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    Nextgen Plumbing and Heating

    1.0 (1 review)
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    2 years ago

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    Ask the Community - Nextgen Plumbing and Heating

    Doc's Plumbing & Handyman service - I get whatever fittings I can that are made in the USA.

    Doc's Plumbing & Handyman service

    (12 reviews)

    Please don't use Doc's Plumbing! We had a pinhole leak in a…read morepipe that wasn't discovered until it had drilled a hole behind our drywall and started puddling on our wood floors. I tried to patch it with some putty, but it was still leaking and just a couple of days before guests were to arrive. I saw all the 5 star reviews for Doc's, so I thought I'd try him too. He had just come back from vacation and must have had a ton of requests waiting for him, but like others have said, he got back to me, let me know how busy he was, and when he saw a break in the action, was able to come over and deal with the leak. We had a cobweb of copper piping in a very tight space to work in - it took me a while to just find the leak. When Ted was done, all that nasty old copper piping (the section he took out must have had 10 couplings in it), was gone and just one nice, new Pex piping was all that was needed. My jaw almost dropped to see how clean and efficient the work was. So yeah, please don't hire Doc's Plumbing! After all the dismal experiences with other plumbers, we want him all to ourselves! PS: his mini school bus is a really cool shop on wheels!

    Ted showed up in his school bus office. He was on time, and thoroughly prepared. He had to purchase…read morea replacement toilet from another site, but returned within 30 minutes, and finished the job within two hours. His crew was extremely friendly and helpful, and Ted's work and attention to detail was impeccable. He even replaced a valve for free, and provided additional advice for winter plumbing issues. Highly recommended.

    Thompson's Plumbing & Heating

    Thompson's Plumbing & Heating

    (4 reviews)

    Disappointing. I initially rated them as a 5 start service, I am now very disappointed to say the…read moreleast. We paid $5k for a system that involves no digging, no running miles of piping, or no soldering; one day worth of work. Two years later we are now having issues with it. When I tell other professionals what we've paid for it, their eyes bog out. Ed has an extremely short temper - the way he talks to customers is mind boggling, although he's very sweet when you're writing that check, so I've been primarily approaching his son Bronson. Ed would bluntly and in an extremely rude tone deny there could be anything wrong with the system. Eventually Bronson came out and spent a good amount of time trying to fix it (which I really appreciate), confirming what I was telling Ed was all accurate. I now have yet another issue with the same system but was told that I should really look for a different plumber because they're apparently moving into excavation business. Overall, a really nasty business to have to deal with, the extra star is for Branson but since this is Ed's business, he deserves no stars. Their last name seem to have a really bad of a reputation around town too, wish I new that earlier.

    Well pump failed. We paid immediately for the initial visit but got a feeling that this was not an…read morehonest business. Asked a few local folks in the area and was told that Thompson Plumbing did NOT have a good reputation. Not supporting their work, price gouging, etc.. We got a competing bid from another plumber and decided to use them. Made a courtesy call to Thompson Plumbing (Ed) to let him know that we were going with someone else. I thanked him for his help and before I can finish my sentence, he hangs up. Being that the mountain top can have poor cell service in spots, I thought maybe we got disconnected. Tried calling back several times but no answer. He then sends me a text saying "I got it, stop calling me". Well, I guess the local folks were right !!

    Nextgen Plumbing and Heating - plumbing - Updated October 2026

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