My father recently completed alcohol detox there. Staff…read morewere incredibly short and rude with my mother, both during intake and on the phone when she repeatedly tried to tell them the medication list they had for him was incorrect and included gabapentin, which his doctor had recently taken him off of due to a prior adverse reaction. Instead of checking/confirming with his doctor, they brushed her off and said "We have the list from his pharmacy"--- which was not correct because it still included the gabapentin. When she called to follow up (because she did not feel heard by the intake staff), or to ask a question about insurance coverage, staff either told her they would call her back but never did, or transferred her to voicemail, and her messages were never returned. THEN, when my dad returned home, he was so overmedicated on downers that he was slurring his words! When my mom called Adcare to ask what kind of drugs they had given him and when, they said the night before he had been given a combination of ....melatonin, benadryl, AND GABAPENTIN!!! A quick Google search, and even a non-medical professional can find out that that's not a recommended combo, especially for older folks who could have slowed breathing, fall risks, etc, (and definitely not for people who have had adverse reactions). Finally, the discharge paperwork they sent home said, "Patient given a prescription for Narcan." and the box was checked!! My dad is trying to kick alcohol -- Narcan is for opioids, so we are not sure what to make of that. Patients are more than addicts, they are vulnerable humans who are there to get help and care. They and the people who love them are trusting that they will be safe there, and deserve better. This might have been a better review, if staff had approached a caring family member's concerns with empathy instead of brushing them off, and been willing to take a moment to check and confirm my dad's meds list.

I tried to get help here, I really did. but they would not help me. I was in massive pain and I had…read morehoped they would relieve me of it. I was so wrong. They did not take the withdrawls away. I couldn't eat. I couldn't sleep. eventually that kind of thing takes a chunck out of your mental health. still I tried to talk to someone as I was beginning to become depressed, agitated, and frankly suicidal. I just wanted the pain to end. they did not dose me based on what I was using before going in, they give everyone the same dose and expect them to get through it. I knew my best chance for success was to go up on the methadone and be discharged to a clinic to stay on it so that I could get more help that way and eventually come off of it. I had never felt so much pain and discomfort in my life. I just wanted it to end. I tried talking to a social worker, I tried to let them know how I was feeling, so that hopefully someone would talk to me and be supportive and help me through these feelings of utter despair. they kept yelling at me and kept telling me "no!" so I said I wanted to leave even though I didn't. if someone had just been kind to me, if someone had just spoke to me, i might have made it. now it feels like because I am what I am that they were not willing to help me. they discontinued the methadone and wasn't going to help me get into the clinic. if you or a loved one is reading this, I would advise that you find somewhere else. somewhere better. where they can see a patient feeling pain and bad thoughts and talk them through it. otherwise they are going to make you feel small and uncomfortable and your choice to be there might have been the biggest mistake of your life. I am home now. I tried to die. I didn't thankfully. I did finally get some sleep and was able to keep food down. they would not allow me to safely call for a ride in the hospital once I told them I wanted to leave. then when I was outside one of the nurses came out and told me to get off their property while I waited for an uber. I never felt such shame in my life. these are not nice people. these are "professionals" who sent a suicidal girl home because she was in too much pain to eat or sleep. and the second I did finally sleep they woke me up. I couldn't believe it. I could not get back to sleep. the withdrawal was too much. I don't want anyone else to have to ever go through what I went through there. don't send your loved ones to adcare hospital. because they might just leave and die before they get the help they need. thank you for reading this and I hope it has helped at least one other person to avoid such shame.