My whole family is cared for by this clinic. We have been going here for many years and we could…read morenot be happier with the quality of care that is provided. Some people have left negative reviews about this clinic because they sometimes have to wait a long time for their provider to come to the exam room for the visit. First of all, that happens at every clinic and usually with good reason! Each time this has happened to us, it was for a legitimate reason such as an emergency with the patient before, or an earlier patient was late to their appointment but had a medical need that could not be turned away. If that happened to someone in my family, I would want them to still provide care to us and I would hope that the patients after us would not harass the provider about it. You would want the same done for you if you had an urgent medical need and were trying to avoid congesting the only ER around here! I also appreciate how they have "same day" appointments that they save to use until the day of, for each provider. So if you have an urgent need, you can call first thing in the morning and be seen that same day. They fill up quickly though so I always call right when they open and I never have trouble getting an urgent appointment when I need one. In summary, I sincerely appreciate how caring and attentive the providers are at this clinic! I have had visits for my family with several different doctors here, including their nurse practitioner and PA, and every one we've met are very competent and genuinely caring. No wonder the waitlist at this clinic is so long for new patients. If you get the chance to go to Pacific Crest Family Medicine, consider yourself fortunate! You won't be disappointed.

Before you call be prepared to be on hold for at least 30 minutes before getting your call taken…read more Every. Single. Time. Also never see the actually doctor anymore.

I used to like family medicine of Yakima. Lately about the last year or so since my former provider…read moredoctor Jeff Kaplan retired, the ability to get prescriptions filled in a timely manner as dropped out of 10 Stars, to about a three. Every time I have one particular medication that is difficult to refill, lorazepam, it always takes them a week to 10 days to fill it. Even though, I was told 24 to 48 hours for it to be renewed. Today is November 7th 2025, I I requested a refill on Monday November 3rd, and here it is the 7th, and nothing's been done. This happened a month ago in October 2025, and I had to go to the ER for an emergency refill. Lorazepam is not good to not take as it can cause seizures and other dangerous symptoms from cold turkey withdrawal. The withdrawals are horrible and are dangerous possibly. When my doctor Dr Jeff Kaplan was refilling my prescriptions, generally I received the renewals fairly quickly. But the ever since Dr Kaplan retired and even slightly before that, the speed and the carrot which renews are asked for by patience has gone downhill in the urgency and care by the doctors and staff to get prescriptions that are serious and crucial for a particular patient's health issue. This is the third time most likely that I will have to go to the ER at Healthcare Yakima hospital for a renewal this coming Saturday on the 7th of November. I'm really upset about this and I am getting tired of it. It seems my other medications always get renewed quicker, but this one is always a battle every month and I'm getting tired of it. I don't think I can any longer recommend family medicine. The front desk staff lately hasn't been as politis it's been in the past and at times has been curt and short with me on the phone. Sometimes seeming insensitive to the patient's problems. I used to rate this practice as a five-star clinic, but now I must reduce that down to about 2 or 3 stars.

This clinic has some of the rudest people working the receptionist desk, to the point that they'll…read morehang up on you for trying to get your doctors nurse to call back! And try to get the nurse to call back! Good luck, that will take no less then three to four days, if your lucky! Same goes for messages left to them! The health care in this town has gone down hill drastically! And good luck getting a new doctor? If you're already a patient to some doctor in this town, others won't take you. This office is so disappointing and shame on them for treating people so poorly!

For all the addicts trying to seek help:…read more Central Washington Family Medicine has an amazing Suboxone and Methadone clinic. I went in a rush one day because I was in the middle of withdrawals and they gave me methadone right away. The people in the suboxone program (the counselor, doctor, nurses and social worker) are kind and understanding. They will not see us like dirty junkies unlike most places that do. I can only review this place on their addiction program. And so far, it's been so helpful for me.

I've been hanging in here with this place. At the beginning they wrote something negative about me…read more Been treating like shit over it,so many times. Just great full for the good ones. If you are on hold for 10 mins or longer, hang up,they usually don't answer. Call back They even went out of their way to bad mouth me to a spealist on the coast. I went to Kaiser Permanente,paid thousands to see this Spealist.

It's unfortunate when you are actually paying out of pocket for your health care premiums, and…read morecannot find a doctor. It took 3 weeks for the person in charge on patient intake to get ahold of me just to find out they are not accepting new patients. Kinds odd after the person at the clinic itself said they were accepting patients at all locations, but somehow have a waiting list of 400 people according to the new patient intake person. What a sad town we live in!

Apple Valley has been my primary care clinic since I was a child. The support staff, clinical…read morestaff, and providers are efficient and caring. I utilize the patient portal and get prompt responses back from my doctor and/or her Medical Assistant. I appreciate the flexibility in rescheduling appointments or squeezing myself or my children in for appointments on short notice. I have good rapport with every person I encounter because I treat them respectfully, in turn they treat me with respect and kindness. The convenience of an on-site lab is just an extra bonus. Thanks AVFM team for caring for me and my family over the years.

Don't trust these losers to help with anything!!! These clowns don't care about your health or well…read morebeing. I've waited TWO MONTHS for them to refill necessary medications that allow me to function properly. I've begged, gone up there weekly to get help without anyone taking me seriously. Honestly you'd be better off getting helped at Urgent Care.

This really is one of the worst Health Centers I've been to in years. They are all I have…read moreexperienced in this town. Employees are not Honest. they keep changing or rescheduling my appts and calling me while I am work and I cannot take the call while I'm at work. Then when I call back my calls get bounced. I don't like leaving a messages cause I've rarely gotten a call back anyways. When I got Covid and left a voice message with my Doctor they called me back almost 2 weeks later. Too late! I recently had a blood test and the results that came back were not for the A1C my doctors had requested. Not sure why there's a break down in communication or what. It's truly hard to find good healthcare in this town.

I am so happy a friend referred me to Sal Lopez at Yakima Medical Center. Changing doctors is a…read morebig deal for me so I put it off for a long time. The office staff at Yakima Medical Clinic has always been friendly and professional. It was not hard to get an appointment. I am impressed with Sal Lopez. He listens to me. He's smart. He is easy to understand and is not in a hurry, and he lets me ask all the questions I want. I've been going to Sal Lopez for the better part of a year and I am very thankful to now have a doctor (PA) I trust. I would (and do) recommend him to everyone.

The providers at this clinic - Dr. Vye, Sal Lopez, and Raylee Weaver-Jensen - are great, and…read moreentire support staff is super friendly and helpful. This is an excellent place from which to obtain primary care. I've been a patient for more than 10 years. Tom Bothwell

This place is more like old healthcare the Drs aren't hurried to see as many patients as possible…read more You also don't have to wait 2 months for an appointment

My family loves this place. We have been members for a year and it's the best medical care I have…read morehad. I'm literally sitting in the waiting room 10 minutes after I called for an appointment. The benefits of our membership at this place are off the charts.

I have purchased OBAGI products from Dr. Gondo for more than 5 years. My skin improves…read moresignificantly.

This clinic is a little out of the way and kind of hidden but if you find it and can get in as a…read morenew patient, then it is well worth the effort. I've been to many other facilities as I suffer from many chronic illnesses and I can truly say that this one of only two (2) places that I believe they truly care about you. I am new here as I just reached my 1st year as a patient but in that time I have never been treated with dissrespect or callousness or disregard from any staff member, starting with the wonderful front staff to the nurses the lab technicians and finally to wonderful doctor! It is getting full and hard to get in but if you hurry you will not regret it. Also it is a million miles from the bureaucracy that hinders the other clinics belonging to an unmentionable dominant hospital system that controls, I believe over 90% of medical businesses in Yakima County if not elsewhere as well. Kudos to my Dr. whom I am not sure if I should mention here but he knows who he his. Thank you for helping me when no else would.

I have needed lab work, many times. The last time I was supposed to get my results from Thursday on…read moreMonday... I was contacted Friday a week later, to get to the hospital immediately! It wasn't their labs fault, it was the support staff... Spent 3 days in the hospital! Dr Brekkie is awesome, her staff is seriously lacking! And I'm in the same boat today, 4 phone calls in 2 days, no response... Totally unacceptable! And my name is Lawrence Boord

She is the most precious lady in medicine in, Yakima, WA. Highly competent and knowledgeable as an…read moreInternist. Kind and caring for all ages of patients. Strongly recommend her as a top medical provider.

I saw Dr. Martinez for years back when I lived in Yakima. She was the most caring Dr I have ever…read moregone to. If I had a problem that she was not an expert on, she would make a referral to a specialist who was. I now don't live in WA. And I really miss her. All the Dr's I see now, at my advanced age, just treat you like a piece of meat with a wallet. Big business medical conglomerate companies that don't give a Damm about your health. Just your insurance.. I miss the heck out of her. If you want individual caring attention, see her.