Great company. Always on time and they really care about what their customers need and they have a…read morevery affordable price.

Their sales reps are so sweet. However, communication and deadlines are very poor. Would not…read morerecommend.

Really can't say enough good stuff about this team. Excellent company, Excellent customer service…read moreand help with design. Will use them again!

Jeremy and his crew remodeled my kitchen and half bath in July 2025. Initially I was happy with the…read morework done. A couple weeks after the remodel, a cabinet door fell off. Turns out the installer used a screw that was too short. Jeremy came over and fixed it. 2.5 months after the remodel, I discovered a flaw in the quartz countertop that was installed. It's about a 7" long by 3-4" wide white spot where there is no veining. According to my research, this was caused due to a defect in the manufacturing process. Modern Stone was hired by Jeremy to install the countertop. Modern Stone never caught the defect. Jeremy never caught the defect. Because this flaw should have been found via a quality control process and wasn't found before it was installed in my home, I contacted Jeremy for resolution. He offered no serious resolution and said it wasn't his responsibility to fix the problem. In addition to the countertop, the drain stopper in my bathroom that Jeremy installed broke and he would not fix it. Update: I decided to take Mr. Ashley to small claims court. Court date was 1/21/26. My argument was that Mr. Ashley was negligent in his duty to me as his client. First, he installed flawed countertop. He should have performed a quick visual quality check prior to installation but did not. Second, he never explained what Level 1 quartz was to me. It seems that Level 1 quartz typically has flaws like this which is accepted by the industry. As a project manager familiar with quality control, a flaw is a flaw, regardless of what the industry accepts. I was not aware of this and none of my research indicated that flaws were likely. Mr. Ashley had a duty to ensure I understood what I was getting with quartz countertop, since he is the expert. He should have had my best interests at heart and he didn't. I called a couple of his references, and they said he was very communicative and a professional. This was NOT my experience. Had I known, I may have chosen a different countertop. He explained Level 1 quartz to the magistrate but not me. Unfortunately, I lost. The magistrate said I was in the wrong and not Mr. Ashley. After he won, Mr. Ashley asked the magistrate to order me to remove this review. The magistrate said I have freedom of speech. CAN YOU BELEIVE HE ACTUALLY TRIED TO TRAMPLE ON MY CONSTITUTIONAL RIGHTS? Lessons learned: 1. Those who do wrong are not always brought to justice. The law does not protect everyone. 2. Don't assume Mr. Ashley will provide you with the info you need to make an educated decision. 3. Get an itemized receipt BEFORE you pay him in full. I never got an itemized receipt and asked multiple times, because his team did other things for me in addition to the remodel. 4. Perform your own quality check on things before they are installed in your home. Take all the time you need because the flaw I found was white on white and not very apparent unless you are looking for it. 5. Go to Lowes or Home Depot and ask about pros and cons of the materials before choosing. Sometimes other people know more about a product than you do and can help you make a decision. Your research will not always yield the info you need.

I got these guys back to my house for another handrail job. Outstanding design and craftsmanship…read more The crew was extremely respectful of my properTy and cleaned up after the job very thoroughly. I won't use anybody else. I am very happy with both jobs they did for me.

Beautiful work!! I love that they made exactly what we wanted! They matched my existing rails and…read moreit looks great!! Thank you!

We had a metal roof and gutters installed in Greensboro, NC by Arthur's. Though not BBB…read moreaccredited, they did come highly recommended. We were very impressed with Jeremy, and satisfied with the installation experience - the crew was respectful of our property and the work was completed in a timely manner. Had it ended there I would be writing a 5-star review. Two weeks later we discovered an issue with 2 gutter configurations (see video) and contacted Jeremy. Long story short - after reaching out 6 times in a span of 4 months, we paid to have another contractor fix the issues. Very disappointing. I don't take any pleasure in burning a bridge, it's a last resort -- but a 1-star review is warranted. Take note -- work may be subcontracted out, one crew's activity in my neighborhood was completely inappropriate (owner was not home). I'll just leave it there. I do give 5 stars to the Office Administrator - Brittany - thanks for your efforts! Update: Arthur's did reach out to me and offered to cover the cost of the repairs.

I strongly recommend Arthur's. Recently, I discovered a leak in my bathroom ceiling. I contacted…read moreArthur's and they came the next day. He was able to quickly determine the problem, showed me pics, and thoroughly explained the solution. He even did the work that day because we were expecting more rain. His rate was fair, the work was great, and the customer service exceptional. I was so impressed, I've decided to have them install my gutters. Normally, I wouldn't even consider a company with less than 10 reviews. But, something told me to give Arthur's a try and I'm SO glad I followed my gut on this one! I found an honest contractor and my new go-to company for roof/gutter work.

September 12, 2016 Over the Top!…read moreFrom the initial quote visit to installation and follow-up, ABC Roofing was superb in service and quality. John was extremely helpful throughout the entire process; highly professional and knowledgeable. You can't find good customer service like this any more!!

Update on last review. Greg and his team have gone above and beyond to fix any problems associated…read morewith the install of the roof on said home. For their attention and consideration I have to go back to the 5 stars. thank you Greg for taking care of this fubar.

We loved how reliable and fast Quality Remodeling was. They fully respected our budget,…read morepreferences, and answered questions kindly and honestly. They got started sooner than we thought they were going to be able - which was awesome. After receiving our estimate, we got a sweet, handwritten card in the mail which was a lovely touch. While there are a few minor things we're not totally happy with (mostly cosmetic things we now need to figure out how to fix on our own: glass shower door that doesn't open and close smoothly; a couple of loose floor boards; loose knobs on new laundry doors; small holes in wall where stair railing was replaced; grout splattered on walls and bathroom door; wobbly ceiling fan), we will likely hire them again for future needs.

We used Quality Remodeling for a large renovation, and while I don't want to be overly negative, I…read moredo want to be honest about our experience. Communication and project management were lacking, and I often felt like I had to handle both the project management and quality control myself. We also had workmanship issues that required a separate, unaffiliated crew to come in and redo or finish several areas. Our home ultimately turned out beautifully, but the process was much more stressful than it needed to be. Better communication, oversight, and quality control would have made a big difference.

This is the third time I have used Prostone!! Every time I've been thrilled, David is awesome. He…read moremakes everything happen seamlessly he has a great suggestions and is really knowledgeable. You can't go wrong going with ProStone!! All three times I've had the same installer and he is fantastic. Unfortunately I'm really bad with names and can't tell you what it was. He's got a great personality. He smiles and he does a fantastic job, And is very respectful of your house and property

David was incredibly informative and helpful in choosing our countertops. Installation was…read moreseamless. Highly recommend

We just moved to Chapel Hill and needed some advice about gutter repair. Jeff came to look and told…read moreus what we needed, and what we didn't need! He was very honest and told us he didn't do what we wanted. He spent time with us explaining how to fix the problem as well as telling us what to be careful of when looking for this particular gutter repair. We are grateful honest business owners do exist!