The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

Phil and his team at On-site Computer provide highly professional diagnosis and service of any…read morecomputer problem. Reasonably priced. If not economical to repair, they will suggest a replacement that will fit your budget. Highly recommended computer sales and service business in Kitchener Waterloo.

Impressed with level of service as well as promptly responding to phone messages left with a…read moreservice question. Understandable explanations of problems encountered as well as procedures to take to correct the situation. Chuck K. 2018.08.10

Same day response to my email detailing all the checks I had done on my hardware. Nate confirmed…read morethat it was a motherboard issue making it uneconomic to repair my 5yr old laptop. Brilliant response just sad that I have nothing worth him repairing.. He could easily have said bring it and charged me but he didn't so that tells you all you need to know about his high ethics.and commitment to only doing what is necessary. Cheers Nate, I will be recommending you to all my neighbours and friends. DavidR

I contacted Nate via text message and he responded promptly and I was able to drop off my laptop…read morethe same day, and pick it up - fixed and ready to go - the next day for about half the price that it would have been elsewhere. Quality work - highly recommended!

I've used Woot Systems several times to fix computers at my workplace. Christopher has always been…read moreable to resolve every problem and recover critical information from systems that had failed.

From the owner: *We come to your home and fix your computer at lower prices than most major computer companies!…read more *Website Design/Hosting/Management *E-Mail Hosting/Management *Backup Management

very helpful. my computer was freezing and he got me to defrag a few times. no charge. so i'll be…read moresure to return.

From the owner: We Guarantee our work in the area or home reno in small or large needs.read more

Found this company by chance while googling IT companies in Kitchener. Spoke to the owner directly…read more(Geeshan) very knowledgeable and helpful. Came out to my business himself, assessed the problem and fixed it. Called him back for further work. Responds promptly, came out the next day, very professional and helpful.

Fantastic service. Felt very safe with their covid-19protocols. Technician was friendly,…read moreknowledgeable and fixed my issue quickly. Would divinity recommend.

I was sent to KW Laptops & Smartphones by a friend and purchased a gently used laptop, and found…read morethe price to be great, and the friendly knowledgeable staff always provides me with trustworthy ongoing support. I wouldn't go anywhere else, and now am planning to buy a new cellphone from them...!