If I could give a negative review, I would. I decided to try injections for the first time at New You on Brant Street in Burlington. Not Botox but similar - I can't remember the brand. Regardless, their website said they had April sales. So, I booked a consultation and met someone. Sorry I don't know any names as NONE of them introduced themselves. So she said the units would be $7 each and I told her I didn't want to go over $350. She said ok, if you did 40 units that would be $280. I said that was perfect. This was on a Wed so I booked to come back the Friday of that week as they had nothing on that day that I went for the consultation. They texted me on Friday and asked if I could reschedule so no problem, I made the appt for the Monday after the weekend. So that was yesterday (4-11), I go for my appt and talked to the girl about what I wanted. I said I didn't have a lot of lines and was told 40 units would be good so it would be $280 - I didn't want to go over $350. She agreed! Said I shouldn't go less than 40 but that many will be good for me. So we agreed to do that. Then it got time for me to pay and the girl went and talked to the manager who THEN told me that special was ONLY for that day that I was in. This is when my blood started to boil. NO ONE told me the $7/unit was a DAY special. She started to say oh our head office won't let me charge that, that was only for that day. But she agreed ON THAT DAY, the manager was the one who booked me for two days later, they were the ones who had to reschedule me for the Monday. They knew I wasn't getting anything done on that day but never ONCE did they say that if I don't get it done that day, that it wouldn't be $7/unit. And even yesterday when I was there, I told the girl that did the procedure that I wanted 40 units because I didn't want to go over $350. The manager just kept saying we can't do that, we can't do that, our head office won't let me. OMG........I wanted to punch her. I've never in my life felt more upset and mad. They were absolutely 100% scamming me. What a horrible person to do that to someone. WHY did she book me if she knew I couldn't have that deal!!!! Or at least tell me that deal of $7/unit was ONLY for that day. Then it would have been up to me if I wanted to proceed or not. She's an absolute horrible person to deal with and she knew exactly what she was doing. I've never in my life used the C word but she's a perfect example of one. She knew she was scamming me. She knew! I would never recommend this place EVER! This was my first time there, first time getting injections and what a horrible experience. :( read more
