My mom recently passed away. Devastated and not in the right state of mind, the church (St…read more Michael's Good Shepherd Catholic Church located in Fort Gordon), HIGHLY recommended this funeral home. They've used them in the past- praising their work and professionalism. So my family and I went with them. They took my mom from the Piedmont Hospital and from there took very good care of her. We had a meeting the same day she passed and they were very sympathetic and patient with all our questions. We ended up purchasing a beautiful white casket. The following week we had the visitation there at the funeral home, service at the church, and the burial at Fort Jackson National Cemetery in Columbia, South Carolina. The most memorable moment for me is the slideshow at the visitation. Amy the receptionist did an amazing job with the pictures we picked out. The music and the way it was assembled brought tears to many included myself. It displayed living her life to the fullest. I was impressed with the website. It showed the obituary, the dates and times of the funeral, leaving comments, and if you would like to purchase flowers. When your loved one passes away, it's stressful and the most difficult part of your life, but Thomas Poteet made this transition so easy. The communication was on point and the staff was very sincere and understanding. My family would like to thank you for your service and watching over my mother.

My experience with Thomas Poteet was excellent. Funeral Directors, Kurt and Luke, and staff member,…read moreAmy, were extremely kind, respectful, attentive, and helpful in planning and executing a gravesite burial service for my mother. All planning had to be via phone calls, but they made it extremely easy and less stressful for me. I also appreciated their being able to quickly obtain the death certificates for me.

They had my Uncle looking really nice and wasn't expensive!!…read moreThey are easy to find in the Augusta area Friendly staff and very professional in the conduct of the service

The service our family received from Mr. Reid was excellent. They were empathetic and caring…read morethroughout the process of funeralizing our loved one. This was not only displayed throughout the service but also during the business aspect of the process. Now to fast track ahead one year after mom was buried. On Memorial day this year (2019) family went to the graveyard to pay our honors. We drove down from ATL. We were heartbroken and saddened when we got there that a headstone had not been ordered and placed on mom's site as was promised (family member). So, hubby and I called Mr. Reid (Sr) for guidance and direction (a year later!). He remembered us. His service did not stop last Spring. when mom passed but he treated us as though we were still his customers. We were very touched and will follow through with his directions. I rated this funeral home with a 4 star only because they could use an update on some of their aesthetics (looks) ... modernize the facility. Other than that the facility was clean, customer service great and staff was/is very accommodating!

At a time in your life where you are at your lowest, losing a loved one. You go to people for…read moreinformation, assistance in making sure that those loved ones' wishes are being fulfilled. You expect for them to be calm, collected, patient and empathic. Platt's was none of these things. I went in to get information about how I needed to proceed. I made it clear that I was not under a time restraint and I had time to make the right decision. The lady that I spoke with, not only tried to convince me to get things I didn't want, she also tried to convince me to sign a contract before I left. Telling me that if anyone else needs to sign, that they can come in later. I understand that they are in the business to make money, but to take advantage of someone doing this time is unacceptable. Ultimately, I went with Augusta Cremation & Funeral Care. Mr. Williams and his team took care of my loved one with care.

This local, family owned business has truly been with my family and I every step of the way. The…read morestaff here are some of the sweetest people you will ever meet. You know that you're in good hands with Platt's. I could go on and on, but just trust me, they're great.

Great service! I had a cousin to pass away and we knew funerals are expensive these days. We…read morenoticed most funerals look alike and frankly are not worth the money. However, our family had the most distinctive funeral and the price was well worth it. We had first class service. We will forget about the funeral homes in Augusta we used to deal with and stick with Mr. DeLoach in Waynesboro from now on.

Family owned business. Cleaned our rugs at a fair price. Good people and Javier takes time picking…read moreup our rugs and delivering with placement on the floors.

Unable to clean a Karistan rug real wool because I don't believe they have the equipment to handle…read morelarge cleanings....so I don't recommend. Go to Sharian, Decatur Georgia.

I called Savannah River Junk Removal to dispose of a house full of old furniture and household…read moreitems in my grandmother's home in Windsor, SC which had been vacant for nearly 20 years. It was too big of a job for me to handle. They came out right away, gave me a fair price and returned within a week to do the job. They had the house and exterior building completely cleaned out. What a relief! I would recommend them to anyone needed to clear out an old house or rental property.

We hired Savannah River Junk Removal to do our move from Augusta to Evans and we are so glad we…read moredid! They are professional, friendly, very careful with furniture, and thorough. We'd absolutely hire them again and would recommend them to anyone looking for movers.

Everything, went well and it took less time than I expected. They were quick to schedule and…read moreresponded to all my questions

EMC has yet to contact me. I requested service for surveying of property lines. I am not sure if…read moreI will use their services at this time.

Friendly communication and prompt service to our septic system. We needed a pump out and they…read moreworked with my schedule to get it done.

(Lengthy review incoming- but I'm elite for a reason!) We've had one of those years where all the…read morebig expense items happen- car accidents, ER visits, car problems, and eventually septic issues. We weren't aware when we purchased our house that it was on septic (happens with an as-is purchase) and found out after doing a good bit of landscaping. We decided to leave the tank be until something happened and sure enough a few months later after some heavy rain we found the original concrete tank had started collapsing in on itself forming a small sinkhole (aka toddler death trap in my toddler's favorite place to play). In a tizzy we called multiple septic companies to get an idea of how long it would last before the whole system failed and to get quotes on replacing the tank and drain field. Sandhills were some of the first to come out that same day to look at it. Other companies couldn't come by for another day or two. From the start I appreciated their quick response to help calm nerves when other companies weren't as rushed to help. I did end up getting quotes from 3-4 other main companies around and ultimately we went with Sandhills for a few reasons but the biggest one was they were the only ones who were willing to work around our wild garden situation and try their best not to kill things. The other companies were a lot less willing to work with us on that and also were very pushy about doing things "their way", which just didn't allow for much as far as saving our plants went. The quote we got from Sandhills was a little higher than the other companies but we chose them for their willingness to work around plants and their professionalism. They weren't able to fit us in for about 3 weeks, which stressed me out with a septic tank on the fritz and company visiting us and a toddler all while being pregnant, but thankfully the tank lasted and we didn't have to resort to another company. I do think they'd have done their best to move us up if the system totally failed but they are also busy so it just worked out in the end and I'm thankful for that. Rodney and Deshon were very nice and worked hard during the two days it took to replace the septic tank and redo all the drain field, and also demolish the old tank so it wouldn't be a sinkhole anymore. He even had his son out working (summer job I guess!) which sped things up. A few things were unexpected for them like a lot of groundwater filling the hole before placing the tank but my toddler and I were out there watching a lot of the work (excavators are pretty cool, and I'm a soil scientist who loves to see some redox features) and at no point did I hear any complaining about that delaying them or the heat or anything. I've worked manual labor jobs before and am prone to complaining about things like that so I noticed and appreciated that. They also didn't up the final cost due to those delays and I thought that was a possibility; given our year I'm thankful they didn't! Overall I can't recommend them enough and am very glad the stars aligned for us to hire them. Nearly all plants survived the chaos and I am finally not stressed out about our septic tank.