Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

Poppa's temporary home…read more.. Pretty standard for a nursing home type facility; splendid smell comes at no extra charge. There's a lot of coughing, a lot of "help me, help me" and a few strange patients including, but not limited to a) the whistle guy who, you guessed it, is ALWAYS whistling, b) the lady with purple headphones who just turned 100 who wants to know who drew the "no smoking" sign and c) the lady who repeatedly asks, "what if there's a fire?" Cool place, but let's hope Poppa (what I call my Grandpa) can return home soon. Until then, bring on the wheelchairs, hand sanitizer, oxygen tanks, and crazy cute old people.

In my younger years I use to volunteer at this Nursing home and thought it was pretty cool, a great…read morehome for the aging. Well now that I/we have had to utilize this property for rehabilitation/assisted living for my Mom, it is absolutely horrible. With in the first 4 days of being here, our Mom fell multiple times, she was placed in quarantine and no one could visit her to see what was actually taking place, because she came from a hospital setting. Once her 14 day quarantine was up, even with the Lasata Staffing knowing that they had a positive Covid testing of an employee, they moved our Mom to a different room, to start another 14 day quarantine. Luckily we were able to find and secure a new living facility for her, with in a weeks time, only to get her and see that her leg, ankle and foot were swollen. When Lasata was questioned no one would return call soft over a day. When they did call back they more or less said not our problem she's not enrolled with us any more. What a heartless caring staff you are Lasata - from the conference calls to now having a Mother in worse shape since her arrival to your facility proves / answers my unanswered questions - it's all about the money and the number of residents you keep- there is NO CARE for the resident or their families. Sham on you all!!

My mother has been there several years now, and has had a great experience. My dad and she moved…read moreinto the Independent Living Community after waiting for a 2 bedroom apartment. My siblings and I visit often. She likes the meals and staff, and is very busy with the activities. She has made a number of friends there - and that was critical after my father passed. They have done a lot of remodeling in the past few years, and the common areas are beautiful and well maintained. There is a fitness center and pool, a pub, a library, a small store and a bank. She is Catholic and attends daily Mass. When my father was in home hospice, the staff was especially attentive and caring. I cannot say enough good things about her experience there - and about what we as family have seen when with her.

My grandfather lives here. I visit him fairly frequently. The community itself is fairly cliquey,…read moreso if your elderly family member isn't a social butterfly they may have problems making friends. The food is so-so and very salty. They do a mediocre cleaning job on residents' apartments. On multiple occasions, the cleaning supplies I keep in my grandfathers closet (which I have purchased because the apartment never seems very clean), have been stolen. I would never recommend this place or want to live here myself. One positive thing I can say is that the front desk staff and food waitstaff are wonderful and helpful.

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

Thank you so very much for the wonderful care that ALL of you gave to my brother, David J Loeffler…read moreSr. Dave fought cancer for five long and painful years and you all helped him to pass in comfort. Thank you also for the kindness shown to Dave's children,siblings and friends. Your setting is beautiful,warm and inviting ( realizing that no one really wants to meet the end of their life) Your grounds evoke peace. Thank you really doesn't fully cover it!

The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

My nana (grandma) spent her last remaining days here at the Kathy Hospice. I have to say, this…read moreplace was simply amazing for what it is. It was so "home-like," very intimate, and secluded. The grounds were great for walking and reflection. The staff here was phenomenal--so kind, attentive, and compassionate. The individual rooms were really nice, large (easily accommodated multiple family and friends), and had comfortable furniture. The staff offered us pillows and blankets. They even had mini fridges and an outdoor patio with each room. The weather was nice when we were here so we often utilized every aspect of it. There are many spaces to use here aside from your loved one's room. They have a sun room, a grief/meditation quiet room, a living room, a dining room, patios, porches, and several garden spaces. Get this--the staff even provides brewed coffee, creamer, and sugar as well as fresh baked cookies. It was definitely a life-altering experience to have to watch someone deteriorate over the course of several days. The staff really helped create a sense of understanding and support throughout. It took me a few months to write this review or get back into everyday things like "yelping" after this, but here I am. I wanted to share what a wonderful home-like environment this was and what a unique facility. One powerful thing to note is that the have these faceless angels everywhere from the Willow Tree brand/series. You can pick them up and each individual angel has the name of a lost loved one and/or an inscription... so powerful. I guess, in summary, if hospice is what you're considering, I would hands-down recommend this place. My nana came out here from Brookfield.

My husband was a patient here March 14th till March 25th of this year. From the time he entered to…read morethe time he passed he was treated with respect,compassion and dignity. Our entire family is beyond grateful to the angels for everything they did for my husband and our family. End of life is never easy no matter how you try to prepare for it. Kathy Hospice has the best loving angels who truly care. The hospice is peaceful and has a homelike atmosphere. Numerous wildlife outside can be seen from the windows. It is very serene. You and your loved ones are treated like family. I can never thank Kathy Hospice and their Angels enough for everything and words cannot express fully what an amazing place this is.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.