We engaged Newland landscaping for a 6 figure landscape project. When we initially met with Nate I was impressed with his can-do attitude and quick response time. I now know this is simply a sales tactic, and it can not be expected from Nate once a project is started and certainly not when it was time to complete warranty issues + deficiency (as many other reviews have noted both on google and yelp). Nate installed both the plants + irrigation. We also paid Nate for amended soils. We had over 120 plants die in the 8 weeks after Nate's install. I expect some plants to die, this would be normal, and Nate replaced a dozen or so initially. Immediately after the install by Newland, I began engaging with maintenance crews. Of the 5 maintenance crews who walked the site, all noted that most plants were installed incorrectly, and noted a number of irrigation issues. Because of this, none of the reputable maintenance teams would complete work until the deficiencies were fixed. When trying to work with Nate to fix the issues, he became unreachable, unresponsive, and unwilling to even simply trouble shoot issues. He continued to cast blame as a maintenance issue, even though, as mentioned, maintenance could not be completed because many of the plants were already dead within a week or two of planting. After months of Nate promising to fix issues, but then not showing up, I paid an irrigation specialist to evaluate the work performed, which confirmed that most of our plantings had either wrong irrigation or incorrectly installed irrigation, leading to overwatering or under watering, depending on the area. When this was brought to Nate's attention, he promised to promptly fix as soon as weather cooled down in September. As of this writing, it is September 15 and I have yet to hear from Nate in over 6 weeks. I unfortunately would not recommend Newland Landscaping for any landscape or hardscape project. If there is an improvement to performance and experience from Newland Landscaping, I will be happy to update my review. read more

Please think twice if you're thinking about using Newland Landscaping for any of your projects. They will seem great while completing the project and the finished product will look beautiful, but if you have any issues later and try to contact them, they will not respond. If Nate tells you that there is any kind of warranty do not believe him. It's a big lie! You will get completely ignored left to find someone else to fix. Highly disappointed with this business. read more

I had the misfortune of using his services and had the same experience as the other reviewers. AVOID this contractor!!! Spent $20k less than a year ago for work that was not done properly. Even though we gave him a survey, he still installed drainage pipe on my neighbor's side of the property line. Trees planted are dying but he won't return calls to honor warranty or address the damage caused. His crew completely botched the creek bed we asked him to extend - instead they essentially created a dam by placing large stone blocks in sections of the bed and didn't bother to build a swell to allow water to flow unimpeded. Installed stepping stones directly into sod without a sand base so now they're sinking into the ground. Broke one of my sprinkler heads, buried another one, etc. etc. He's polite and seemed respectable but sadly he is NOT a person of integrity. read more

We used this landscaper, owner NATE NEWLAND, based on his promises. He said plants were guaranteed. NOT SO!! Over a period of many months we reached out to him numerous times for a response. He never responded. Finally, only one time, he responded and promised a visit but didn't show up. Beware... he talks big but doesn't follow through. This job cost $20,000, and all workers were tipped well, including OWNER NATE NEWLAND. read more

This is a follow up review for a former review in June 2020. After numerous calls and messages over the last 7 months, Nate Newland has failed to respond regarding several of our plantings and trees dying. What we thought was a trustworthy business owner has been anything but that. He has made promises and appointments that were not kept. Our attempts to contact him was ignored in general. We feel we were taken advantage of and are warning potential and current clients to be aware of his poor business practices. We treated him and his workers very well and expected the same from him. Are these the values he is passing to his young child? Would he want a business person to treat his grandparents this way? I hope not, but maybe he doesn't have conscience regarding these matters. read more