Took 3 weeks to fix my laptop and now my keyboard is flexing. My model is rigid and not supposed to…read moredo that. Next time I will fix my own computer as I do have years of experience in that going back to 1999. I just figured I would give it to someone who does it for a living so that I could focus on other things. Silly me!

The main technician, Ted, was incredibly rude -- he spoke over me, ignored that I have a stutter,…read moreand even yelled at me to hang up because he "might lose two other calls." That's completely unacceptable behavior toward a paying customer. They never mentioned repairs would take 2-3 days. I was clearly told it would be done overnight or the next day, which I have in writing. Once they had my laptop, the story suddenly changed. The communication was chaotic and inconsistent. They also pressured me for my password even after I explained that my computer contains sensitive client banking data, then backtracked and said they didn't need it. For that, they charged almost $300 for a basic cleaning and repaste. Their Google page doesn't even list a proper address, which is concerning for a repair shop. Unprofessional, disorganized, overpriced, disrespectful, and completely lacking in understanding for people with disabilities. I would never recommend this place to anyone. I'd rather trash the laptop than hand it back to Ted -- that says everything about how much I trust his shop.

Competent, personable and helpful! Allison and the others have a wide range of experience across…read moreplatforms and have been very helpful for a customer who uses a variety of Google, Apple, and Microsoft hardware and software.

I spent two separate two-hour sessions with Apple support and another two-hour session with…read moredifferent IT consultant I use--six hours total--in a futile attempt to solve a problem with the disappearance of one entire email account. All three consultations failed to fix a crippling condition. I spent 27 minutes with Peter at Technician X during which he not only solved my problem but also another problem I didn't even know I had. What a shame I can give him and Technician X only five stars. I'd dump an entire constellation on them if I could! I almost wish I had a new problem to take to them just for the fun of watching genuine experts do their thing...

I needed a new IT guy that I can depend on. Byron backed up my computer. He got me connected to…read moreOneDrive and redid my entire computer. He connected my printer and put me in a better operational state than ever before. System is working flawlessly. He's a hard working ambitious guy who I highly endorse and recommend.

From the owner: IT experts providing solutions to Home & Enterprise customers, focused on customer satisfaction and…read morequality.

I've been using their drop-off service for a few times in the past 3 years. It is very convenient…read morefor me, since I get off work late and do not always have a time to fit into normal business hours. No matter how late I drop-off my computer, it's always ready for pick-up early afternoon. Once again, THANK YOU guys for such a great service!

From the owner: Data Recovery : Virus & Spyware Removal : Networks : Computer Repair/Upgrades (Mac and PC) :…read more Web Development : Consulting Emergency Services Available 24x7 We make housecalls in the following areas: Princeton, Princeton Junction, West Windsor, Plainsboro, Skillman, Hopewell, Lawrenceville