Please don't trust something as important as your marriage/mental health in these people's hands. So unorganised and disinterested. I had to remind a therapist several times to send me exercises she promised. After finally canceling an appointment based on that fact, she still never sent anything. It had been over 2 months at this point. I called 5 times at the head office to state that I wanted the exercises seeing as I paid for them, only to be constantly told that no-one had left a message or knew what I was talking about. I spoke to the manager 10 days ago and still no callback explaining where they are. The appointments are back-to-back so the therapists don't read their notes prior to your arrival. Meaning they're hoping you will direct the session. Absolute waste of money going to therapy where the psychologist has no plan in place for you. read more