This is an oddly located tiny bank in Penarth, well away from the glut of other such banky branches (that sounds like a woodland scene) which live on Windsor Road. Inside, the area for customers is very small, and you're often squeezing past one another. But the service is usually swift, and the staff remember you as a customer and are quite chatty. Sometimes too chatty; I once nipped in to draw out some money for the train and ended up nearly missing it as the lady talked on and on about the weather. But too chatty is not the worst of complaints, really. One notable feature about this bank: they have a cash machine outside which is in the most ridiculous location of all time. Firstly, it's right on the corner of a road, so people come and double park in front of pedestrian crossings and on yellow lines so that other cars can't get through. Fools. Secondly, it's halfway up the wall so they've constructed a little set of steps to take you up to it. I hate standing up there because you feel very on display and the top step is pretty narrow. People in their hundreds must have fallen backwards off them without thinking. Banking has become a daredevil sport. read more

NatWest - Banks & Credit Unions Near Me - Penarth, VGL

All Royal bank of Scotland customers need to bank in this branch of Nat West in Penarth as we don't have a branch of RBS here. There is a customer car park at the rear of the building and an automated door and ramp for wheelchair users. The branch staff are always courteous if a little reserved and although the branch is small, it is always clean and presentable. My one fault with this branch is that the ATM outside is only accesible up a couple of steps so if you are in a wheelchair, this is unreachable. Another issue is that when queues build up inside there never seems to be any staff available to come to help and you can have a long wait if the branch is busy. read more

Great People Have a business account there, personal accounts etc. Always more than pleased to help Couldnt get better Avoid busy times to avoid the queue! read more