I love Pete's hard to find unique and import items. If you're looking for respite from the…read morenever-ending monotony that is shopping at the regular grocery stores, I definitely recommend it here.
When you walk into the store, the first thing you notice is all the British imported food and snack items.. Reminds me a lot of my childhood and I usually buy something for nostalgia sake. Right beyond that is beverage display case with all sorts of drinks you'd rarely see elsewhere. I especially enjoy their local and import ginger beer selection, as well as Ribena.
Beyond that the store is a mixture of exotic cheeses, excellent produce, a deli, health food aisles and the British butchery. This butchery is especially known for its Nova Scotia lamb, which is the best I've bought anywhere around here. The beef steaks are a close second.
Needless to say, due to the nature of the products sold here, the prices are exorbitant.. I keep Pete's as a treat to go buy a few luxury food items if I haven't entirely blown my food budget for the month. If my budget hasn't been blown yet, it's sure to be so once I'm done at the Frootique. While many of the items are quite unique, there are many food items that are..items which can be purchased at your regular grocery store for half the price (ie. many of the dairy products).
I also think the space the store occupies is much too small... you constantly feel like you're in a traffic jam trying to navigate the narrowly jam packed aisles, and always a hair breadth away from knocking things over.. the store is so cramped, I picture knocking something over as having a domino effect.. dropped a bag of chips?...there goes the whole aisle.
The check out staff are fast, friendly and on the ball with keeping registers open. I don't necessarily see this as good customer service, though... since the store is so cramped, if long lines were to form then customers in line to pay would take up half the retail space (I've seen this happen here more than once).
I definitely recommend this place, though, even if just to window shop. You might discover something new on every visit.