We highly recommend David and Novo Furniture. His service was beyond outstanding and he is an…read moreabsolute pleasure to work with, even coming out for a home visit to help us decide what would work best! We ordered custom made sofas from him and he told us the factory usually takes 4-6 weeks. We said that was fine. Three weeks later, our sofas were delivered and we are thrilled! Thank you David for good old fashioned excellent customer service and exceptional quality sofas!

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

The Manager and staff are very nice and helpful,, the helped us change our sofa,, as the first one…read morewas not what we wanted,, but they went above and beyond to help us,, so thank you,, we have used Urban barn for years,, both in Kelowna and Coquitlam,, always received excellent service, but the Coquitlam store Bravo, bravo The best of the best

Nice store at affordable prices, at least the $1600 sofas are made well, and in Canada. Locally…read moredesigned too. Lots of frames to choose from, and curtains on the left. Contemporary style. Some serious eye candy that work here and of course, friendly service. Amex good.

My lovely solid maple Tangent storage bed was delivered last Thursday afternoon. The delivery…read moreservice was great, no fuss, no muss and the bed was assembled in no time flat. My daughter and I had visited the Vancouver showroom on W 10th at the end of October. Maria took so much time with us explaining how the frame could be customized: I wanted the headboard a little lower, with some of it open to the wall behind it, rather than solid wood right to the top. Nothing was too much trouble. Then she showed us the different wood stains I could choose. Personalized service throughout. Several times later, I emailed questions to her; her answers were prompt and detailed. As promised, the bed was delivered a week ago, early February, as promised. The Coquitlam store also kept me informed on a regular basis of the ETA. I was provided with the contact for the delivery men and they in turn also gave me a window of time for next day's delivery, then called just prior to arrival. Several days after delivery I heard by phone again, to find out if I was happy with everything. I am so happy with the design of the bed, the professional finish on the wood. It suits my bedroom perfectly. The four drawers operate smoothly and provide good storage. After seeing the mattress in the showroom, I had decided to order it, too. It is amazingly comfortable and the total height when on the frame is very manageable for my 5 ft. 2 in. size. Such professional service from beginning to end. N.V.C.

From the start of the ordering process to receiving the products, the customer service was…read moreexcellent. There was a wide variety of products from which to choose, but not overwhelming. I was able to order the custom products exactly as I envisioned, with a choice of wood, finish and size to fit my rooms. Having never ordered custom furniture before, I had no idea about the price, but when comparing with other companies, none of the items seemed overpriced. The items were meticulously wrapped for transportation and arrived on time. The quality of the furniture is evident. Blair even followed up to make sure everything was good. Overall, a great experience.

Holy hoard-a-rama! These guys have a HUGE selection of mid-century modern/Scandinavian furniture…read moreimported directly from Scandinavia. I was stunned by the selection and quality of the collection. The prices are ballpark for Vancouver mid-century pieces (definitely not over-priced like some), but again, the selection was spectacular. Teak and rosewood galore. Some great chairs and lamps too! This store is next to Sugar Barrel Antiques and is run by the same guys.

Exceptional inventory of classical furniture designs. Really neat stuff here.read more

Found perfect-size 6-foot couch for my condo and two wicker chairs with stool-table for the…read moremini-balcony. Delivery was on time and seamless. Love this place: great price, great service, and environmentally awesome.

We bought four pieces of furniture from Anizco. We found two bar stools which are great and in…read moregood condition. I am happiest with these. We got a new mattress, which seems good and a decent buy. Time will tell. Then we bought a used sleeper sofa. I should have known better. We saw one in the showroom and it looked used, but decent. Used is to be expected for the price. The one that was delivered is really so far worn as to be a really poor deal even at $250. I tried giving it a clean with some upholstery cleaner and while it's better, it still looks very worn. The worst part is the sleeper mechanism seems to be on its last legs and doesn't close properly leaving a gap under the seat no matter what we do. The mattress looks clean, but is incredibly lumpy. I regret buying this thing. Although close examination in the showroom seems like an obvious solution, it's nearly impossible because everything is jam packed and many things are stored in duplicate at the warehouse, so even if you look at the one in the showroom, it may not be the one you get. Getting it back out of our apartment is going to be really difficult. On the bright side the delivery people were excellent and did a great job getting this beast in. And the people at the store were very nice and tried to be helpful. I just wish I'd stuck to my gut that $250 for a sleeper sofa, even surplus, is too good to be true. With no returns and all sales final, I am feeling sad tonight. For casegoods and small items like lamps, I'd shop there again, but I would beware of upholstered goods, particularly with working mechanisms like sleeper sofas unless you can sit on and examine the actual one you will receive.

The lovely "Hugo" sofa is now in my living room. This beauty with its deep indigo blue upholstery…read moreand "studio" size is perfect for my apartment. The fluffy feather seat cushions are nap-inducing, the soft back cushions cry out "embrace me" - all in all, a statement sofa. After a tiring and thorough slog through the furniture stores of Vancouver, it was suggested that I try Sofa So Good. It took a couple of visits, and many bouts of measuring the elevator and my entryway, before I could choose my new baby. Staff were pleasant, knowledgeable, and patient. "Hugo" is locally made in Burnaby, wood frame, solid - built to last, a good value for the price, and so-o-o comfy. Sofa stocks a great selection of fabrics, lots to choose from to suit your personality and home decor. My sofa arrived before the stated delivery of 4 to 6 weeks. Located 2 blocks east of Cambie, on Alberta St, between 7th and 8th Avenues. Lots of street parking.

Shit sofa and shit arm chair. Only had a year and am…read morelooking to replace. Also shit delivery and customer service! Will NEVER recommend or go back! AVOID at all costs

I had a great experience with this furniture store! The lady I met at the store was super helpful…read moreand kind. We arranged the shipping of four chairs. The chairs came on time, and are of excellent quality. The delivery was amazing, the delivery men came in, unpacked my chairs and even took the cardboard boxes and plastic wrappings with them so I didn't have to do anything. After a few days they even called me to make sure I had received my chairs. Just showed how on top of things they were to ensure the happiness of their client. I would recommend this place to anyone as it is cheaper than other brands but their quality is amazing.

Ah where to start. I ordered over $5000 worth of furniture from accents and deeply regret my…read moredecision. Unfortunately, I have come to suspect that these guys are a semi-scam company selling seconds that other reputable sellers have rejected. The whole delivery was a disaster with the guys leaving black finger prints on the white upholstery and then becoming increasingly impatient to leave despite the 'white glove delivery' in which they say that they will set everything up. They were halfway out the door when I pointed out that several items were missing. After more back and forth it turned out that 2 items 'are still coming' and 2 items were lost by the delivery company (if I hadn't noticed I hate to think how this would have turned out). They left half of a bookshelf in the middle of my living room and left the place with debris strewn everywhere. As soon as they left I checked on the drawers on the dresser and they are all stuck, one worse than the others. I sent an email to customer service about the black handprints and the faulty dresser and the response was just that the 'new dresser was stiff' (no acknowledgement of the handprints-photos attached). In the meantime I had been looking at the dresser and noticed that it has a significant visible sag in the middle which is crunching the drawers together at the centre seam. I sent another email with photos and, this is where I realized that this company is really shady, here is their reply: "What we're seeing appears to be drawer alignment and settling, which can occur with solid wood furniture after transit and during initial placement. This type of issue is typically correctable through minor adjustment or leveling rather than requiring a full replacement, and structurally, the pieces remain sound." They offered a 10% refund for an unusable product. I could go on but you get the point.

Great service, great pricing, great selection…read more Irina is an amazing consultant who had great knowledge about the products. The sofas are all customizable to foam firmness and fabric choices. It's best to go in store, to test out and to see the variety of fabrics. I would recommend this to anyone looking for a new couch!

A store that specializes in selling Canadian-made furniture. You can choose the fabric from their…read morepanel, and you can customize however you like for a fee. They also sell non-Canadian made furniture as well but without customizations. There is no pressure to buy in the store and Irina is super knowledgeable and helpful. You're allowed to sit on all the couches for as long as you want. We went in wanting a Canadian-made couch but none of the ones we sat on we liked. We decided to go with a non-Canadian made sofa called "Kendra." However, when we received it, the tag said Ashley Furniture. We looked up the couch and it turns out it is indeed Ashley's "Kennewick" sofa which sells for $300 less than Pallucci. That is when we found out Pallucci sells other furniture stores' couches with increased pricing and a name change. That was very deceiving and disappointing. What is even worse is that Pallucci only gives a 1 year warranty on the couches that are not Canadian made. However, Ashley furniture (where the couch is from) gives a 3 year warranty. Pallucci has all their deliveries go through Marble Moving. I am not sure what kind of information Pallucci has given but Marble had the wrong couch and the wrong delivery date in their system. They also rarely take calls so we spent several days calling them just to clarify things. However, the movers themselves were nice and careful. If you are wanting Canadian-made then you may want to give this store a try. Otherwise, please do a reverse google image search on all of their couches. Chances are you can find it elsewhere for cheaper. On the plus side, there is free parking in the back. ---Aug 20 2023 Edit-- The owner is very nice and wanted to make amends for what happened. I was refunded the difference between Pallucci's price and Ashley's price. He told me that although they don't hide that they sell other furniture stores' furniture, and they will only tell you where it is from if you ask. He only buys the ones that he knows are good quality. He clarified that they will do price matching on items that are still in stock in the other furniture's website. I have changed my review from 2 stars to 4 stars because the Owner has admitted the misunderstanding and wanted to correct it. I think an improvement is to be more open about where the furniture is from. Having it in the price tag of the product would be good. I had really assumed that Pallucci was selling Pallucci-made Furniture and I think many people also think as I do - even when I look at used furniture on Craiglist/Marketplace, people write "couch from Pallucci".

These guys Rock!! I'm super happy with the Appliance set I…read moregot..... This location gets Costco returns and flips them for cheap. I thought I was ugly but when I look at my reflection in my stainless steel appliances. I'm not bad looking and I can see the paper in my back picket Thx guys, are Grant did a perfect job on the delivery

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

absolutely great experience the worker there was glad i came i had bought a sofa from him Clark was…read morea great worker the basement was weird when i went down there he had a tape outline idkk nonetheless great service would come again

excellent service communication and follow-up Diane W.read more