Our friend visiting from out of state had a bad toothache and we were worried it was an infection…read more Upon the recommendation of our friend Echo, one of the staff here, we called Dr Lai's office and the receptionist Shirley got us in for an emergency check at 8:30am the very next morning! When we came the next morning, Shirley was super nice and helpful and got our paperwork all taken care of. Then Dr Lai did a checkup and a round of x-rays. He confirmed it was an abscess tooth and offered to drain it to relieve the pain. Then he gave us an antibiotic prescription to have the infection treated asap and gave a referral to a specialist nearby to do a root canal. He also sent a thorough email diagnosis with the X-rays to my friend's email and a copy to his own dentist. So professional and thorough! And since my friend's insurance wasn't going to cover this and we had to pay ourselves, they gave us a special discount which was very reasonable for all the work Dr Lai did! We loved this whole experience and I'm even switching my dentist to Dr Lai now!

Dr V is amazing. Down to earth, great to talk to and he explains things in full detail.read more

Just had my first appointment and rushed home to leave a 5 star review as soon as I could! Dr…read more Young's office is amazing-- professional, accomodating, and I felt so cared for and trusted their work. From the very first call inquiring about their services, to the receptionist finding a way to fit me in even though I had called so late, to my hygienist Ophelia being the gentlest and most thorough hygienist I've ever had, this office is what I've been looking for. I've struggled to find a office in the Castro Valley area that I liked for the past years and was finally recommended this place. I will be coming here from now on and no longer dread my dentist appointments! I also have TMJ, and Dr. Young immediately gave me a referral to see a specialist. They are all incredibly kind. Grateful for this amazing dental office!

Dr. Young and her team are excellent at providing care and consultations. It's quite far for us to…read morereach the office but I was having a challenge. Dr. Young helped to even out my bite and she also explained what went wrong with the initial work that was done and how it could be corrected. I needed a couple of visits before the bite was perfect and I'm very happy with the results.

As a new patient, I came to this dental office based on a referral, and WOW--best referral ever!…read moreFrom the moment I walked in, the entire staff made me feel so welcomed and comfortable. Azalea, Francee, and Liza are all super amazing people--kind, professional, and genuinely caring. Dr. Khemani is absolutely incredible. I have anxiety about going to the dentist, but Dr. Khemani's touch was so soft and gentle that I almost fell asleep in the chair! I never thought I'd say that about a dental visit. And the cherry on top--I met one of their amazing patients while leaving the office, and they couldn't stop saying great things about the staff either. That really says a lot! They even have amazing patients here. This office truly goes above and beyond to make patients feel at ease. I'm so grateful for the experience and couldn't recommend them more. If you're nervous about the dentist, this is the place to go!

I tried becoming a new patient at Value View Dental and had a pretty disappointing experience. I…read morecalled on October 24th and scheduled a new-patient exam and cleaning with their receptionist, Liza, for November 14th at 9am. Everything seemed straightforward. I showed up for the appointment today, and the receptionist told me there was no record of it. Not just for today--there was no appointment under my name at all. Clearly something went wrong on their end. They apologized and asked if I could come back at 10:30, but my schedule is packed with meetings and I can't rearrange things on the spot. I understand mistakes happen, but as a first impression, this wasn't great. I needed reliability, and they couldn't deliver it. I'll be looking for another office that's better organized.

I was in the Bay Area visiting friends when I started noticing a strange bump behind my left molar…read moreand some gum discoloration. My friend quickly recommended Dr. Wong and I was able to make an appointment easily to discuss these concerns. Dr. Wong kindly explained to me that there weren't any serious issues but advised me to floss that area well to calm the inflammation. I haven't encountered many dentists that aren't trying to take advantage of their patients and Dr. Wong is the rare exception! He seems to care deeply about his patients and gives detailed and thorough exams. If only he was closer to the east coast, I would go for routine care, but I would definitely recommend him and his team to anyone in the Bay Area!

I referred by my family, I thought they are reliable. Booked appointment online, entered all the…read morecredit card information on their website. Service has not been provided yet, they already charged me from my credit card $50. If I have 4 members in my family, do I need to pay $200 in ahead for appointments? We have great coverages, never pay any fee of my cleaning appointments. DONT SET UP ANY APPOINTMENTS ON THEIR WEBSITE, ITS SCAM

I have no problems with Dentists over there. As matter of fact , they are all excellent…read more However, there's this one lady behind the counter is questionable. I was there in December to do a deep cleaning. After it was done I came outside and made an appointment with a patient coordinator. At that time, a lady behind the counter said my co-pay will be $35 for next appointment. I went there yesterday another lady said my co-pay is $75. I told the lady no it should be $35. She checked again and OK you pay $45 then. Why do I have a feeling that she trying to rip me off. See the attached picture. It clearly says estimated patient, $45. After everything was done yesterday,Dr. Nam told the assistant to make an appointment for consultation for implant and extraction . Also the cost for everything The assistant and I look at the computer screen and I told her I wanted to come in end the March. She said OK that would be fine we have plenty of spot. She hand wrote it on the chart and gave it to patient coordinator. Since they have a lot of stuff to input instead of waiting she said she will send me an email. When I call today to check the status of the email, a lady named Catherine said it could take up to 72 hours. But I'm wondering if I just waited behind the counter I could've got everything done on the same day. She also said there is an appointment for teeth cleaning. They made an appointment without asking me which day or time I wanted to come in. Not good. Other than that, I feel that the dentists are genuinely care about you and professional. Took two stars off for their questionable accounting and clerical practice

TLDR: Annual dental cleaning. 15 minute appointment but less than 10 minutes actually spent…read morecleaning my teeth. Will not be returning. This was the second time that I came to smile dentistry but the first time that I had Dr. Aditi Mehndiratta. She started by checking my gums, looking for cavities, and asking about flossing habits. She spent about 5 minutes doing all that and then wrapped up by asking me about my concerns. I told her about my TMJ clicking and if braces were a recommended solution to attempt to realign my jaw. She dismissed it and said that a mouth guard would be better but didn't explain how. Left after reminding me to floss more often and then said that someone would talk to me more about the mouth guard later. Afterwards, the hygienist started. Unfortunately, I did not catch her name. She polished my teeth in a rush. So much so that the polishing tool that she was using had to be adjusted twice. She also ended up brushing a part of my lip and making the polishing tool vibrate on my teeth while trying to polish my molars. Once she was finished polishing my teeth and rinsing them off, she used floss. The proper way that I learned how to floss is that you pull the floss under the gums and against the sides so that you get everything out. The hygienist just forced floss between my teeth and she missed a quarter of them. Just got the floss between my teeth enough but didn't reach gum. She ran out pretty quickly so a third person, who I believe is the receptionist, could talk to me about the mouth guard. The receptionist let me know that the mouth guard is not covered under my insurance so it should be around $1,500 but that they would discount it for whatever reason to a little over $350. Didn't end up going for the mouth guard as I didn't feel that I had enough information to fee that it would help. I inquired about the rushed cleaning since both the doctor and the hygienist left in such a hurry. Was told that the dental office is a double speciality. No other explanation. This is the first time that I have left a dental cleaning feeling as though I could have done a better job at home. I don't believe that it is an unreasonable expectation that a good dental cleaning should take more than 10 minutes. I will not be returning.

I had such a good experience at Castro Valley Advantage Dental. The front office team, Maria and…read moreVanessa, were extremely helpful and kind. They made everything feel easy and welcoming from the moment I walked in. I originally came in that morning for an Invisalign consultation and they recommended removing my wisdom teeth beforehand. I was honestly really scared and unsure at first, but later that day I decided to go through with it and they were able to fit me in the same day. Kyla and Dr. Yuen made me feel so comfortable and at ease. The procedure went by so quickly and I felt no pain, which really surprised me. They were very reassuring the whole time. Carlos also helped me earlier that morning with fixing my mouth guard and he was super informative and patient. Everyone there is so kind hearted and caring. I really appreciate them so much and would definitely recommend this office.

Dr. Mathew Yuen has given me excellent care along with his dental team! I couldn't be happier to…read morehave found him! He is very personable and takes the time to not only explain exactly what work needs to be done, but he also shows you on your x-rays/digital images! He also has high tech equipment which allows him to make your permanent crown in the office while you wait so you don't have to return for another appointment plus have to be uncomfortable with a temporary crown for two weeks! Also, he will take the time to answer any questions you might have about your dental work that he is recommending! In addition, it's very impressive that he has hired the nicest and most qualified dental assistants, hygienists, account, manager and receptionist. Also, in regards to your billing, you will never have to worry because it's all explained to you prior to the work that has to be done for you, what your cost will be, and how much your insurance will pay, so there are no surprises! Your overall experience with Dr. Yuen, including the office, which is very clean, well ventilated and modern with plenty of parking available, rest assured will be a good one and you will not be disappointed! Maritza G.

I was nervous about returning to the dentist after a five-year hiatus but my husband found this…read moredentistry & we were serious about prioritizing our teeth care so we booked our appts as first time patients. I previously had some pretty traumatic experiences from a prior dental experience at another dentistry, and I knew a lot of my anxiety was coming from that specific experience along with a few sensory sensitivities I had. Thankfully, my journey here has been amazing, and such a healing journey emotionally and physically! Initially I was going to need a root canal but after seeing that there was a more conservative route we can take to preserve my tooth, a different plan was recommended for me. I also got 2 silver fillings replaced where they had cracked & needed adjustment.I love the subtle cosmetic enhancement it gives my smile while also protecting my teeth. From red light therapy to ozone injections, I was impressed with how much 1:1 attention, care, and intentionality went into my health plan. They don't see you as a one size fits all, they take their time to understand the problem and see what the options are. Their transparency, honesty, and genuine patient care manner was such a breath of fresh air. my husband and I were relieved we found a dental provider who listened & took the time to give us a thorough understanding of what our teeth needed. Even when I mentioned I was nervous, Dr. Mark took the time to ask me what made me nervous, gave me reassurance before starting any work and that alone helped me leave feeling lighter. For my sensory sensitivities, I did bring my headphones to listen to music but they also gave the cutest menu where you can select items to make you more comfortable so I chose a lap pillow lol. All of the assistants were amazing & so sweet, very professional & kind. The receptionists were also very professional, very thorough explaining invoices & procedures. Office is very clean, they made my crown the same day-amazing! There is a parking lot with plenty of space. Great location too, easy to find. Overall, I'm happy we chose Castro valley family dentistry for our dental needs so if you're looking for a new dentist in the east bay area then check them out.

Was very impressed with the personal concern of being comfortable and making sure you aware of what…read moreto expect. The atmosphere was what you would expect in a profession that is as personal as dental care. They seem to go out of their way to make you feel like you've been a patient of theirs for years.

The best dental office I have ever been to. Dr. Leung and his daughter are so nice and they really…read moretake care of you, so are their staff and they are very easy to reach out to when you book an appointment. The place is also very clean and convenient, there is good parking and their service is good. I have never had a bad experience at this place, so I can recommend this place to my family and friends.

I switched insurances to Delta Dental and I'm so glad I found Leung Dental. The whole team is super…read morepersonable, professional, and knowledgeable. Most recently I had to schedule teeth extractions and wanted to have them done as soon as possible but the next appt wasn't until a few weeks away. The receptionist told me she would let me know if there was a sooner opening, and usually I feel like they just say that and never get back to you. But! I got a text a couple days later asking if I was available for a closer date, which worked out well for me. As anxious as I was about getting teeth removed, Dr. Kat made me feel comfortable and ensured I was numb every step of the way. Everything went smoothly, I didn't feel a thing. Even got to keep my teeth as a souvenir lol. I can't recommend them enough :)

If you enjoy lack of follow up within a timely manner and lack of customer service contact them…read moreRebecca will do an awesome job. Just lost a patient plus the ones I referred. Place went down hill not sure who she is as first time speaking with her but she lost my business for good

Love Dr. Krzywicki and his entire staff! Highly recommend. The Dr. Ted is great with children and…read morereluctant patients! He explains what he is doing, gentle and kind!

I might be a bit biased because I used to work here back in 2007-2009 as a dental hygienist, but…read moreDr. Chen is honest and fair. You can't really find dentists like this anymore. I've worked at a few places where I have nothing good to say besides I got a paycheck at the end of the day (except for one of them - one dentist tried to send me a paystub without the check...yeah, seriously). Anyway, I'm no longer a dental hygienist (switched career), but I come here for my dental needs and have since referred my whole family and friends here as much as I can. I've had sensitivity a lower left molar because it was hurting when I bit down for a good week, but Dr. Chen did her checks and told me it was fine and that the sensitivity would go away. Had it been another dentist, I'm sure I would have gotten a filling or a crown because that tooth is all cracked with the front of it chipped off from my grinding. It's been a few years now, that lower left molar is doing just fine! Oh, another instance, my mom was going to a low income clinic in San Leandro and the dentist wanted to either pull out the tooth (which the insurance would cover) or put a crown on it (which we would pay $2K). All I did was ask to see the xray of that tooth and the dentist (who also teaches at UCSF) freaked out and angrily told us to leave. Like I was calling out his bluff or something. He already pulled out my mom's molar the year before that, so we're thinking that he did that because my mom's insurance would only cover extractions and the tooth was probably fine. Anyway, after being turned away all of a sudden, we went straight to Dr. Chen for a second opinion and found that tooth to be perfectly fine. It turned out that it was a tooth in front of that supposedly problem molar (that the other dentist wanted to extract) that was causing pain and simply had a small cavity. Dr. Chen filled it, we paid the out of pocket fee and my mom kept her molar for chewing!

I have been receiving care for 40 years from original owner Dr Kvikstead to current owners Dr Yuen…read moreand Dr Chen. they are very through and run a very efficient front office staff. Lucy recently joined as a hygienist and did an excellent job cleaning teeth. Dr Yuen did follow up exam and he is a very energetic and outgoing person. great staff and modern equipment.