brought my car there two days ago looked at it fixed it today it's like a new care got it done…read morequick If something eles goes wrong will bring it back there and they know how to fix cars

Thank you for getting us in so quickly! They had lovely customer service! Recommend to everyone.read more

I brought my vehicle here for an axle repair and paid approximately $850. Within three miles of…read moreleaving the shop, the axle locked up while I was driving, creating a serious safety concern and requiring the vehicle to be towed. Since then, I have attempted multiple times to resolve the issue. I called on Friday and again on Monday, spoke with two different individuals, and was told I would receive return calls, which never happened. Due to the lack of follow-up, I had to extend a rental car while waiting for guidance. Being told afterward that the tow would be "covered" did not address the failed repair, the safety risk, or the lack of communication. I expected better quality work and responsiveness for a safety-related repair. Unfortunately, my experience was very disappointing.

We were in town traveling and pumped gas mixed with diesel from a local station. We started…read moremisfiring on the highway home. We called the Auto Clinic and they said they could fit us in. Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned. They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.

These guys do know their stuff, however they invariably take longer and charge more than they…read moreestimate, and usually "find" something wrong besides what you went in for. They will shop around for the cheapest replacement part if you're on a tight budget. Only the owner has any customer service skills, the other mechanic working there is rude and a bit dense. Recently I had an experience that will stop me from ever going here again. We had a rather expensive repair, but it was ok because we'd gotten a large tax refund. We cut them a check but they didn't cash it for weeks, long after we figured they had cashed it. It came back NSF, but rather than contact us they sent us straight to collections, causing credit issues. Really not very professional.

Have been a customer for several years. They have always been honest and fixed only what I asked…read morefor. They have always completed the work in the time frame they stated in the quote they have given me. I am a very satisfied customer.

Worst propane company ever. I fell behind on my bill due to my husband loosing his job. I tried to…read morepay as much as I could with what I had. Before I ran of money to give. Then we started receiving income again. So I was playing catch up on all my bills and rent. Got my propane bill down to almost nothing. They still refused to fill my tank until I paid the rest of my bill. Mind you I'm almost empty in my propane tank and it's winter. Also no employees had the decency to tell me that they wouldn't fill my tank, just told me that their manager would call me. ( Which no manager called. So I called again to see what's going on and the lady that answered when I asked to speak to a manager. She said"What manager?"

Been using Arneson for almost 20 years now for our propane. They are always reliable and courteous!read more

My son brought my truck to get a tire patched. Employee took it upon himself to root through my car…read morelooking for the lock lug and breaks the handle to my center counsel. Owner doesn't want to stand by the damage and tells me he's been burned many times before. We I'll help you out there and tell you to not let your dipshit employees root through vehicles and ask the owner where the lug is at and have the owner get it. Your welcome dumbass!

First, let's start addressing the current lady they have answering the phones. Horrible…read moreSecond the current Mechanic is more of in and out get it out of my face type. Doesn't care about people. Went in for differential leak, put it on lift shook my cv axle and quoted me for entire "new axle" assembly 4800$. I've come across some shark style shops in Lasalle County. But this takes the cake. And when i came pick up the " quote" just said part unserviceable, new axle 4789$. The woman didnt care to answer any questions and said the mechanic was busy atm but she could try to ask him questions. But really she was meaning we are not interested in your concerns at this time.

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

We broke down on the interstate and these guys responded to our call incredibly quick and were…read moreprofessional in every way possible. But the thing that stood out above all else was that everyone we spoke with from Senica treated us with empathy and kindness that was needed on our end. I highly recommend that if you're ever in need of assistance, call Senica Interstate Towing.

I messaged them requesting a rate to tow and that was on Jan 24 I never did get a response..Good to…read moreknow who not to call next time Disappointed Since I had to choose a star in order to post this is the only reason I gave it one star

Awesome Locally Owned and Operated Shop Offering Outstanding Work…read more After being involved a collision the other parties insurance was awful to try and work with. GONZO'S took the time to deal with the other parties insurance and get the vehicle scheduled and completed in a very timely manner. He had a rental car ready to roll when I dropped of the vehicle and even detailed out personal vehicle for us after picking it back up. Five stars across the board

Very fast service along with awesome, friendly people. Locally owned and family operated. The work…read morethat was done was impeccable. The ONLY body shop you should work with in the area. The only one I'll go to from now on! Thanks Gonzo!