I had a TBI three years ago due to a fall and have been truly blessed to have Dr Mangeshkumar for…read moremy neurologist, He is very knowledgeable about all aspects of my injury and recovery. I have never had a doctor who expressed so much compassion and understanding about the issues I faced through this long journey of recovery. He has always been thorough. always took time to listen and then always addressed the problems. His encouragement and empathy has gotten me through this rollercoaster ride of healing. His staff were very professional, helpful and very kind. Sadly today was my last appointment with him as we are moving out of state. I am certain that I will not find a new neurologist that will begin to "fill his shoes"!!!!!!!!!!! There are not enough words to express my gratitude. Without his expertise I may not have been able to write this.

I have a love/hate thing going on with this place. Sometimes I leave feeling like I understand the…read moreinformation that was conveyed to me and am comfortable in my condition, other times I've left confused and trying to get my questions answered only led to additional frustration and misunderstanding. One thing I will say is that I do like the doctor. He is well respected and educated in his field, and I think he's a nice guy. HOWEVER sometimes I get the feeling that he's confusing me with another patient. One visit I'm left believing I'm ok and have nothing to be concerned about, then come back for a follow up and leave under the impression that I have some serious condition. In the many years I've been a patient at this practice I still only have a label of being "suspect" of a condition and not actually having it. While I do support the doctors decision to not officially diagnosis me until he is absolutely sure as this condition is elusive as far as a clear cut diagnosis, it does leave me stressed. Other medical professionals who know my "label" don't agree with this and feel I either have this condition or I don't, which again causes me a lot of undue stress. I will say that this is the kind of place doesn't like to give results for anything over the phone. Expect to get a test done then wait up to three months for your appointment for results. This is very typical, however for me and my condition, one result could lead to another test so I've been very proactive in calling and trying to get results. They do not like to do this with good reason. What was relayed to me by a nurse was the complete opposite of what the result actually was when I did get in to see the doctor and when I brought it to their attention there wasn't any real ownership of their fault and I was made to feel like I made the mistake. For a new patient going in I would advise you to make sure you ask specifically to schedule with the doctor. Many of times I went in thinking I was seeing the doctor himself only to have been scheduled with the nurse practitioner. In my case my specialist co pay is expensive, and for me to pay it then I want to see any actual doctor. The nurse practitioner I felt had a odd personality and didn't have proper reaction. That's the only way I can explain how I felt visiting with her. Maybe it's just that our personalities clash. I don't know but I don't want to see her again, ever.

I would rate the doctor as reasonable as I can due to one visit. He's honest and practical…read more HOWEVER!!! Their scheduling people leave a lot to desire. The day I was in the office she began to complain about my insurance and gave the doctor a bit of a hard time as well about it. She went ahead and scheduled me even against her desire too and 45 minutes later called me and moved my surgery date, which I was ok with because it was the same week. 3 days before the surgery I call to confirm and I come to find out that I wasn't scheduled. When speaking with the scheduler, she claimed they rejected the location but when I spoke with my insurance carrier they said they approved it and told her that! They new her name and time of call. Then she has the never to tell me to wait 3 more weeks! Unprofessional. Unrealistic and not a way to behave for a medical office.

Terrible! Doctor Hernandez is a great surgeon but has no idea the importance of having a kind…read morecompassionate relationship with patient. First visit to discuss need for surgery or options, he walks in room at 8 AM yawning (like this is going to be boring) my husband and daughter were with me as they were both concerned about my issues. The only way Dr Hernandez could even guess which person was the patient was by seeing age, birthdate and female, but he made no attempt to introduce himself or learn anything about me. Every question I asked was answered with a one or two word snarky answer. He refused to answer any post surgery questions via portal or my phone calls to nurse line! He definitely has an attitude, "I'm a good surgeon and to Hell with you"! I've had 18 surgeries in 82 years and he had the most arrogant demeanor of any surgeon I ever encountered! I am not a difficult patient, I do not need to be catered to, i only need to be treated with respect! When I had my first post op visit with him, he had not reviewed anything, I asked if he had PT report from my therapist in Florida, he said no, as he was scrolling on computer I saw the report and told him so! I asked him about my most recent ex ray, he pulled up old ex ray and proceeded to show me arthritis in my neck, showed me nothing about the after surgery ex ray, I found out later he had not even reviewed it at that point!

The headache specialist is wonderful, but they could have told me the Botox savings program would…read morenot work with my insurance. They checked my insurance in mid December, but couldn't schedule me until January. Hello new insurance deductible! Goodbye LGH!!