So far, good customer service. They were able to get back to me once I left a message yesterday on…read moretheir voicemail. I am hoping they can replace or remake a shower door and are not just a bathroom remodeling business. I will call back tomorrow during their morning hours and see what they can do for me. It is great when businesses can get back to you within a day of leaving a voicemail. Edit: Their automated call system states their business hours are during the week and on Saturdays from 7:30 a.m. to 12 noon. I called at 7:40 a.m. and no one was there. I left a message. Additionally, there was no information that hours of operation were cut because of the pandemic and so, they lost a star on customer service. After all was said and done, one of their employees was able to refer me to another business Happy the Glass Man to repair what I needed repaired. The bad thing is that they do not have someone who can provided estimates to fit another fixture or door and will just sell you the actual supplies that I am guessing the customer will have to do it themselves?

They are extremely attentive in servicing you. They came out and looked at my roof and helped me…read morethrough the insurance part of it and upon approval scheduled my install. I would recommend them For your next roofing project.

Needed to replace an entrance door on the back of our house…read more Responsive: Ron came out that day, sized up the job and gave us a quote. Cooperative: Allowed me to purchase the door and benefit from shopping around. Timely: Arrived ahead of scheduled time and had it completed quicker than I had anticipated. Quite something these days. Attentive: Getting to work directly with the contactor and not a middle man like the big box stores do, means accountability to me the consumer and not the vendor. Came by and inspected his crew's work the day it was completed. These are all thing we hope we get. RJ Home Solutions really did a great job for us. Wont' hesitate to call them again or recommend them to friends. Feels like our personal contractor. Steve and Caryn Ellison

Tried to get them to do some repairs on a chimney. Came out, took pictures and said I'd hear from…read morethem. After 3 or 4 weeks, I called back and was told it would be checked into and they'd get back to me. Another week gas gone by and nothing. I need to get this repair done. If you're too busy or if you consider the job too small, communicate. I have other repairs that I would have considered them for. Not niw.

JWI is wonderful to work with. They are efficient and responsive to your needs when it comes to any…read moreremodel. They recently worked on my mother's assisted living cottage going the extra mile to find a a walk in shower that would fit the small space and it is beautiful. They work to find you the best pricing on cabinets and their work is very clean and they never leave a mess. A few years ago they did a remodel on our business office as well and once again beautiful work and cleanup.

I would suggest Barnes Construction to all of my Lexington friends! Richie and his guys are great…read more They left our yard clean every day after they were finished, were done on schedule and budget! All of the crew were super nice and now, I'm calling them for everything I need done!

My insurance did not want to pay for replacing my roof although they needed to however due to the…read morediligence and knowledge of this company they finally agreed to replace my roof. They did a fantastic job I would highly recommend them

Main guy came by to check on his workers at my neighbor's house. Forgot that I was the one who…read morehired him 7 years ago for my siding on my house. Came by asked if we bought the house five years ago to talk about the siding. Asked him why he said he did it. Told him what I hated about the look around the doors and windows. He said, "The owners didn't want to pay extra to get it done correctly." I'm sorry we have to pay extra to get the work done CORRECTLY??? Told him he did my house seven years ago and caught him in a nice ass lie. Men shouldn't fucking treat women like this!! GET YOUR FUCKING SHIT TOGETHER

I stopped by and talked to a couple of nice young men that assured me that they were professional…read moreand dependable. They gave me some metal roofing samples and we set up a time and date for a in home visit and quote. That day came and went without a phone call or a visitor. I left a message at their office (859) 333-3021 Another week or so went by and still no response. I got tired of the samples so I decided to take them back. I informed the head honcho of what went down and he asked for another chance and told me that the gentleman in I talked to was now in Florida. This head honcho said that their head employee would be there by 9 or 10 am. That day I got a call at 9:45 am and honcho said head employee was previously scheduled and he couldn't reschedule my but honcho said head employee would be there the next day with a crew. You guessed it, No show, No call. I left message a few times and after a month honcho responde to a text stating life happens (sickness, stuff like that). I figured since he responded to my text he would call me the next business day that he said he would be in the office, but nope. Till this day no one has texted me nor called me and my projects wait because no one wants to make good on their word or work. No they are not the first company to do a no show, in fact there has been at least five but they are the only ones that broke their word multiple times. Past companies just ignore my messages.

From start to finish, all communication was outstanding and all deadlines were met. They showed up…read moreon time, did what was promised and left no sign that they had been there other then a new roof! Deal with confidence with Platinum Roofing in Somerset/Monticello Ky.

I can't be happier with Atlas Contracting (AC), who installed my new Owens Corning (OC) 40 year…read morewarranty, 130 mph, algae resistant, etc., etc., etc., total roofing system (TRS)! You'll do yourself a big favor to read all of this review. And a much bigger favor to be sure and choose AC for your new TRS! I got quotes from 5 contractors, and AC was far and away The Best! They were the only one to give me in depth materials showing me exactly what TRS I was getting. With synthetic underlayment over the entire roof, starter shingles and drip edge/gutter apron along the edges, hip ridge shingles across the peak, ice and water shield in the valleys, new box roof vents, and new lead plumbing boots, my entire roof's TRS is brand new and ready for any weather! Will and Colin were Fantastic! I couldn't have asked for better or more! They went above and beyond on all matters. Will, the Manager, was my main contact person, and was very knowledgeable, very responsive to my many questions, and very easy to work with. Colin was very helpful and easy to work with too; he even created a support for a spot of my vaulted ceiling with its prior damage to avoid further injury! Their gutter specialist Josh (and his friend) even fixed old issues with my downspouts and dented gutters, and removed an old whiskey rain barrel for me, reinstalling the original downspout. They even rehung a series of zig zag, leaking gutters that wouldn't drain properly over my front door! Will and Colin showed me photos on their large TV in their new showroom off Nandino of other roofs they had done, with various colors, etc., and helped me pick out the best color for my home. Cassa in their office helped me multiple times on the phone and via email, and helped me file my 10 year full, 40 year prorated, warranty with OC. Will had gone through potential upgrades, including a 50 warranty option, etc. And AC gave me a 5 warranty on their workmanship. And to top it off, they gave me far and away the best final price, beating all others by over $1,000! I am so happy I picked them, because there is not a doubt in my mind: They Are Absolutely The BEST! Heh, tell them Tom D sent you. Maybe I'll get some referral checks! And I couldn't be happier to send you to AC. You'll be extremely happy you did.

I am giving the benefit of the doubt to this business from other reviews on here, but I contacted…read morethem and never received any phone call back. They could just be busy, but customer service can only be good if they get back to their customers. I was one of the unfortunate ones who was never contacted back.