We had our garage door springs replaced after a friend recommended this company, and we couldn't…read morehave been happier with the experience. Mitch, our technician, was fantastic. He was professional, honest, and very thorough in explaining what the repair would involve. He also offered great suggestions and made sure everything was working exactly as it should before he left. He took the time to answer all of our questions and never made us feel rushed. We really appreciated his excellent service and attention to detail. We would highly recommend this company and will definitely use them again in the future!

After reading other reviews regarding this company, and being new to the area, we contacted them…read moreafter experiencing a broken spring - with both cars stuck in the garage, on a Saturday (we understand that garage door springs are scheduled to break only on weekends and holidays). They were extremely responsive and responded early on Monday morning! Jamison was extremely good at his job, letting us know of several options to select for the repair. He replaced the broken spring, lubricated the rollers, etc., and explained other options available to improve our installation. Great job!

They were great. Adam was able to squeeze me into their schedule last minute despite being unable…read moreto reach me initially due to a phone problem on my end. They were at my house within minutes of adding me to their schedule. They were willing to move my old door opener to my third car garage door and install the new one in its place for no additional charge. They were extremely efficient with their time and we love the opener. I would definitely recommend them.

I woke up to a broken torsion spring and locked in the garage. Within minutes, I was able to…read moreconnect with QOD and they had someone out in less than 30 minutes. In that same time, my repair was finished! Excellent service - prompt and thorough!

I've used Scott for a number of properties that I own. He and his crew are fast professional, and…read moredo a great job. Scott's prices are very reasonable and fair. He takes my calls evenings and weekends.

I had to have springs replaced on my garage door. I left a message on a Sunday afternoon and I was…read morepleasantly surprised to get a callback later Sunday evening. My request was to have my garage door springs replaced the next day Monday if at all possible. Scott kept me informed on his timeframe through out the day as to when he would arrive. Scott assessed the situation and completed the installation is a very professional and efficient manner. I was totally satisfied with his work and would highly recommend Knauss's Door Company for their services. Thanks again Scott! Tom R.

I used Rise and Shine two years ago, after my old garage door was damaged by hail. Therefore, when…read moreI needed a service call recently, I contacted Rise and Shine and was able to get someone to come out the very next morning. Rise and Shine took care of my issue and I started to discuss my old, very loud, chain driven garage door opener. The repair person was Dan Deluka, who after the service call, took the time to update me on the advancement of garage door openers in the last 20 years (the age of my opener) and what I would gain by replacing my old, noisy opener. I want to stress that I was one who asked to be educated; it was not a case of Dan trying to sell me an opener after the service call for the door. Dan did a great job of explaining the options and the improvements made since my old opener was installed. In the end, I decided upon a model. Dan was able to install it in a very short amount of time and I was completely satisfied with both the product and the installation. I have found that, although Rise and Shine isn't the least expensive option, it's a company that stands behind their products and services. This means a lot and it's the type of integrity and customer service that is very rare these days. I confidently recommend this company and the management that runs the company.

Technical Ethan was great. He answered questions thoroughly and gave really great advice. My…read moregarage door is running smoothly!

We were getting ready to leave and our garage door side cables just snapped. Called Thompson's…read moregarage door, they were out in 3h with a courtesy call before coming, and we're done very quickly!Dustin was very knowledgeable, professional, and easy to work with. This is the third time we have used them for different projects and will continue to use them in the future! Thank you Dustin for your service!

Great service, the crew replaced our spring in minutes and what impressed me was they greased and…read moretightened the double garage door and made it super quiet without asking! 5 stars

Excellent, professional, and timely service. Door broke on a weekend, so we left a message. They…read morecalled first thing on Monday and had it fixed that morning, for what we felt was a reasonable price.

I've owned 4 different houses in Rochester, MN. All of them had garage doors installed by this…read morecompany, and all of them were a pain in the ass (broke down regularly). Stay clear of this garage door company.

Put 3 doors in none opened up all the way after install 1 actually came down and i hit it because…read moreit dropped down 2 feet smashing the bottom 2 panels the 1st weekend when i called the lady yelled at me that it wasnt normal for them to drop down like it was my fault they did come out and fix it but the 1 door is damaged badly and still needs to be fixed at my expense im still unhappy about the install seemed like he was in a hurry to get the 3 doors done and the final windup on the springs was not done properly .Now im looking at a 25hundred dollar repair for poor quality

They showed up on time. Worked fast and fixed my door. Price was right. What more could you ask…read morefor?

Terrible customer service and follow up. I called on a Monday for a non-working garage door. I…read morewas told the company would phone me on Tuesday to confirm a time on Wednesday. There was no phone call so I reached out to them only to be told, oh yeah there's a note here about you calling on Monday, but the other lady is on vacation now so they didn't know what to do. The promised another appointment on Thursday as now Wednesday was full. And they were sure to tell me it wasn't their fault as the other lady was on vacation. They completely acted like they could care less if they had my business. Not even a fake apology. I called Overhead door of Rochester and they were at my place in a hour.

From the owner: Spring Valley Overhead Door Co Provides Residential Doors, Residential Openers, Commercial Doors,…read moreCommercial Openers, Garage Door Repair, Door Hardware Replacement, Garage Door Installations, Door Maintenance Services to the Spring Valley, MN Area.