Do NOT sign a contract!!!! I was a member since 2001 from another location. I moved here and this…read morelocation would never return my calls for an appointment. I canceled my membership and I've been fighting them for a year and a half and had to change my credit card because they'd pause the charges for 3 months after I disputed them thinking it was done, then they'd start charging again despite my documentation that I'd canceled. Check the BBB. Multiple complaints!

This was not my regular massage envy but like others I have the membership and I'm not able to get…read morein enough to justify it. But with a marathon next week I was in a tough spot and was able to get in at this location. Upon arrival for my 10am appointment the front door was locked, the receptionist warmly greeted me and apologized. My masseuse, Quaina only does light-medium but did her best with my 200lb frame and hit my problem areas, and with the deep muscle enhancement I throughly enjoyed my session.

I had dermaplaning & a hydrafacial yesterday. Everyone was so nice, I felt so comfortable &…read morepampered :-) Today my skin feels great & looks so much brighter. I will definitely be returning!

Friendly and inviting atmosphere! The people are very helpful and can assist you with any sun care…read moreneeds you may have.

Let me start by saying I don't have a lot of free time, so when I go to a professional I'm paying…read morefor your time and expertise to save ME time. I wax my underarms but I wanted my legs done properly. The salon is clean and well organized, I can say that at least. My esthetician is a very fun person but her wax knowledge is lacking. The wax was too hot and gave me a heat rash each time. While she did use a clean stick each time, she didn't apply any tension and pulled slowly. My leg hairs are not removed, they are all broken. So I am left to deal with a multitude of ingrown hairs and stubble! I'm really upset and I HATE leaving bad reviews but this was too much to let slide. Never again.

I've been a EWC customer for many years, and this is the 4th location I started visiting, and gotta…read moresay they're still consistent. They are new to the area, so they were very receptive to feedback when I encountered some issues on my first visit, and I haven't had a problem since. Coming from Seattle, the mask policy, or lack of it here, was a bit confusing, but local regulations are very different in AL and businesses can only do so much. So be aware that masks are not required at this location, but you are free to wear one if you prefer it. Plus at least some of the technicians do wear one.

I paid for 3 sessions of RF microneedling. The first time went great. The second time was so deep…read morethat it left discoloration and scarring on my face. I talked to the owner, who was very dismissive. He gave me cream that was supposed to help with healing but didn't give any instructions on how to use it. To make matters worse, he gave me the cream as if I owed him for it. I had multiple RF microneedlings before moving to Alabama. So, I know that this time was not normal. It has been over a month since then, and the discoloration and needle scars persist. I reached out to the owner for a full refund. He said they don't provide refunds but only store credit. Please tell me who, in their right mind, would want to go back to their medspa after what I have endured. Microneedling is supposed to make my face look better, not damage it. I have taken care of my skin, and they ruined it. The least they can do is own up to it and hold themselves accountable. Do not go to this spa! If something goes wrong with your procedure, you are on your own! They have no accountability!

I love their monthly specials! The staff if always friendly and professional…read more I've been going there for 5 years.

Ashley B has been cutting my hair for years. She is quick, professional, and nice I would…read morerecommend her for any guy.

I came here for prom. Saw them online and knew they would be a nice place to go. If you have been…read moreto a salon, you know prices vary, but before I went I checked online to make sure the prices were fair. Hairstyles said they were $65. I went in asking for a messy bun up-do. She did nice, but it was the BEST, like could definitely be better. She charged $104!!! FOR A SIMPLE UP-DO?? Come on. I understand having a talent a hairstylist has is hard to get, but in this economy charging $104 for a messy bun is rude.