got food poisoning from the pizza they cooked in front of me. Was almost fully cooked, but wasn't.read more

absolutely the worst washroom I've ever experienced...5 days in a row (on my way to work) and no…read moretoilet paper or soap or paper towel...to incompetence on the staffs daily/nightly duties

Had to fill up gas and saw this large clean looking gas station from the highway…read more Self service easy access and exit. Gas prices are far for the area. Inside the convenience store clean the staff is friendly and wearing masks. Great food and snack selection. Washrooms well stocked as clean. Great stop on a long trip, glad we chose this station.

Catastrophic radiator failure is never convenient, but you know the drill. Hope for the best,…read moreprepare for the worst and somewhere in between is a pretty good ride. One VERY hot July day in Castlegar that my 80,000 km Ninja 1000se/sx chose to barf it's coolant  I was conveniently at a gas station a block away from a car wash and an auto parts store.  Unfortunately the magic rad sauce the fixes leaks did/could not help.  And there are no bike shops in Castlegar. Conveniently there is one in Nelson, 40 minutes away.  Gave Main Jet Motorsports a quick call and it went pretty well from that point on.  Not only will they pick up the bike, they'll drop me at the airport on the way back to the shop. I flew home to Victoria and in a few days got the call with the diagnosis. Parts need to come from Japan.  Gonna take a while, gonna cost a lot.  Which I fully expected. That's where Main Jet really showed their stuff.  I was treated like a long time customer, like I'd bought the bike from them.  A few weeks later when the work was done I was quite pleased that it was several hundred dollars LESS than I expected.  Flew back to Castlegar (no airport in Nelson) the  shop picked me up and I got to meet the crew at Main Jet then spent the next 3 days riding back to the island by way of some of the best roads on the continent. Outstanding service,  great people, very well stocked shop, fantastic location (West Kootenays....go ride there !!!). I really appreciated the respect and care I was shown by everyone I dealt with.  There's almost 20 people employed there.  That's local paycheques buying local groceries.  Local business is what keeps a community alive !!!  I dealt with Pat, Kai, Adam , Shad and Andrew and the best review I can offer is: I would deal with them again.  Of course I'd have to ride the West Kootenays again to do that.  How convenient  !!! Patrick Randall Victoria

From the owner: Since 2006, Main Jet Motorsports Inc. has provided Nelson residents with high-quality power sports…read morevehicles, including ATVs, snowmobiles, motorcycles, and even power tools and equipment. We also offer a wide array of OEM and aftermarket parts and accessories along with our expert service. We are your local Honda, STIHL, Arctic Cat, KTM and Polaris dealer! Visit our website to view our online showroom.

Stayed 3 nights in the area riding my Triumph Tiger motorcycle on the deep forest roads. Every…read moremorning I went there for coffee when they opened at 5 am. Cashiers were really friendly and was able to feed me bits of information about forest roads. Spent about an hour there sitting looking at the map and reading newspaper. Fueled up my bike there. Massive amount of people coming in and out heading to work. Like grand central station. Couldn't believe it. it's a good place to hang out and get a good cup of coffee. I enjoyed the time spent there.

Friendly people who work there. Great customer service always!! Only wish the prices where a little…read moremore reasonable, but its expected in a small town.

Ross, Kirk and the service team at Nelson Toyota are true heroes. My car broke down unexpectedly on…read moreour trip to the Nelson area and the team got it back on the road the same day so we could travel home. The whole experience was so good, I felt like I was local and have known the team for years. They treated me with honesty and respect. Superb above and beyond experience! I highly recommend their services. Thank you to everyone!

I Emailed Derek the Sales Manager to inquire on a new vehicle, that they had advertised. He…read moreconfirmed it was for sale. I then asked for an out the door price, and never heard from him again? I guess business is so good that they don't have to return inquires? Maybe I will buy a Honda.