I could not recommend this place more highly. I had two chairs I had found on the street years…read moreago, which I had been lugging around ever since. I had worked on them a little bit myself, but knew I was in over my head. I was also worried about calling in a professional, wary of turning what had been a free find into an incredibly expensive one. Eventually I bit the bullet, and called Artcraft. I worked with Cindy, who is truly wonderful. She was prompt about getting back to me, and gave her own suggestions while being careful to listen to what I was asking for. She clearly understands the sentimental value of the furniture she gets, in addition to its monetary value. I was also initially worried about replacing the damaged casters and caster sleeves of the chair--she did an amazing job! She found period matches for one chair, and completely replaced the wheels of another, which had been modified at some point in its past. She was also very sharp in her assessment of the materials and time period of the pieces, which was especially helpful given these chairs' unknown history. The rates were very reasonable, and the work was completed before the date she gave. She also has a nice collection of antiques, if you're in the market for something. I have attached photos of the chairs, but they do not do the work justice. They're so lovely!

We took in the chairs from my parents 60-year-old maple dining room set to be re-glued. They were…read moreloose and wobbly. One of them had some spindles that were damaged. Cindy did a beautiful job fixing them with an eye for detail and cleaned them up, too. The turn around time was quick. When we took them in, the finish on the chairs was worn and scuffed. They look really nice now and we don't have to worry about them collapsing when someone sits on them.

Our oak dining set needed refinishing and repair (wobbly legs) after 41 years. I spoke to Sarah who…read moreexplained the process--it would take 4-8 weeks--the finish needed four weeks to dry completely. Our furniture was picked on February 24 with the team who picked it up telling me that they were behind a couple of weeks. On April 29 I received a call from Marco, the Delivery and Services manager, saying that they had just started work on the furniture, but there was problem with the chairs. In addition Sarah wanted to change the color that she thought would look better. Here I was expecting him to say that they were finished! I said no to the color change, and I expressed my dismay, especially since there were family members expected the next month. I received an email May 14 stating that they were trying to finish the work by the end of the month. Later they delivered a loaner table and chairs to us--at the beginning of June. The delivery team was apologetic and said that Sarah had a baby (during the first 8 weeks), and was now dealing with handling the baby while working. I emailed Sarah and then Marco to find out when we could expect our table and chairs to be completed. I sent another email to Sarah (June 12) asking when our dining set would be completed and to reiterate NO color change (it had come up again). I heard from Marco that they were trying to complete it as quickly as possible with no color change. He would ask Sarah again about estimated time for completion. On July 24 I again emailed Sarah about the furniture after calling the week prior. I reminded her that it had been five months since our furniture had been picked up from our home, and they did not work on it for the first two of those five months. I did not want to take this to the next level. NO RESPONSE! I contacted the Better Business Bureau of Tucson on July 29 to inform them of the problem I was having with Brett Interiors Furniture Doctor. BBB emailed them the next morning. Later that morning I received an email from Marco stating that Sarah had informed him that the table and chairs had passed their final inspection and were ready to be delivered back to us. We received our furniture on August 7, more than five months from when it was picked up. The work was good, but I would not recommend this company to anyone. I could have bought a new dining room set for the amount of money we paid them. And no apology from Sarah--the delivery guys should not be made to apologize for her failure to communicate.

All ads say that this company repairs recliners. They do not! They said I am not in their area. I'm…read morein Tucson by DM.

Very nice fellow. Very talkative. Has been doing this for a long time. Doesn't crank it out…read more Doesn't do fast but fairly good price and gives you options. Calls when completed. Don't expect quick but done right.

The owner, who is operating out of his home in Tucson, AZ took a deposit of $100 in August 2024 to…read morerepair the seat of an old chair. It is now March 2025 and we still do not have the repaired chair. We have called repeatedly, left voice mails and never receive a call back. DO NOT USE

I have been doing business with Kevin Lawson of Agra Rug Company for many years. He is honest,…read morereliable and does a super job cleaning our oriental rugs. I highly recommend him. L.S.

The owner of Agra Rug Company repaired my Portuguese Arraiolos rug In mid-January, 2024. He was…read morevery knowledgeable about hand woven carpets, both antique and recent, very skilled in the work that was done and helpful in many ways. He was also very reasonable in the charges for his work. I intend to use his shop in future for all my antique Persian carpet needs and am so glad to have discovered such a qualified and gifted individual.

Andrew was a nice man and very professional. I was sure…read morethere was no hope for my old dingy carpets. I thought I'd try this before looking into new carpeting. However, now they now look fantastic. I really think I can breathe better too. Good value - he only charged me for the area he cleaned. I live in a manufactured home, so water is the enemy. Chem-Dry of Tucson service is the best way to go. I kick myself for waiting.

He came and gave us an estimate, took some rugs to be cleaned off-site, returned with rugs and…read morecleaned all the rest of the rugs on-site. Extremely efficient, great pricing, and very personable. All rugs look wonderful! Would definitely recommend.

No answer, no reception, why is it showcased as open for business? Need a c ushion repaired &…read morethese places communicate like we're in a melt down as in wtf.

Great work and very reliable! You won't be disappointed with the with that is performed.read more

Having Dropped off a chair for an estimate to have 4 done, I didn't receive a call for over a week…read more When I tried to call they were never there. I stopped by on a Friday During business hours and they were closed. Went back the following Monday and the door was locked but there were people inside, one was sitting on MY chair. Finaly someone came to the door But refused to let me have my chair. After I said I would call the sheriff he made a call to his boss and after some arguments he let me have MY chair. It appears to me that this company doesn't care about their customers or future customers. Obviously, they hill get no recommendations from me.

I've got nothing but good things to say about them. Their service is fantastic! I had two patio…read morechairs at the seats and ripped out because of exposure to the sun. I dropped the chairs off and they got two swatches for us to take a look at. Picked one of them much heavier product what was initially on the chairs. Drop the chairs off they called me the next day that they were in the meantime one of the other patio chairs in the set also ripped. I brought the other two chairs up when I went to pick up the first two that I dropped off on Thursday afternoon.I told him I know this is asking a lot but I've got a bunch of people coming over for a barbecue on labor day. Any chance picking these two up tomorrow. Carlos with a big smile said no problem Mr Morrisey.he said we're only be here till 1:00 tomorrow because of the labor day Holiday but you can pick them up at noon. Next morning at 10:00 a.m. I get a call from Carlos and the chairs are ready to go. Excellent work in excellent service. They can handle the smallest or the biggest upholstery jobs. Very clean shop everybody was wearing mask. Thank you Sarah and Carlos!

Kalav father son team is incredible. The attention to detail and including me on every decision,…read moreproviding picture updates along the way, and top notch craftsmanship. I am so glad I found you!

Wonderful customer service with gorgeous results. Took a rare Adrian Pearsall platform sofa and…read moreottoman, and it turned out stunning. Josh walked me through fabric to foam and listened to all my questions. It turned out even more beautiful than I imagined. Real artistry. Loved working with him and his father.