do not rent a car from this company!! a puncture at night on the n125: no spare wheel in the car although the space for it was clear to see as were the necessary tools. a "24 hour emergency" telephone number which did not answer: three elderly holidaymakers stranded at the roadside at night and at considerable risk to their health, safety and well-being with no means of help or rescue apart from the kindness of a portuguese gentleman who stopped to help and drove me a considerable distance to a petrol station where i 'phoned for a taxi which was eventually able to take all three of us to safety. some difficulty in gaining reimbursement for the taxi fare which was in excess of 20 euros despite the fact that i had a receipt for the said sum. and, on returning to england, an e-mail from this appalling organisation attempting to extract funds for the puncture repair at the exorbitant cost of 169.95 euros! (which, needless to say, i declined to pay.) no apology as yet for the company's dangerous inadequacies nor for their heinous attempt at something tantamount to theft. i have written letters of complaint to the company itself, to the secretary of state for tourism, the secretary of state for consumer protection, the head of the albufeira municipal chamber and the head of the agency for the promotion of albufeira. i repeat: do not rent a car from this company!!! read more