Changing primary care doctors and care teams is difficult and stressful; it was difficult for me…read moreleaving a great team and doctor at KP when changing insurance. Aside from some logistical differences and inconveniences, I'm quite happy and relieved to have found Dr. Kwong. I first saw her after a big car accident all bruised and casted up and she was sympathetic and took her time talking to me and easing my health worries. She was quick to ask questions and discuss health care planning with me. Today was my 2nd visit for a wellness exam and again, she was thorough and kind. Ashley did my blood draw (I HATE needles) and it was seamless. Thanks Ashley for your ease in demeanor and trying to provide a "low key/chill vibe" to the 6 yr old in me. Thank you Bay Valley team for your care and service. As a patient, it means a lot.

45 minute wait time for blood draw. 2 people in waiting room already. Then 2 others checked in…read moreafter I did. Everyone got seen before me. Receptionist said all others had checked-in prior to me, when I literally saw those two other people walk through the door and check in after me. I asked if they had checked in online and if that was an option. All the receptionist said was "they checked in first". Okay. Sorry for asking. Extra star because the blood draw actually happened? Like, can't fault them because that actual part happened.

Extremely up-to-date on all things impacting women's health in a far more advanced manner than my…read moreother doctors are. Everyone should pay attention to research and keep their clinical practice honed and sharp like Dr. Beatty. Obviously see her if you want the best of care. I did want to address one of the posts below by 'Corinne'. I know pregnancy is an exciting and also scary time with so much activity, things to do, blood tests to run, so on and so on. But...I don't know how to say this without a bit of an eye roll...understanding and believing in some science is important - oh and curiosity, asking questions. This reviewer's statement: "made me believe that I would have a disease just because of my religion" grossly misrepresents both science and the physician. I strongly _SUSPECT_ this patient was appropriately screened for Tay-Sachs (as we all are and should be, umm, yeah, ty science!). Have you ever been asked if you have/were Ashkenazi Jew/ish ancestry? HIGHLY likely the doctor doesn't care about your religion but whether your child is at risk of death. Look it up. Tay-Sachs has nothing to do with religion. It is a genetic condition associated with ancestry, and discussing carrier risk or screening is standard OB-GYN care. Suggesting otherwise inaccurately implies religious bias and unfairly maligns appropriate medical practice. It's a fully inappropriate accusation. Also - another area to catch up on. Doctors who are part of a large healthcare system (i.e. PAMF or Sutter or KP or Stanford or...) do NOT HANDLE THEIR BILLING. They have nothing to do with that side of the fence. They are paid thru the organization, all the other cogs in the wheel manage the rest. Stop asking doctors to be accountants, medical coders and billing specialists since that's not what they do, and please let them focus on keeping us and our babies healthy. Like you went to see her because you were expecting her to practice medicine, right? Not do admin services, right? If the former, smart choice. Because she's awesome.

Listen to the other yelpers! Those facts are true. I don't want to write all the details here but…read morefeel free to message me if you ever want to know more. The Staff could do better, the doctor can definitely help by talking more to the patients, all patients and not just complicated pregnancies. Response time is really slow!

Staff are friendly and courteous. IVX San Ramon is clean and organized. Private treatment rooms…read moreare comfortable with a lounge chair and TV. They also have light snacks like chips and cookies or candy and drinks such as soda, juice and water.

I just went in for my first Ocrevus infusion on Tuesday 8/11. I was a little worried about going to…read morean infusion site in a shopping mall, but the experience was overwhelmingly positive. The staff made me feel comfortable, cared for, and welcome. I was given my own private room with a reclining chair, a huge flat screen tv, and unlimited free snack and drinks. They kept a close eye on me and made sure I had everything I needed, and that I was feeling ok. They were all wearing masks, and the facility was really clean. When my appointment was over, they made the next appointment for me, and made sure to answer any questions I had. Infusions are usually never fun, but honestly I look forward to going back in the future!

Delivered both my babies. Great doctor, easy to talk to. Feel like she heard and listened to me!read more

Dr. Silverstein is simply the BEST! As other reviews state, she is highly knowledgeable and skilled…read morewhile always maintaining great bedside manner. As a first-time mom, I couldn't have asked for a better experience - from my initial 6-week prenatal appointment to labor and delivery (and an unexpected postpartum visit) Dr. Silverstein was incredible throughout. She never failed to ease my nerves with her calming presence. My husband and I rave about our experience with her to everyone! I am so thankful she was the one to deliver our healthy baby boy. Thank you, Dr. Silverstein :)

First, Dr. Starr had moved to PAMF in Dublin, I think Yelp should update this!…read more How should I start? I started to see Dr. Starr in 2011 after I had horrible experiences with another OB in Valley Care. After talking to the office management, they recommended me to switch to Dr. Starr. I instantly felt "She's the right doctor" after my first visit. Out of her busy schedule, she was very patience with me for all my questions. Her wonderful bedside manner just made each office visit pleasant . Through my pregnancy, I had many complications, and she was on top of them. She communicated closely with other specialists about my pregnancy and conditions! On my 6 weeks check up postpartum, she discovered I had my tailbone fractured during delivery. She then referred me to physical therapy and closely monitored my progress on recovering. I was so fortunate to have her as my ob. If she still accepts new patients, I would totally recommend her to everyone who is searching for a great OB.

The pressure around choosing an OBGYN is often minimized by society. We write women off as being…read moredramatic/emotional and that any doctor should be fine. In my opinion obstetrics is probably the most important field in woman's health. It's taken me over one year and a lot of courage to write this review but I feel like what I went through should be shared so that other women deciding on their OBGYN will not have the same result. BED SIDE MANNER I initially wanted to have Dr. Jeffrey-Starr as my OBGYN because of her rave reviews from my neighbor who had a very positive experience with her after a bad experience with her first child. When I first met with Dr. Starr she confronted me with rude comments like why have you seen so many doctors? What is wrong with you? I had seen many doctors due to my endometriosis, it went undiagnosed initially by Dr. Pham who is also at that practice, but later Dr. Beatty (the only doctor I can recommend at that practice) ordered the necessary tests to be able to diagnose it. Every time I asked her questions about my pregnancy she dismissed me as if I was hyper concerned. I thought maybe I was being irrational, given she's done this a thousand times and I have only been pregnant once. She was always in and out of the room after about 5-10 minutes. She would appear visibly annoyed when I asked if I could facetime my husband for the appointment (as this was during the height of COVID) or if I asked if I could go through my list of questions (i.e., is this normal in pregnancy type Qs?) OFFICE FUNCTIONALITY I saw Dr. Starr once every third appointment. She never responded to a single inquiry I had through the online portal, instead it was her office staff who took anywhere from 3-8 days. Her NP would frequently say "that's a Q for Dr. Starr," in which I would never receive any follow through on whether the Q was relayed to her. I consistently waited in the office for my appointment anywhere between 1-2 hours. This is tough for a pregnant woman who is also working. DIAGNOSIS/CARE Because of our infrequency in communication, I didn't really feel like Dr. Starr was my doctor. My saving grace was a family friend who was an OBGYN. I could call her and ask her about symptoms I was having and she would tell me whether they were concerning or not. When she said they were concerning, I went to the ER and got the necessary blood work done. I did end up getting contractions early on and had some symptoms consistent with liver issues (all of these things went undiagnosed) and didn't seem concerning to Dr. Starr. When I was admitted to the hospital due to high blood pressure, I was there for 7 days. The first 72 hours I was induced, on a high amount of pitocin, on an epidural for 4 days, several cervical exams, a serious of high fevers, and very low over sight from Dr. Starr. I had asked Dr. Starr if we should go through a birth plan together, prior to me going to the hospital and she said no. At the hospital, I saw 5 other OBs at the hospital and there was no consistency of care. Finally, I requested a C section after having a very high fever of 102 and my blood pressure shooting up to the 170s. The C section was performed quickly but there was a lot of bickering on the other side of the curtain (overall it seemed like the care team wasn't functioning well together). In the recovery room, I went into septic shock, the rapid response team was called and was transferred to the ICU where my life was literally being saved. There were probably 20-30 different medical professionals buzzing around me, and I didn't see my baby for 3 days after he was born. AFTER CARE Dr. Starr visited me once when I was in the ICU to take my bandages off. I couldn't get an appointment with her for my 6 week post op apt. A different OB said my scar tissue indicates the surgery wasn't performed skillfully. Overall I would not recommend Dr. Starr and actually feel obligated to warn others because the result of having her as your doctor could be fatal.

I truly can't say enough wonderful things about Dr. Shammout and the entire team who cared for me…read morethroughout my pregnancy. From the very beginning, Dr. Shammout was exceptional! He is compassionate, attentive, reassuring, and always made me feel heard and cared for. When it came time for labor and delivery, I felt completely confident that I was in the best hands! Dr. Shammout's support and care made my labor and delivery the best experience I could have hoped for. The staff was absolutely amazing, and the nurses at the hospital went above and beyond! They were all kind, patient, supportive, and incredibly attentive, not only to me, but to my family as well. I felt cared for every step of the way. I am so grateful to Dr. Shammout, the nurses, and the entire team for making my pregnancy, labor, and delivery such a beautiful experience. I would recommend them to anyone looking for exceptional, compassionate care!

I have never met a more kind, caring and knowledgeable doctor. He is the epitome of a perfect…read moredoctor. He listens to his patients and respects their feelings. I was at the hospital (SRRMC) doing my pre op labs and testing on Friday. Every department that I visited had something wonderful to say about Dr Shammout. He is truly a wonderful person/doctor/surgeon!!!

Leah is all around an amazing doula to work with! She is knowledgeable, patient, calming, and…read moreoffers great advice to new parents during pregnancy, labor, and postpartum. I knew from the first introductory phone call with her that she was the perfect fit for my needs. My review will go into detail on my labor and delivery experience and how having Leah made all the difference. If you purchase the L&D inclusive package, Leah's prenatal lessons are split up into three sessions so that there is no information overload. Since my pregnancy occurred during a time when all prenatal classes were converted to virtual web based lessons (COVID concerns), having Leah come to our house and show us ball exercises and techniques in person was really helpful for both me and my husband. I went into early labor which lasted for almost a week (baby was late). It was very painful for me with an extremely itchy belly and contractions keeping me up at night. I was in tears at one point just wanting to go to the hospital, and it was helpful to call Leah to consult with her what I should do. She calmed me down, talked me through my options, understood (from my tone) my pain level, and offered positive encouragement to remind me not to give up. Eventually, I found out via a blood test that I had a liver bile complication (cholestasis) which required me to head to the hospital on short notice for an induction. Luckily Kaiser allowed two support people (protocol as of early December 2021), so when I went into active labor, Leah was allowed in the delivery room with me. Without prompting she started massaging my legs/neck/shoulders, tied back my hair, and put a towel on my forehead to help relax me. I chose to go with an epidural, so each time I needed to flip over (so that the medication doesn't pool on one side of your spinal cord), Leah would help adjust the peanut ball to be comfortable so that I could keep on laboring until it was time to push. At a critical point after two hours of pushing, the doctors told me I needed to make a choice between vacuum assist or a C Section, both of which were undesirable to me. There must have been 15 nurses and doctors swarming in my room all trying to talk to me at one time while I was trying to make a decision. Leah helped by offering a middle ground option for me to try pushing in different positions first because she sensed my hesitation to go forward with only those two options. In the very end, I still had to go with vacuum assist, but if not for the extra pushes in other positions, the vacuum attempts would have failed and I would have needed to go to the operating room. Without Leah advocating for us, my husband and I would have likely just listened to the doctor and I probably would have needed the C Section, so I'm very grateful Leah was there to intervene in a sensitive way that didn't undermine the doctors professional judgment. I also purchased postpartum visits from Leah and she is an absolute gem when it comes to being supportive of all the things a new mom is trying to figure out in the first month postpartum. She is like a baby whisperer, always knows how to calm down my newborn (he loves to fuss and cry when it's just my husband and I). I'm very grateful to her for helping with household chores, giving me time to take a nap, watching the baby, and even bringing us hot meals. She also showed us how to give infant massages and a mind-blowing way to change diapers with no hassle and no more messy blowouts. Please trust me when I say Leah is a superstar! You will not regret working with her.

Having Leah as our doula was one of the best decisions we made for the birth of our daughter. We…read moreweren't sure about having a doula at first, but we heard how beneficial they can be to your delivery and we wanted to learn more. Leah met us at our house for a consultation and a friendly chat. We knew immediately that she would be a great fit for our family. Leah helped us feel comfortable and she showed genuine interest in getting to know us and our expectations for the birth experience. She was warm and kind, but we could tell she would be able to stand up for us if necessary. We especially appreciated Leah's philosophy of healthy mom and healthy baby, whatever it takes. We knew she would be an advocate for our birth plan no matter what. Leah helped make our delivery more comfortable and calm. She provided guidance for my husband and encouragement for me. She came super prepared and stayed with me the entire time to make sure things went as smoothly as possible. She tirelessly supported me emotionally and physically through her words and massage throughout my labor. We were so pleased with our birth experience and we owe so much of that to Leah. After the big day, she came by a few times in order to check on us and show us how to use things like the breast pump and baby carriers (and also get baby cuddles). She's been available to help us with any questions we have had. It was so helpful to have her as a part of our team and we strongly recommend any nervous parents-to-be to think of including her in theirs. We would definitely ask for Leah's help again!

Dr Mancuso is upbeat and always helpful! She got my hormones balanced and helped me lose weight a…read morefew years ago and I'm still doing well!

Dr Mancuso is the best! Not only has she helped me with my physical and mental health she is…read morekind, understanding and I now consider her a friend. The entire office is friendly and helpful. I highly recommend Dr Mancuso!!