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Nature Aquatics

5.0 (1 review)
Closed • 7:00 am - 9:00 pm

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7 years ago

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The Fishman - Custom 300 Gallon Saltwater

The Fishman

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I have been using Kerry's "the fishman" services for close to 20 years. Ever since he moved my…read moremonster size exotic fish in 2002 from Thousand Oaks to my new home in Burbank which was not an easy task by any means. Although, Kerry has been in the business for far longer than 20 years and this is one of the many reasons I truly respect his knowledge and skill. Also Because of my OCD I am not the easiest customer to have because I can be...let's just say a little picky at times but Kerry is always considerate of my home and my sometimes quirky needs and has always gone out of his way to help me. Whether it's bringing me emergency medicine for my fish at 9 o'clock on a Sunday night or convincing me as a friend (as he put it) and not my service guy not to buy a gigantic Pacu because it would ruin my tank he has always there with help and advice. I can honestly wholeheartedly recommend Kerry "The Fishman" to take terrific care of your aquarium and underwater pets. And if they could talk they would say the same thing too.

If I could give negative stars I would. I purchased my fish when they were little and fed them…read moretill they were big as seen in these photos. They survived 3 years of being out doors with predators, bad weather, foliage falling in the pond. The fishman came to my house prior to this last visit. The pond cleaning was adequate but this last time you can see that the pond was not cleaned. The next day all my fish were struggling. I called him to return as an emergency. He returned and that evening one by one all my fish died. My last fish died struggled for hours. First it looked like he was cleaning the pond very aggressively. A visitor told me that he did not look like he was allowing the fish time to adjust to the water and they could potentially die of shock. He did not scrub the algae. All the fish died. He promised to replace the fish and he did not. He promised $50 for reimbursement for the fish which was not actual value of the fish.

Rainbow Aquarium and Pond

Rainbow Aquarium and Pond

(248 reviews)

Arleta

From getting a brand new aquarium to transferring all the live stock, Rainbow Aquarium was quick,…read moreclean, and reliable.

I am highly disappointed with our experience here and will not be returning…read more My 9-year-old daughter was originally so excited to visit this shop with her dad to buy her very first guppies. Unfortunately, they died within 24 hours, leaving her heartbroken. Since we live in the High Desert, we aren't local, but we decided to stop by again when we were back in the area. We spoke directly with Miguel and explained what happened. He assured my husband and me that if we took pictures of any future losses and kept our receipt, we could call him within 3 days and he "would work something out" with us. Based on that assurance, we bought 20 more fish. Sadly, the majority of them have already died. I followed instructions perfectly: I took photos of the dead fish and kept my receipt. However, when I called the shop, Miguel completely changed his terms, stating I now needed to bring the physical dead fish into the store and provide a water sample. I tested my water quality myself, and it is perfectly within range. In fact, I already have an existing tank of guppies that are actively thriving and reproducing--we only bought these new fish to add some color. Furthermore, the fish we purchased from Rainbow brought Ich into our established tank. Despite immediately treating the tank, the infection still killed the new fish and compromised my healthy ones. It is incredibly frustrating to be given a verbal guarantee only to have the store move the goalposts when a problem arises. Terrible customer service and unhealthy livestock. Save your time and money and go elsewhere.

Valley Aquatics - Fish

Valley Aquatics

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Had the best experience with Valley Aquatics. We have an aquarium that desperately needed…read moremaintenance and Valley Aquatics were so helpful with getting us the proper cleaning and care for our fish. Our specialist Hovik was so helpful, friendly, and prompt with cleaning our gravel, changing the water, and suggested some items that improved the quality of the aquarium environment overall. You can tell Hovik truly has a passion for aquarium maintenance and cares for the quality of life of each of the fish he tends to. I'll definitely continue to work with Valley Aquatics for all my aquarium needs going forward as it saved us so much time and stress. 10/10 experience for sure!

John was very communicative from the very beginning! He answered any and all questions that we had…read more The pricing is fair and competitive. He brought his own water, which was a plus because a water supply was not easily accessible to where our tank was. John was super nice and understanding of our situation. Our turtle tank was horrific, but John looked at it and said, "This is nothing! I got this." The before and after speaks for itself. John made sure he took care of tank and canister filter well, ensuring the necessary things were replaced. We had a bunch of requests such as how to install our large turtle basking platform and John said, "No problem, you got it. " with a smile. We are so happy with the results and are looking at regularly getting services. Plus adding more services with John such as decorations and adding fish. John you are the man!

Nature Aquatics - aquariumservices - Updated October 2026

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