I wouldn't normally leave a review, but this is my favorite place to do laundry for well over a…read moredecade now. The owner, Marc is a very pleasant person, he works hard to keep the place clean and the machines well maintained, he opens at 5 AM and they're open seven days a week. Plus, there is always someone there to help with any given situation. Some people don't know the first thing about how to do laundry, so don't believe every bad review that disgruntled mean people might leave. The large (triple) front loaders wring the clothes out to the point they're almost dry, that alone saves me a lot of money, I don't have to do multiple loads and spend hours in the dryers. I've never had a problem with the machines, or the service. The woman who works days is quiet, diligent and hard working, if you have a question, just ask. If you don't want to feel like you're being treated rudely, stop being rude. People who work in service positions aren't your personal servants, they do their best to give good customer service and they don't appreciate being abused or looked down on. As far as people coming at night, they have a cut off time for the last washer loads, so don't leave your laundry unattended at closing time. How would they know when and if you're coming back? They shouldn't have to stay late just for you, especially when you don't take their time seriously when you casually come back to fluff and fold whenever you feel like it. Bottom line, I highly recommend Crystal Laundromat, and their staff. Customers need to learn how to be nice.

This laundromat is in a good place that's easy to access plenty of washers and dryers and tables…read morefor folding your clothes but it was dirty the floor was filthy and the dryer had lint inside the draws the place is looking ratty and it never looked like that before they sold it

Three pairs of pants, no pleats, $19.50…read more Great, friendly service. Heads up on the turnaround; it's two solid days. As in, drop off on Thursday and pick up on Monday (they are closed on Sunday). Seems there may be an expedited service that would be extra $$$. Another option offered by the staff, again if you are in a hurry, would be to go with another cleaner. I wasn't in a rush and wanted to try these guys out. I'm glad I did, it was a solid experience.

I decided to try a local dry cleaner who would offer me quality work at a reasonable price. I'm…read moredone with the big chain store cleaners. The folks at Colonial are super nice and friendly and do quality work. Support your local business!

Great place to do your laundry plenty of machines. now open 24 hrs so you can't say you don't have…read moretime to make it to do your laundry

The best laundromat EVER! AMAZING customer service, it's…read morealways so clean inside, & great prices! I also LOVE the pick up & delivey service when I'm too busy to do my own laundry! A++++++++++++++

Here today! I needed…read morea dry cleaners and Yelp recommended Winn Street Laundry, it was within 2 miles of my hotel so perfect. Winn Street Laundry does their laundry on premise but they send their dry cleaning out. I'm not use to their prices, they have a minimum weight and Jezzzzus, their prices was astronomical! I asked how much and gasps behind me for asking and the lady at the counter "This is Boston" look and their awards let me know YOU WANT YOUR CLOTHES DONE RIGHT, SCREW THE PRICES. $7 freakin dollars for a single shirt? It was either my ego that agreed, determined to look Winn Street Laundry starched down and pressed or didn't wanna look cheap and couldn't afford their services. I said out loud "Good grief, I pay $2.79 in Houston for a man buttoned down laundry, heavy starched shirt". I felt the evil eyes trying to climb my Psalm 91 hedges of protection because one of the two tunnels here was closed due to construction and the traffic put commuter's at least 30 minutes behind and in traffic. These Bostonians need to fire up a joint which is legal here and CHILL OUT:)))) Anywho, my dry cleaning was superb and the heavy starch I requested cut my neck and was ready before time. My shirt collars was white so I had not a one complaint for my HARD earned mula. I received a text when my clothes were ready along with a reminder of the price, I like that. I learned a valuable lesson from Winn; order some white polo's from Amazon, buy Spray n Wash along with spray starch and save that money for 2 16 inch bundles of human hair:))) Here today! There tomorrow!

The drop off laundry service is amazing! Remember to bring tip money. She did a great job.read more

The maintenance of the machines are very well serviced by the attendant but are you sure about the…read morecleanliness?take a look at the floor and tell me when was the last time it was sanitized . If you happen to drop your laundry on the floor you will not be happy

Filthy machines don't work never again maybe th y we're having ng bad day I'm told ha been there…read morefour times I've learned my lesson

I've been to a couple of laundromats and this one is definitely the worst so far. The waiting area…read moreis unappealing and unpleasant. The mirrors are dirty, the walls look like it's ongoing renovation here. There are just 7 washing machines and in some of them there is a green gunk in the doors. It might seem unimportant but there are dust clusters in the door locks. You definitely can find a better place for your laundry.

The washing machine I chose to use did NOT add any water to the wash. I get that sometimes stuff…read morehappens but my problem is that there was absolutely no way to call anybody to report the problem (or request a refund of the $6.50 I spent) posted anywhere in the building. I tried calling the number listed for the business on Google, but that number had been disconnected and they did not have a website. And... while I'm at it ... in this day and age of automated payment options, WHY in the world do I have to insert 26 quarters into a tiny slot in order to get my laundry done?? STUPID

Very professional and right on time. I would recommend them to anyone. If you missed a week in your…read moresubscription of an every other week delivery and pick up they would call you to see if you had any laundry.

I was staying at a hotel for a few weeks, waiting for my closing, and I had to get laundry done. I…read morewent there twice while I was in the area. The young girl that was there and I'm so sorry I don't remember her name because I should've written this review months ago, Absolutely incredible! She was so helpful, to not only me, but everybody that went in there, and everybody who called on the phone! So friendly, willing to go above, and beyond, while she was folding laundry, and finishing her tasks. I was in there in the afternoon, and I believe she said she worked in the evenings. She is definitely the reason that I went back!

I have been a customer for many years. I can't imagine better service. Pick-up and delivery, fair…read moreprices, just awesome !

I continue to look for a new laundromat! Prices are high here and machines don't work ... they…read moreneed a rest or broken. Current staff is rude! Place is dirty! Owner must be taking $$$ and not putting funds back into business. Dump! Caution!

This was my first time visiting this laundromat today. The place was spotless and a friendly…read moreemployee was constantly cleaning and picking up and saying goodbye to customers as they left--this is much appreciated; made me feel comfortable and welcomed. The washers are brand new, environmentally friendly, fairly quick, and seemed to make my white clothing and towels even whiter, if that's possible. I put my lighter items in one small washer, the dark items in another, then used a medium-sized dryer to dry them all. I like how you can buy as much drying time as you need with the medium-sized dryers instead of wasting quarters. There is a change machine on the premises that will change up to $20 bills into quarters and an adequate amount of seating and folding tables. Perfect location as it's right near the Market Basket down the street so I can hit the supermarket after cleaning my clothes. Will definitely be back!