Cancel

    Open app

    Search

    New England Air Museum

    4.4 (79 reviews)
    Closed 9:00 am - 4:00 pm
    Updated over 3 months ago

    Services - New England Air Museum

    On-site management services

    Post-event cleaning services

    Venue rental

    1 More Service

    Wedding planning

    New England Air Museum Photos

    You might also consider

    Recommended Reviews - New England Air Museum

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    You are about to enter one of the best regional air museums with interactive, engaging exhibits and lots of fun for the whole family.
    Lauren L.

    This is hands down one of the best Air Museums I've visited. Trust me, I have a thing for aircrafts and I have 2 in my backyard Air museums of the National kind. The availability to sit in actual fighter jets, put on a helmet and then explore the helicopters, see an awesome exhibit on women flyers and African American pioneer pilots was overwhelming. This brought out the inner child in me when I dreamed of flying, but made different life choices. Thank you for recapturing that childlike awe.

    Paula E.

    I brought my dad here for Father's Day this past June. He worked for Pratt and Whitney for over 30 years and hadn't been to this museum in a long time. Some of the planes and helicopters had Pratt and Whitney engines. The museum is made up of three large sections, all filled with planes, helicopters, and memorabilia. For this visit, the second section was women in aviation, and there was a special exhibit on the Tuskegee airmen. I learned a lot here. There is also a gift shop when you walk in, and there was ample parking. It is a very nice way to spend an afternoon here in the state

    Urine separator from Skylab space station - not too miss!
    Chris W.

    If you are in the area and you like planes then you have to stop and visit NEAM! They have a great set of birds that are wl laid out. They have a fighter jet cockpit that you can sit in, an old computer flight sim that you can fly for FREE and and a nice flight sim that you can pay to fly. They information signs Tue the planes to the local area whenever possible. The history of the space suits is a not-to-miss exhibit which also includes a toilet from the International Space Station. Plus don't forget to check out the Skylab (old space station) urine separator. Hamilton (now called Rockwell) is located just a couple miles away and make these for the space program! Be sure to talk with docents around the museum. They are mostly retirees that used to work with at least one of the birds in the museum. They haveots if interesting things to share and are eager to share.

    Nico Samneil S.

    Pretty well maintained and good information of some of the history for aviation either for war or civil affairs! They also have a simulator that is FAA approved, they call it the redbird, a cessna plane. They also have a fighter jet simulator, which the kids loved. Parking space is ample. Gift shop and small cafeteria inside. You're entrance fee is pretty easy to enjoy it's worth. See photos and videos below for reference.

    Scott G.

    If you're looking for a journey that will take you 30,000 feet in the air and beyond, make sure to check out the New England Air Museum in Windsor Locks! It happened to rain on my day off and I was looking up some of the best museums in CT, when I found the website for NEAM. I'm not into planes or anything, but just figured it was something to do... As soon as I walked into the first hangar, I was so impressed by all of the planes and helicopters on display! The old military aircraft were super cool to look at, and I had no clue so many of them were built right here in CT! There are three hangars with over 80 aircraft, engines, artifacts, etc. total. There's also an outdoor area with several additional airplanes to look at. My favorite part was the NASA space suits they have on display. It was so awesome seeing these up close and learning about how they function. I especially liked space toilet! There are guides stationed around the building to answer questions, explain the history of the aircrafts, etc. Overall a really awesome experience that all ages will enjoy!

    B29 Bomber
    Barbara G.

    Impressive collection of planes, helicopters, and engines! We spent at least 3 hours or more looking at everything in the collection. Docent Craig was a wonderful source of knowledge further enhancing our visit with stories and history of many of the planes on exhibit. Our sincere appreciation for his time and expertise. If you haven't been to this museum, I highly recommend it!

    Alicia N.

    So great to be back in this museum. My dad took My brother and I when we were little. Now I went back with my dad and it was nice to refresh my memory a bit and appreciate what I had learned back then . This museum is huge. There are quite a few sections to this museum all in which are full Of history and were used during war. At the entrance, there is a cute gift shop with aviation books, toys, tees, cups.. you name it. They will give you a map at the counter when you check in. Also, on the yard outside they have more planes for you to go and see. There is always someone with a red shirt on the floor that can assist you with questions. Beautiful space.

    10.24.21 Family Museum day!!!
    Crystal O.

    My brother is Air Force- this museum is right around the corner from his house and my nieces love the museum + my other half loves all things military and history. Combine all of that and we had our day plans for Sunday. John read every single word about everything and anything inside the museum. The girls did the scavenger hunt throughout the museum and played in the kid zone and we even tried balancing in the see-saw airplanes in the outdoor square. We accomplished balance for all of 8 seconds. Impressive for me. There were a bunch of planes on loan from the National Naval Aviation Museum in Pensacola (Go NAVY)- which I have been to multiple times. I enjoyed the different exhibits throughout and memorials. They have military & commercial airplanes, exhibits about the innovation of aircrafts and more. B-29 Super Fortress was John's hot to trot reason for going and it was impressive. I have plenty of pictures to upload too!

    A-10 being painted for the New England Air Museum
    Bruce K.

    Visiting in 2021 with COVID protocols still in place, all visitors and staff are required to wear masks at all times while indoors. There are some interactive exhibits available (I flew a Microsoft Flight Simulator around Washington DC) and hand sanitizer stations all around. I've been to several aviation museums including the Strategic Air Command near Omaha https://www.yelp.com/biz/strategic-air-command-and-aerospace-museum-ashland?hrid=2iCnj7y-murKr2AeHKV1-g and the Museum of the US Air Force near Dayton https://www.yelp.com/biz/national-museum-of-the-united-states-air-force-dayton-2?hrid=15j0yAW5vwCffw4jjHZXuw and the Pima Air & Space Museum in Arizona https://www.yelp.com/biz/pima-air-and-space-museum-tucson?hrid=bcjMQyJuUp7jmhfsdtU3dw and this ranks right up there. My collection of Transportation museums is here: https://www.yelp.com/collection/0cY-NQxr4PY3Wntj3uA-xw. NEAM has plenty of space and lots of exhibits, some of which are open to be climbed in to and some of which are not. All are completely visible from all angles and it's an experience! Helicopters, fixed wing and more. Commercial transportation, military aircraft, dirigibles. I found the Sikorsky exhibit to be quite interesting as I've driven past the factory a few times and learned more about them. The naval aviation displays were excellent. And of course, the outdoor exhibits are very cool with some models and aircraft I've never seen before. I spent over three hours here and that was pretty quick. It would be easy to do much more than that assuming you can stand up for that long! Kids will love it. Adults will love it. This is a fun time! [Review 15193 overall, 695 of 2021, number 43 in Connecticut.]

    Candia B.

    It was the most magical and memorable experience. We had the pleasure of hosting our wedding here on 10/1/2022 for 220 of our closest family and friends. Everyone is still raving about how beautiful the wedding was how unique the venue was and how memorable the experience was. Michelle and the rest of the staff at the museum truly outdid themselves!!! She was so patient with us and was so accommodating and professional. She was so resourceful and amazing with coordinating everything with all our vendors. Her expertise and many years of experience were truly immeasurable. I don't even know what I would've done without her. I feel so blessed that she was there to help make our wedding. Truly amazing. I cannot think her enough for giving me the wedding of our dreams!!! Candia and Travon Nickson

    Amazing ceiling display of assorted aircraft
    Dan R.

    We visited on Christmas Eve and because the museum was essentially deserted, we had the luxury of a personal tour guide for our stay. With Pratt & Whitney, General Electric, Igor Sikorsky, and Charles Kaman all having Connecticut ties, the history of American aerospace most certainly runs through our state. If your heart beats a little faster when you're around planes or helicopters, this museum will really make your day. If you're a student of military history- the names of these air creatures will resonate with you- from the WW I bi-planes to the immense B-29 of WW II to the Huey choppers of the Vietnam War. The museum houses an embarrassment of riches. It has over 70 aircraft spread over three huge buildings. It has dozens of displays on engines and weapons. It has flight simulators, it has hundreds of display cases and exhibits on the history of flight, many on it's military aspects. One of the displays centers on Igor Sikorsky who settled in Connecticut after he left Russia and is known today as the "Father of the Helicopter". If you have a student aged child, here is his or her next report!! I loved seeing the gigantic B-29 after I read about it in Laura Hillenbrand's great book "Unbroken". By the way, if you haven't read that yet, leave this review right now and go buy it on Amazon. I'll refund your money if you don't like it. The B-29 was one of the largest aircraft of World War II. Rightfully named the "Flying Superfortress", it was 99 feet long, had a tip-to-tip wing span of 141 feet, and stood nearly 28 feet tall ! It 's engines were designed by Pratt and Whitney and the plane was very advanced, with a pressurized cabin (so it could fly very high and minimize the likelihood of being shot down) and computer operated remote-controlled machine guns. Our tour guide was a Vietnam era veteran who worked on the Huey choppers. I could see the pride in his eyes when he spoke about that. Please, go see this treasure of a museum.

    Rachel V.

    I brought my 2 year old son to the NE Air Museum for open cockpit day. We had been to the Air Museum before, but admittedly only to go to the gift shop--toy airplanes are hard to find in stores and they are very reasonably priced at the gift shop. I have always been hesitant to pay to go in to the actual museum as I didn't think there would be much for a toddler. Open cockpit day was great! If you have a younger airplane enthusiast, this would be the day to go. In the main hanger they had at least 5 aircraft or cockpits to sit in. Each open aircraft was manned by a helpful, knowledgeable, and enthusiastic volunteer. My son thoroughly enjoyed pretending to fly the airplanes, touching buttons, levers, and whatever else he could get his hands on. The second hanger had fewer aircraft open. It was more look, less touch. Not as fun for a toddler. There was a kid's room with some activities and dress up clothes. It was more of a hallway than a room. And again, not really great for kids under elementary school age. Overall open cockpit day was pretty fun. We spent about an hour or so at the museum. I don't know if it was worth the $30 we paid for my husband and myself to get in (3 & under is free). We pay less to get into air shows that are much more fun. It most certainly would not have been worth the price if it was a regular day. They did not offer enough things to keep younger kids engaged. We will go back for the gift shop, but probably won't pay for the museum again for a while.

    See all

    15 days ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Paul K.
    0
    12
    16

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lauren L.
    303
    81
    236

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 14
    Thanks 0
    Love this 15
    Oh no 0

    5 years ago

    Helpful 22
    Thanks 0
    Love this 16
    Oh no 0
    Photo of Luke G.
    2
    25
    10

    11 months ago

    Excellent customer service, great displays and flight simulators were a lot of fun. Would definitely recommend this museum

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan E.
    102
    1037
    329

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 14
    Thanks 0
    Love this 12
    Oh no 0

    2 years ago

    Took our 2.5 year old son here and had a blast. A lot of open space for him to run around and explore

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Business owner information

    Photo of Gina A.

    Gina A.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Jen D.
    4
    63
    26

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Really cool collection of planes with top notch volunteer docents. Had an amazing visit!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of AnnMarie H.
    36
    159
    273

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ant M. A.
    2
    182
    82

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bill S.
    548
    1043
    1291

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Take your kids or just go yourself. Great way to revisit the past in aviation learn what our service members flew to ensure our freedoms.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - New England Air Museum

    Review Highlights - New England Air Museum

    The Museum is comprised of three very large interconnected buildings crammed full of aircraft and displays.

    Mentioned in 23 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Museums 436 times last month within 15 miles of this business.

    Verify this business

    Old New-Gate Prison & Copper Mine

    Old New-Gate Prison & Copper Mine

    (8 reviews)

    "The warden threw a party in the county jail The prison band…read morewas there and they began to wail The band was jumpin' and the joint began to swing You should've heard those knocked out jailbirds sing" (Elvis Presley) What an awesome slice of Connecticut and U.S. history! At various times, the grounds housed the oldest copper mine in the U.S. and one of its oldest state prisons. The prisoners sentenced to the jail were mostly thieves, robbers and British sympathizers. One was a murderess (yes, this was a coed prison), and a few were imprisoned for "laziness"! The walk down into the mine put us on several staircases that were very wet (water is dripping everywhere), slippery and uneven. So if you're a little unsteady on your feet, you might want to think twice about the 75 foot descent into the lowest section of the mine. There will be plenty of handrails to guide you, and beware of a few stone "low bridges" you'll have to duck down to avoid. Otherwise you'll take a solid stone slab to the forehead. Another thing to mention is the temperature down there is pretty chilly. So even if you visit on a 95 degree day and you're wearing a tank top and shorts outside, you might want to pack a sweater or sweatshirt for your visit to the mine. It was very cool learning how the mine was built, and we saw remnants of some of the drilled holes where dynamite was lowered into the rock to blast away solid stone. We also saw traces of golden copper and green patina on the rocky walls. We learned that over the years there had been over 70 escape attempts, including one massive jailbreak where over 20 prisoners made it out. Just about all of them were eventually captured, but a few ran into the woods and were never found. After we came up from the mine floor, we explored the grounds and wandered among the remnants of the old jailhouse, guardhouse and prison yard. They were very creepy, and we saw some of the prisoner shackles and chains on display. Our tour guide was great, as was the friendly young lady at the ticket booth and gift shop. The surrounding grounds and view are quite beautiful, and we learned they are used for wedding and prom photos. So who knows, maybe this will be a wedding venue some day!

    Beautiful historic and gruesome caverns. The property is well preserved for its time and very…read moreeerie. Enjoyed the tour underground in the mine shaft and the creepy ins and outs of the past

    SpringHill Suites by Marriott Hartford Airport/Windsor Locks - Guest room

    SpringHill Suites by Marriott Hartford Airport/Windsor Locks

    (46 reviews)

    $$

    Stayed here for 3 nights last week while attending my brother's graduation at UConn, and was very…read moreimpressed with the spaciousness of the room, as well as the quality of service. Our little one came down with a nasty cold and we didn't feel comfortable flying back to Hawaii with him being in the condition he was in. The staff was extremely helpful in extending our stay and making sure we were okay, and I'm so appreciative of that! The complementary breakfast in the mornings was super convenient, as was the 24/7 tea and coffee. Proximity to the airport is amazing and they also have a free shuttle to take you there. I highly recommend this hotel if you're flying out of BDL!

    Came in to spend literally 6-1/2 hours there to grab some shut-eye and then a flight early the next…read moremorning. Checking in was decent, the guy was friendly. The venue seemed nice, but was pretty busy, even later in the evening. I got there at 9PM to check in and then went to a local Mexican joint for dinner. I checked out the next morning around 3:30AM to head to the airport for my flight, so I didn't get to experience much about this property, other than the TV, my bed, and the shower. The TV was excellent, as it offered full streaming TV options. The bed was comfy and so was the room and the shower and bathroom area of the room had issues as the toilet didn't flush unless I took the tank lid off to jiggle the float to refill it. Overall, not a bad stay.... I'd probably try the Sheraton at the airport next time though.

    Scout Hall Youth Center - Main Hall

    Scout Hall Youth Center

    (1 review)

    The woman giving the information seemed very put out by my even daring to call and ask about the…read moreHall. It does not seem like they want to rent it out. I was told that we could use the kitchen, but we could NOT COOK NOR RE-HEAT anything previously cooked, or there would be a fine. REALLY? Cannot use the kitchen??? We would be responsible for all the trash bags and removal, (which was understandable) or there would be a fine. She went onto list 5 more things that we COULD NOT DO, before I could get a word in edgewise, and then told me the ONLY time to come see it was on the 2nd Saturday of the month at 8:15 a.m. and if I was 10 minutes late, she would leave! I work late and live an hour away. REALLY?? no OTHER TIME COULD BE AVAILABLE? The Hall looks great, but I never got to even see it due to this one person's POWER TRIP! Really disappointed. I could have brought them A LOT of business at least 5 rentals a year. Now, it is temporarily closed. Awaiting the doors to re-open and hopefully under a new regime.

    From the owner: Non-Alcoholic events. Weddings, Showers, Birthdays & Business Meetings or Training. Our great…read morehall has the capacity for 200 people with room for buffet tables & dancing. Flexibility to use your own caterer in our heat up kitchen. Rentals on Weekends & weekdays for our hall & 2 small conference rooms. We are open 365 days a year. Rent for more than 16 hours on the day of your event. You may use our pavilions & lawns. We are located directly between Hartford and Springfield, MA just off Rt. 5. Go to Scouthall.com for more information.

    Open Square - Studio space in western Massachusetts for artists, makers and other creators.

    Open Square

    (5 reviews)

    Mill 1 at Open Square was awful during our wedding planning. Covid hit after we had a signed…read morecontract and they wouldn't (or couldnt) follow through with their part of the contract. They would not give us our money back but instead wanted us to sign an addendum with all these new rules. Long story short, the courts had to order them to give us back our deposit.

    COVID-19 Wedding We…read morefell in love and booked this venue a year in advance. Due to COVID-19 restrictions put in place by The Governor Charlie Baker we were unable to hold our wedding as stated in the contract, a contract that we had paid in full. We had to forgo our wedding becuase of the Pandemic and ALL of our vendors except Mill 1 refunded us and were extremely gracious. The owner believed that he was not in breach of contract even though we paid for a space for 50+ guests, a dance floor, & a bar which due to COVID-19 he was unable to provide any of those things. its NO ONES fault that these restrictions were put in place it just comes down to being able to provide what was paid for. None of us would have thought a year ago that we would be "social distancing" and wearing face masks everywhere we go. The owner stopped replying to emails after we asked him straight up (so he would simple have to say YES, he can provide us with was was in the contract or NO, he cannot. ) We had to get our lawyer to reach out and inform the owner that he was in fact in breach of the contract & that further action will be taken if he continues to refuse to return our money. Of course the morning after our lawyer was in touch with him we got an email back from John. This time stating that we could have our wedding at Mill 1 BUT with only 25 people inside or with 100 people outside at another location outside the building of Mill 1 (which by the time our wedding date came around was no longer allowed in MA due to further restrictions put into place). But that is simply thats not what we paid for and were promised by our conrtact that we had signed and paid in full. We paid for the gorgeous building and the ambiance it provides. Not something out in the parking lot with less than half the guests we wanted. John would still not address the fact that we couldnt have a dance floor or a bar. He told our lawyer that he would give us half of our money back but only if we signed an NDA (non-disclosure act) so we couldnt inform the public on how he chooses to run his business no less how he chooses to treat consumers during a PANDEMIC. Our lawyer asked him for that in writing...we never got it. Spoke to our lawyer today (7/29/2020) and we have to formally sue the venue, John Aubin had no response to the letter our lawyer sent over on 7/21/2020. Today is 9/8/2020 and yesterday we finally recieved some kind of correspondance with the venue. We got an email from Regina (event coordinator) asking us if we would be using the space on 9/12/2020 for our wedding. Our attorney reached out to the venues owner John Aubin on 9/5/2020 to inform him that we would be continuing with our choice to not modify our wedding that we had paid in full for & that he could reach out at any time prior to discuss options but either way we would be continuing with legal action against Mill 1. We got no response from him. The email from Regina was fowarded by us to our attorney who kindly informed her of where we stood on the matter. Please note that Regina also mentioned that we needed to respond to her by 9/8/2021 (yes, she said 2021 obviously meaning 2020) so they decided to reach out at 1am, on a Holiday weekend, only 5 days prior to our original wedding date, and give us 1 day to respond, ONLY after the owner recieved notice that we would be persuing further legal action, coincidence? We dont think so either. Today is Monday, 9/14/2020 - our wedding was supposed to be a few days ago, no word from venue. Today is 12/30/2021- Yes, the end of 2021. We haven't heard a thing from John Aubin BUT we got an official court date today. We will see him in court January 26th 2022. Today is 1/26/2022 - Court was cancelled DUE TO COVID (ironic isn't it?) 4/13/2023 TWENTY TWENTY THREE- we've been to multiple court dates and John's tactics have works, we're exhausted new parents and we can't do it anymore ‍ anyways, a word of caution, stay away. We've spoken to SEVERAL other couples who have also had to sue the venue and WON (they got their money back thank goodness)

    Courtyard Hartford/Windsor Airport

    Courtyard Hartford/Windsor Airport

    (47 reviews)

    $$

    My stay was at the Courtyard in Windsor Connecticut and overall it was a great experience. The…read morestaff was amazing and very welcoming. I want to give a special shoutout to Barbara who truly made me feel at home. She was warm, friendly, and went out of her way to connect with me including sharing that she has family in Southern California where I am from. Charles the shuttle driver was also incredibly sweet and kind and made transportation pleasant throughout my stay. There was only one area where improvement is needed. While most of the staff was friendly and attentive my experience with Pico the shuttle driver who worked until 11 PM was disappointing. I would not describe him as rude but he appeared uninterested in engaging with guests and lacked basic customer service manners. When greeted he did not respond. When asked simple questions such as how he was doing or about Connecticut he remained silent. His body language felt cold and unwelcoming which is not ideal for a role that involves interacting with tourists and hotel guests. Additionally, he expressed frustration in front of me to the concierge about having to drop off two groups at different locations even though the shuttle operates within a five mile radius. This gave the impression that he did not want to perform his job responsibilities. This was not an isolated incident as this behavior was consistent during all three days we encountered him. I believe this could be improved by having a conversation with him about the level of customer experience expected in his role and encouraging or recognizing efforts to provide basic hospitality

    I was in the area for Christmas Eve dinner and thought I would stay at a hotel rather than with all…read moreof my family at my aunt's home nearby. I stayed here for one night 7 or 8 years ago and remembered that it was quiet and convenient, so that made it easy to decide where I would stay again. Marc at the front desk checked me in, he was so nice and since I had already parked around back, he found me a room closest to the door so I could go right out to my car. My room was spotless, bed was comfy and the water was hot for my shower the following morning. I needed different pillows when I arrived and said it was no hurry since I was headed out shortly, but housekeeping brought them right away. I need to spend another night in the Hartford area in a couple of weeks, this one is not the most convenient to where I am headed, but I will probably stay again due to the great experience and free parking (some of the hotels in Manchester are charging for parking, and that is a big NO for me!).

    Connecticut Trolley Museum - Winterfest!

    Connecticut Trolley Museum

    (39 reviews)

    We celebrated my son's 2nd birthday here, and they we so accommodating! The room was already set up…read morewith tables and tablecloths. We were able to bring in our own food and dessert. The staff was very friendly and very easy to deal with. We were a little worried about going over the limit for guests, but everyone was able to get a Trolley ride! They even let all the children pull the whistle, which they absolutely loved! The price was very reasonable, and they even opened up the museum part so the children could play and take a bunch of great photos! This children all received party favors of one free future Trolley ride. My advice is to get a membership for an even more amazing deal! Our party guests exclaimed that this was the most fun they've ever had at a birthday party! Great job!

    My family and I recently took a drive up to the Connecticut Trolley Museum to experience their…read more"Winterfest and the Tunnel of Lights". The museum is run by the Connecticut Electric Railway Association which was founded in October 1940. It is the nation's oldest incorporated organization dedicated to the preservation of the trolley era. The museum operates a 1.5 mile heritage railroad on an original portion of the Hartford and Springfield Street Railway Company's Rockville Branch. The museum hosts a variety of events throughout the year that are themed around dinosaurs, Easter, Halloween and Christmas. 2023 marks the museum's 45th year hosting Winterfest. The museum and property are decorated inside and outside with over 15,000 lights. Guests have a choice of riding closed trolley cars or an open air 'electric sleigh' down the tunnel of lights for approximately 25 minutes. We chose the latter option, but be sure to bring plenty of layers and blankets as it can get very cold. Afterwards we headed into the Visitor Center where we saw multiple model train layouts and vintage trolleys decorated with holiday lights. "Rudolph the Red-Nosed Reindeer" was playing on an endless loop in the theater room while children were writing letters to Santa. Cookies, hot chocolate, and other light refreshments are available to purchase. Guests also have the option to take family photos with Santa Claus himself! Winterfest continues until December 30th, so get your tickets while you can!

    New England Air Museum - museums - Updated May 2026

    Loading...
    Loading...
    Loading...