just a consolidation loan company that preys on Veterans with fancy marketing... they good at getting to the heart and soul then ....bam - fees ! read more

I called these people based on the TV ads saying they help Veterans. I was unaware that they do no offer HELOANS, as that is what I was looking for. They tried to pressure me into refinancing everything, including the house. I told them I was not interested. That's when the mail and phone calls started coming non stop. I called them and asked to be removed from their call list. It was pointless. I get three to four calls from a day. They are predatory lenders and take advantage of Veterans...not helping Veterans as they advertise on TV. Admiral Lynch should be ashamed. read more

They are NOT for helping ALL veterans! My opinion they discriminate against people of color! They withdrew my application without even notifying me and a week later I received a notice in the mail from the loan officer handling my case sayin?! He noticed that I withdrew my application! Not true whatsoeve! trying to cover their asses! read more

I think this company says it's for the veterans. But it is a scammer.As a veteran, they turn me down for a loan.Which I have banks begging me to refinance with them. I have 2 homes in AV. A loan. Selling one of the homes and putting that capital back into the new home and they will not give me a loan. I think Adm. Lynch is a fraud. I am personally gonna go back to my banks. And work with them read more

They promised to get my refinance and told me I wouldn't owe anything even if it didn't go through. We'll it didn't go through with what was needed to get the cash needed to make the refinance worth it. And I was charged $575.00 even though I was told I wouldn't have to pay anything. No lawyer will even take a look into it because the expense is so low. It's not the bill that upsets me rather then the lie told. read more

I HATE this company with my entire soul! My father is an OLD (not extremely smart) veteran. He foolishly trusted this company. Long story short, these bastards almost had him talked into a "plan" (aka trick) that would have raised his house payments from about $950 a month, to almost $1,500 a month! They PROMISED "No out of pocket expense," yet when he finally WOKE UP to their b.s. and backed out of this SCAM, they began badgering him for money for the inspections they had ordered. I can not even express how bad I hate this company. They have called ME (who was not into any of this crap) FOUR TIMES TODAY! This is a greedy SHIESTY company! They are super horrible with pressuring people. STAY AWAY. Can I give them ZERO STARS? ? NEGATIVE stars? They are greedy and evil!!! read more

I normally won't write a negative review on a product or service unless the business uses sales deception tactics, bait and switch operations, or exploitation of data collection. I recently entered forced retirement after 32 years of military service due to service connected medical disabilities. Although I receive benefits and income, it was a substantial reduction of total household income, which eventually caught up to me, causing me to exhaust my savings to pay monthly debts, and ultimately fall behind on my financial obligations. While watching the television, a commercial advertisement for "New Day USA" came on. What caught my attention was the fact that their spokesman was a Retired Admiral who advocated financial assistance to Veterans that were "in need of financial relief" through a secure loan based on homeowner's equity. Their advertisement targeted Veteran's that were retired, may have had blemishes on their credit report, or have been turned away by other lenders "because they cared for Military Members as if they were family". I owned my home, maintained an excellent payment history, I only owed less than 20% of my home value, and had proof of fixed retirement income. I thought, "This is me, that they are talking about!", and I would be a perfect candidate to the services that they are offering! Although I was exactly the type of client they described in their advertisement, after calling New Day USA, I quickly learned that I would not qualify for the services that they offered but was given a couple of other lenders as potential assistance. I was frustrated and a little bit confused, but soon after, I began receiving offers from various lenders to my email, my postal address, through unsolicited phone calls, and even text messages. I knew then that my personal information was made available to other entities without my permission. I had no proof but had a gut feeling that New Day USA sold my information to a lead generation platform. Ultimately, owing very little on my property, I was able to refinance my home loan with a bank that was glad to have my business. I was able to receive enough cash-out to pay off debts that were in jeopardy of being delinquent or that maintained higher interest rates and still keep my monthly payment below what I was originally paying. In my opinion, New Day USA is a predatorial business that targets vulnerable military Veterans in need of financial assistance by using deceptive sales tactics, false advertising, and through psychological methods by the endorsement of former Leaders that may be familiar and trusted by military Veterans. In addition to feeling like I may have dodged a financial bullet that would ultimately "bleed-out" my monthly income with little to no benefit to my previous financial situation, I am extremely disappointed to see a retired Flag Officer endorse an operation to take advantage of US Service Members. One of their sales pitches is, "You have severed our country. Now, let us serve you with a New Day USA loan". The only thing I think they serve their clients is a load of BS! I have yet to decide on initiating a Congressional inquiry, or report their operations to the US Inspector General's Office, but I indeed feel compelled to warn Veterans to execute their own due diligence, and research other alternatives prior to considering any financial activities with New Day USA. MAJ (Ret), Z read more

Attention all Veterans and Marines. Stay far away from this lending institution. Not a good fit for the American people. They only represent folks with extremely high credit ratings. My agent Daniel was no help and had a bit of attitude with me. Semper-Fi read more

Procedure went well and was as expected . My loan officer was on top of all the issues and because of his attention to detail this was a very positive experience! Thank you ANTONIO VARRECCHIONE, You did a very professional job! read more

Previous commercials used to focus on the alleged love of the admiral for the veterans (the admiral chokes on the word LOVE) . The new commercials now playing have all of the borrowers thanking the admiral personally. It seems as though borrowers must express their gratefulness to the admiral instead of him doing his best for the vets. The focus of the commercials has shifted to God Bless the admiral! read more

Poorest company I've dealt with on financial matters, my agent was Colby Richardson, has no idea about simple manners, might as well been an Ai Bot. Rattled off company script , didn't care at all to know me as a person, even though I'd be putting money in his pocket. His attitude was as if HE was doing me a favor. Just rude, demanding and too young to even have a clue about how offensive he was. To the money part, they wanted so many fee's and thousand in closing costs and insisted on redoing my existing 2.5% mortgage. Lining their pockets and screwing me. read more

I am a Vietnam vet 101st airborne army shot in the face and shoulder and They are liers they took advantage of me being old and helpless and promised me a loan 100% amount and than said after 2 1/2 months and 1 week from closing they will give me 95% loan and had me sign paperwork and after it came into my bank it was a 90% value of my home appraisal amount and the guy Colin schotter said ya don't worry it will be higher when you get it i promise and it was not it was lower 30k lower and that is bull poop cause I told him if I don't have enough to fix my house the way I want it than I don't want the loan but he pressured me and said it will be ok and I would get what I want but no no no it was not. I am more than 100% disabled vet and deaf in one ear cause the gunshot wound in nam and the other one about half hearing so this guys really cond me good and now I gotta pay all this back and I don't have enough to even do what I wanted for my retirement home so I'm screwed thanks new day Colin schotter please don't trust these people they will lie to keep you on the line and than screw you in the end. I'm warning you be careful there are a lot of companies like this one taking advantage of the old veterans and they know we don't have the money to fight em cause we were fighting a war Country that don't stand up for us in the end. We chose to go fight a war for our country Instead of staying home and Getting rich Making money or finding a good job so that we don't have these problems Thinking the government would take care of And companies like this one Be for the veterans would help us, but Only take advantage of us well, I got screwed. Don't let them get You, brother I hope and pray this helps another veteran or elderly person to not get taken Advantage of read more

The experience was painless from start to finish. We highly recommend New Day USA for any veteran considering refinance or home loans. I would highly recommend Sam Elmaani as your contact person. He was always available to answer any questions and walk us through the process. William and Gayle Fox Hinckley Ohio read more

DO NOT USE THIS COMPANY! They say they are for helping veterans, they are not. I am moving to Tennesse from California . I was qualified for 195K at 6.5%. Two weeks before I was leaving for Tennesse to look for property, I received a call from Loan Officer Michell. He wanted to know how my house hunting wasn't going. I told him when I was Leaving and that I will be getting serious in getting a home into escrow. He told me that he could help me out and give me up to 220k. The day I returned to California, I Received call from Michell telling me that NewDay USA will have to re-write my loan for a higher interest rate and will reduce my spending capital by 10K ., and if I wanted 220k I would need to pay off a 8k loan I have. I was a signature away from entering an escrow. This company has no Integrity there words are lies. read more

Working with Ian at new day provided a walk out talk experience for me. As a veteran who needed a little flexibility and a little break to get on track I needed someone to go to bat for me. That's what Ian did and ultimately what new day did. While others turned away Ian and New day hunkered down. The first time I spoke to Ian I said I fought for you, now I need someone to fight for me and that's exactly what he did. I plan to be a New Day customer for a long long time! read more

I was in troulbe because of repairs to my foundation. Antonio and new were actually a blessing by there actions, Not only was able to pay all the repair and put nearly 70,000 dollar in my savings and my credit rating remained excellent I own New Day giant thank you read more

I want to share my personal review as the service my husband and I were provided was nothing less than amazing. Mr. Lionel Andre Marshall always communicated with us in a polite and timely manner. Guided us every step of the way, and even helped us solve a very small issue at the end without hesitation. This is the kind of service everyone deserves and my husband and I could not be more pleased with it. Thank you dearly Lionel for being there every step of the way. Highly recommend you and NewDay USA! read more

The whole procedure went very smoothly and fast. Sent to closing much faster than initially expected. Julian was very helpful and kept me informed along the way. If I had a question, he answered it promptly. Extremely pleased with the whole experience. read more

NewDay USA was able to help me close a VA refinance cash out loan in less then 40 days. I never thought any mortgage company would be able to help my family and I so much. I am forever grateful! read more

I am a former NEW DAY USA client and honorable retired Army disable Veteran. Several years ago I reached out to N.D.U to refi my home and take a cash out. At the time the marker interest rate was very high 7.5% or so. The N.D.U agent we talked with, I dont recall his name- yet he did an outstanding job with my refi and cash out. I asked him to let me know when the interest rate drops so we maybe take another refi just too keep my mortage payment low. I never heard from the person in question. I was getting all kinds of junk refi male sent to me from other VA and now VA home loan agencies. All other VA firms stated I could refi with 5.0.% and save some funds. I never heard from N.D.U so I reached out to them. The rep I talked to completed a credit report my credit score was in the high 700 range. Yet after the all was said and down the agent told me I must stay in the 7.0% range. He never explained why- and he stop responding to my calls. I sent a letter to N.D.U. headquarters also another VA mortgage reached out to me. I was able to complete my refi with 5.5% and its closed out 100% at this time. I got a strange call from another N.D.U. rep questioning me why I did not complete my transaction with N.D.U. After I explain to him what happened he stated he was sorry for what his co worker did- or tried to do- Robbing Peter to pay Paul. Give me a brake! New Day USA thank you for your help- but no thanks you.. I would question all veterans seeking to a home loan with N.D.U. There are scammers in all walks of life and New Day USA has them- I wonder if the CEO knows what goes on behind closed doors at his firm read more

When the admiral says he has his arm around the veteran he means he has his hand in your pocket. Beware. We were guaranteed the lowest available rate at the time and as it turns out we were not even close. One tends to believe from the ads that this group will kind of look out for you through the process...not so. They are just the same as every street corner mortgage hustler in your town. and then just about the time you realize what has happened they sell the contract to some mouse house company you have never heard of. Indeed it is fodder for legion hall conversation. As soon as I can I will move to a more trustworthy company. read more

My experience during the loan process was fast and efficient. My agent, Matthew Mathiowdis guided me through the process step by step with no hesitation. That said, once you have completed the loan process, NewDay USA customer service, will totally ignore any questions you might have. During the past three weeks, I have sent three emails and made three phone calls to ask a very simple question," is there a place online to see the current refinance rates. Todate, I have not received any response to my communications, and at this point doubt I ever will. read more

Chris provided excellent customer service! He is professional, helpful and trustworth. I would high recommend him.

This company has been really great to work with. They helped us pay off our debt, get money in our pocket and a great mortgage we are happy with. They are very easy to make payments to also. I would highly recommend you choose New Day for any of your mortgage concerns. read more

They say that they won't sell the mortgage but they do to the most crappy companies you can imagine. Freedom mortgage is who has it now and they suck, overcharging and no customer support, they just don't care.. don't use these people do your research. read more

They waste your time with empty promises. Highly disappointed at this company. A week away from closing on a refinance. They call up asorry we decided we can't do the loan. Thanks for wasting three weeks of my time giving me false hope. read more

went to BBB on them . I had a lot completed an was asked to hire a plumber to verify if I had a gas or wood fireplace. I sent him the picture of the gas fireplace manual and never heard from him since. read more

NewDayUSA Veterans they are not being honest. All lenders that do VA LOANS ARE AUTHORIZED BY THE VA!!! New Day USA commercials make me as sick!! As a mortgage underwriter I recommend you go to your bank or credit union, or at least check the interest rate and costs PLEASE!! The fact that they say "If you have late payments you are more likely to get APPROVED" Common sense will tell you that is an enormous lie!!! read more

Do your due diligence when shopping for a VA mortgage this company claims to be about the veteran but it's all about the bottom line shop shop shop. Get the best rate keep your equity in your home unless you really need it. They throw that carrot out there about getting up to $70,000 cash out horrible read more

These folks have my mortgage and I must say, the original application and all that went fine. That was a few years ago. But fast forward to 2023. They kept telling me they had a "special" program for "select" veterans. So, I finally started that application process. By the time they were done, my 2.75 APR was going to be bumped to current market rates taking my payment of $1700 a month and putting it well over $3K. So much for special programs for vets. But to compound the issue, I have been called and texted relentlessly since then, by scummy, scammy outfits like Nations Credit among others. I have NEVER had this happen like this on a refi before so apparently these aye-wholes sold my information to the lowest of the low in the financial scammer's world. If I didn't already have a very sweet APR, I would be kicking these clowns to the curb. read more

RUN RUN RUN THE OPPOSITE DIRECTION. THESE PEOPLE ARE SCREWING VETERANS OVER. DO NOT DO BUSINESS WITH THEM! I am a female Veteran and was contacted by New Day USA repeatedly after I purchased my place with a VA loan with a 3.00% interest rate. I called them when I wanted to possibly do a HELOC loan because my HOA is increasing their payments by a huge sum for a special assessment. I cannot do a HELOC because I haven't got enough equity. With New Day I never filled out a form, and everything was by phone or email. I got nervous when Joseph John William Delgado told me that it was "close" and after I asked what my Interest Rate would be, and the other details, he told me he (as the supposed VP of Loans) had to ask his superior. He never called me back, and I called him twice and he finally called back. He said the interest rate would be 7.5% and he would far overvalue my place by nearly $100K! He said my payment would then be $5000 a month. It didn't take long for me to decide this was INSANE and I then called and left him a message that I was NOT INTERESTED. The next day I received a crumpled overnight package in my mailbox like I was going ahead with this. His 'estimate' was even worse than he stated initially. The payments would go UP to OVER $6000 a month and the interest rate was 7.9%! He increased the time of my ownership of my residence by 10 months. Plus the documentation said the closing costs would be $36K. He put in the paperwork that I owed almost what I initially paid for my place. As a veteran I can refinance for 100% but in this would not get enough back to start to pay my loans nor did he have my correct employment date, correct monthly income (everything was inflated) as a figment of his imagination. I never signed anything, but he filled out all these forms for me to sign. EVERY SINGLE ITEM WAS WRONG on the paperwork HE filled out. I contacted several other loan organizations and they said he "must have been high" when he quoted me those numbers. DO NOT DO BUSINESS WITH THIS PLACE. DISGUSTING! read more

My husband had a massive heart attack and is out of work suddenly. Disability is taking a very long time, so we asked for a forbearance for only 3 months to help and New Day USA has given us the biggest run around treating us like we are trash, not being helpful. Sent back documents saying we need to resend them three times while not telling us why. It is already a stressful situation but to be treated so poorly for a medical emergency that can happen to anyone one is very sad and frustrating. read more

Well, a very long story short , this company failed to pay all of my taxes in a timely manner resulting in a loss of tax relief to me as a disabled vet. When I called and asked , I'll look into it is what I get. In today's economy and world all your money matters, guess not to them. And yes I pay my mortgage through ach. Just informing fellow vets. read more

Scam Used car sales pitch, quote only price and Interest rate did on mention Points One and or Origination fee One Point. Not to mention $1,400 Out of pocket cash and a total refinanced into loan of $3400. all this for a savings of $53 a month. Over seven years of payments just to break even. Wasted 45 days of my time with them. Totally Incompetent staff. Not to mention they refuse to let you talk with anyone but salesman. Every Number you call redirects you to the same person. read more

NewDay USA - Mortgage Lenders Near Me - West Palm Beach, Florida

I called new day USA to straighten out an insurance and escrow issue. After two transfers Edgar wanted to transfer me again and I said BS but used the actual word and Edgar stated you cussed and I don't have to talk to you and hung up. Either they went woke or I got a DEI employee. As an x submariner maybe I need sensitivity training but when the hired hands hang up on you that might not help. Veterans beware if you swear (LOL) and don't let them handle your escrow account,they don't seem capabl. read more

I am a 28 year active duty naval officer currently serving. So it goes like this, I saw their add on TV and decided to call them to try and get a lower monthly interest rate on a couple of credit cards. I spoke to a person named Mike, who told me if I wanted to qualify, I would have to close my Navy Federal Credit Union account which I had for 30 years, for at least 30 days then go back after New Day USA approved my loan and reopen my NFCU. Mike said, we cannot give you a mortgage loan if you have a NFCU account. I told Mike that is where my direct deposit goes to and it was going to cause a lot of problems with my other creditors. He then said that is the only way we could do this. His other pitch was, let's do a mortgage loan on your home and we'll add the credit cards to the loan and pay it that way. After pulling my credit, he said your home is worth $630K if we refinance for $750K we can get your credit cards payed that way. I told Mike this is not my first time buying a home and this is all way too much just to get a lower interest rate on my credit cards. The commercial makes it sound as if they take care veterans and make it sound so easy. The CEO should do a deep dive and investigate how these phone representatives are talking to people. They should be a shamed of themselves. Do not use this company. After working with my bank they give me a lower interest rate and I am very happy with NFCU. I gave a one star only because they don't have a zero. Pure garbage and terrible lies. They don't help veterans, they lie to us. Shame on you CEO. read more

I decided to give them a try since I have seen their commercials and they brag about helping veterans as I am one myself. I had two different mortgage agents during my process and they both lied and promised things they couldn't later deliver. They told me there would be no loan origination fee but wanted to charge one anyway. When questioning them on this they said we changed our policy but could see if we could get is waived. They also changed the interest rate on me when they picked the slowest appraisal company and bragged about they usually don't take this long. Took 9 days to get the appraisal back and still couldn't close my loan for another 20 days. I canceled them and could never recommend them to a civilian or military person. What a disgrace to especially our soldiers. Do yourself a big favor as a professional real estate agent run as far away from this company as you can. They don't deliver on their promises they don't seem to keep agents very long they charge outstanding closing cost fees and their are much better mortgage companies that actually deliver on their promises. read more

I am a retired U.S. Navy veteran with 23 years of service and nine overseas deployments. After all the daily commercials you see on TV about taking out an easy cash out home refinance and how they continually and shamelessly brag about how they "take care of our veterans", I decided to give them a try. Yet after only two phone calls I decided that engaging in their services would only bring me more stress and frustration. The agent in the first call seemed entirely clueless and sounded like it was his first day on the job. The agent in my second call explained all of their highly excessive costs and fees, as well as loudly exclaiming to me that the $80K cash out I would be requesting against a $750K home of which I owe only $190K was "a whole lot of money" snd he actually discouraged me from applying any further. Yet the postal mailers and the texts and the emails and the voicemails just keep on coming . . . . read more

I'd rather get my member inadvertently caught in the blades of a table top oscillating fan than do business with NewDay USA. Put on your running shoes and distance yourself as soon as you can! read more

Newday advertisements are all based on emotion & hype! They will assess high fees and prolong the approval process inordinately to accomplish getting your business....in a devious manner. STAY AWAY! *** Ever wonder why it is so many "retired" military officers end up working for mortgage brokers? The Admiral running Newday should be ashamed!! read more