WARNING: VERY EXPENSIVE! $$$ We paid $20 a couple days ago for a pedicab ride for 2 of us from Capdeville in the Central Business District to our destination: the Fountainbleau room at the Roosevelt Hotel, also in the Central Business District. A Taxi ride would have been way cheaper!!!!!!!!!!
We were shocked at the price. It was my first time in New Orleans, and we had a business card for "Need A Ride", along with their phone number, 504-488-6565, which is printed on the card. We found this business card in our Yelp packet and figured it must be a good deal. WRONG!!!
This "Need A Ride" company wants your money, and once they get it, you won't get it back. Don't make the mistake we made...we got into the vehicle without being clear on the price. The dispatcher didn't explain the price, and our driver didn't explain it either.
Not sure why we handed over the 20 bucks instead of arguing at the end of the ride, but we were just shocked. NONE of the regular taxi rides we took in New Orleans had been as expensive as this pedicab! We also tipped the guy a dollar.
The next day, I did call the Need A Ride company and talked to somebody in the management business office. However he was NO HELP at all. He neither apologized nor offered any kind of compensation. I thought maybe he would at least offer us a discount on another ride, or some of the money back, but nope. He told me that there are several different routes between Capdeville and the Fountainbleau room at the Roosevelt Hotel, and he couldn't be sure which route our pedicab driver had taken. He said, depending on the route, we could have been charged LESS than $20, or we could have had to pay MORE than $20. HOLY HECK!!! So...in that case, why didn't our driver take the shorter route and charge us LESS than $20??!!
It was our first time in a pedicab, and it didn't occur to us until we were already in the pedicab in traffic that you are NOT very safe when a pedicab drives down the side of a busy street. At one point, the driver of a car came very close to side-swiping the pedicab. The pedicab also had to make an awkward sort of u-turn across a busy street to drop us off by the Fountainbleau room at the Roosevelt hotel. It sure seemed very dangerous to me. )-: Our pedicab driver also kept saying it was his first day. That wasn't very comforting to know.
We made a HUGE MISTAKE when we called "Need A Ride". It was very expensive, and cost us way more than a taxicab would have cost. It wasn't a very safe vehicle to be in on a busy street. The Capdeville is a cafe/bar on a street called Capdeville, which is a narrow, quiet street, and that is where the pedicab picked us up. But the Fountainbleau room at the Roosevelt turned out to be on a busier corner.
We had no trouble at all with the taxis that we took while in New Orleans. We used taxis a lot in Nola because I have a sore foot and currently have difficulty walking distances on city pavement. The taxi rides were all reasonably priced. If you need a ride, a local will tell you which taxi companies are reliable. United was recommended to us, and they were good, and so were a lot of other taxi companies. If you are a visitor, ask your hotel, or the owner or manager at a restaurant to help you if you need a good taxi.
While we were waiting at the Capdeville for our pedicab to arrive, he was also later than the dispatcher had stated.
My advice: AVOID taking a pedicab unless you can agree on the price in advance. Also, for your safety, AVOID taking a pedicab if it is necessary for him to ride on the side of a very busy street, or even worse, to make a scary sort of u-turn on a busy street. 0-:
I am also surprised that when I called the phone number and complained to the management office, even when I mentioned that I picked up his card in my Yelp packet, for the Yelp event in town...he did not care at all. He wasn't the least bit interested in my dissatisfaction as a customer.
It was my first visit to New Orleans, and this was my most disappointing experience. My husband will be returning to New Orleans for a business conference, and he will definitely be recommending regular taxis to his friends and colleagues at the conference. We cannot recommend "Need A Ride" pedicabs.
Hmmmm...I just noticed that there are a number of filtered reviews for this business, which complain about the same issue...other customers have also felt that they were overcharged. I WISH I HAD NOTICED THOSE REVIEWS BEFORE I CALLED NEED A RIDE! )-: read more