to shop here with confidence. Thanks for all your help with the customized dimmers. Bob

Year 1: Contacted NL and got a quick response, and a timely quote. Very pushy on selling their own…read moreproduct, otherwise experience good. Refered 10+ clients Year 2: After several missed appointments and 5 or 6 phone calls back and forth, finally shows up to install. blames secretary (sister) for poor communication. Lights installed properly, but dozens broken during take down Year 3: Several missed appointments, constant telephone tag (they don't call you, you call them and if they feel like it they will call back). Lights installed, several broken, end result good. Take down, 26 days later than agreed. Confirmed from the office numerous times they were down, came home from work, not down. Terrible company, will never use again. Unable to contact through other social media as they have blocked me after making a professional complaint.

I called Northern Lights and left a message. They called me back within the same day, were super…read morefriendly and provided me with all the information I needed including helping me decide on what lighting would look best on my house by looking my house up on Google Maps together. They then booked the apt within a couple days, and despite torrential rainfall and wind that day, they showed up on time and extremely friendly and holiday spirited. Such a pleasure. On top of that, while up on the roof, they took the liberty of unplugging my gutters in a couple places - something that I had been trying to get someone out here to deal with, and they just did it because they saw the clogged up area (that is also their second business - gutters and windows). And to boot, when I told him I wanted to put up a garland around the front door, he provided the lights, which I wrapped around the garland, and then he hung up the garland for me. My house looks beautiful, and it was done quickly, professionally, by incredibly pleasant professionals for a very reasonable price. I will definitely use them again next year for our lights, and will also be calling them to do our gutters and window cleaning in the spring!

Universal have done a few jobs for me - including the electrical for a complete kitchen reno. I…read morecouldn't recommend them more. Great communication throughout, really nice people and always cleaned up after themselves. Really happy with the work.

From the very start Premium Electric were , timely, reliable,efficient and super attentive …read more Invoices were accurate, their staff were timely, affable and knowledgeable. I think we had the pleasure of meeting all of their crew and wow...what a great team. The This company is super accountable and responsive. We are very ,very, thankful that we chose Premium Electric to renovate our 1945 farmhouse decrepit , dodgy electrical . Also, to decommission a nightmarishly dangerous grow up warehouse that was at the far end of our acreage . From new fuse-boards , security lighting , internal lights , well pump lines , 'entire house and well pump back up 'natural gas generator, kitchen , bathroom, wifi/ cell phone controls lights , , heating / cooling system prep & electrics we are finally feeling secure and up to date with great tech . They are available to help us at short notice for emergencies ! Peace of mind is priceless ! Also important is the support, innovation and politeness . They were all fab with our Great Dane puppy and even the 10 week old kittens adored these hard working electricians . If you want the best of the best then this is your first choice . We have a safe comfortable modernized electrical system due to the hard work and knowledge of this team. They are ethical, above board, honest and will treat you with kindness. We highly recommend Premium Electric I cannot say enough good things about this professional team . Dont ever settle for second best when you can have the absolute best in the business ! Fraser Valley strong

5 Stars for Premium Electric in Abbotsford, BC. The Owner,…read moreTristan, is very knowledgeable and willing to answer any questions you might have regarding the electrical in your home. He is honest, and cares about your safety. We were so happy with our first set of changes within our home that we will be redoing the rest of the house because it was affordable, and the job was done in hardly any time. Tristan will go above and beyond to make sure you are happy with the outcome of the lights. His prices are transparent and reasonable. His administrative staff are polite and very accommodating, and the rest of his team are efficient and professional.

Great business. They care immensely about their clients. Justin really knows how to do his job, and…read moredo it well. Very pleased! Highly recommend!

Ken was very quick to reply, provided very reasonable quote. Was able to schedule a consult very…read morequickly, and had the whole job done as soon as it was convenient for me. The tech who executed the job, John, was courteous, quick and very clear in his plan to execution of the work required. Everything finished faster than expected and quality of work is great. Amazing!

Ken responded to my request for quote re: power outage 220V outlet. I was able to call him and…read morewalk though a simple fix ("duh") free of charge. Friendly and fast. Would definitely use Protec in future!

They made all the laundry and kitchen cabinets, countertops, drawers & bar for our home. Excellent,…read morewell crafted woodwork. On time and priced right. Ester, the Receptionist was very service minded, courteous and efficient. Ryan, the Production Manager knew exactly what we would need, showed us the facility and saw the job through to completion. I highly recommend Starline.