Well I don't know about how this place treats you in real life but buying a part online was…read moreperfect. Placed my order Monday. Received the order Friday via UPS ground. I bought a tyco OEM hood latch. Arrived in a make shift box (it's good to recycle) that was well sealed with tamper resistant tape. Item was brand new in factory sealed bag. I just installed it and it works as good as new. Like another reviewer said the parts at this placed are priced well. They're not trying to over charge you for the parts like all other auto parts places... heck to keep they're prices low they're using old boxes to ship in! I have personally only used a few tyco parts in the past so I'm happy his place uses them too. They seem to always be of spec. (I'm no auto mechanic but don't mind getting my hands a little dirty). If you've read this far, you have probably read the other few comments. Well here are my thoughts on those thoughts: One person says they charge a fee to use a credit card. Lots of small businesses do that. Especially ones that aren't trying to rip you off and make up the $ in margins. Another person complained of waiting 2 hours. Have you not been to an automotive service department? I've paid top dollar at a expensive dealership and I still have to wait hours... even just getting an oil change anywhere besides an oil change only place takes an hour or so. Another person complained that they refused to take back the part without the original packaging. I wouldn't give you your money back either unless you returned it in new/sealed/sellable condition. There is no other country that allows willy nilly returns like the US. The least you can do is keep the packaging.

Came by this morning and was assisted very well by josh great customer service here! Will…read moredefinitely be back for any other parts

This company is nothing short of a scam. I paid $1350.00 for a 2018 Toyota Corolla CVT . They…read moredelivered a defective transmission, then admitted in writing on Aug 1 that a refund was "processed." Weeks later -- no refund, no proof, no accountability. They dodge calls, ignore emails, and flat-out lie to customers. I've had to escalate this to my bank and will be pursuing legal action. Future buyers: BE WARNED. Once they have your money, you'll be fighting to get it back. Alto Auto Parts should be investigated for fraud.

Luis and Alto are name of Excellence and Affordability, newer models vehicles parts it's what I was…read morelooking for and found decent value and knowledgable respectful sales Rep Luis,

A friend recommended here because they got their car fixed here and had a good experience.. I just…read moreneeded a few parts but they cater to that too. Went in and got what I needed FOR WAY LESS than what the dealership was asking .. (it was the squishy door trim stuff and a front bumper) they even offered to do a quick install for me.. I really like them here, straight forward, honest, get in and get out.. Thanks, Y'all

Lots of used parts and great service! If they don't have it, they'll find it for you. Highly…read morerecommend

new owners really nice people and cheap parts in and out within 20 minutes and they took the parts…read moreout for me

I'd avoid it like the plague. Prices are inconsistent with reality and the staff is extremely rude…read more Got told to screw off after making a fair offer on a part. Went elsewhere afterwards.

Horribe people never do business again called to ask for a part it's like I did something wrong…read morejust wanted to ask for price there prices are crazy

the workers were very helpful, answered all the questions i had. i bought a transmission and it's…read morebeen working great!! will definitely come back if i need a part in the future.

They had the replacement rim I was looking for! Quick, Fast, and professional. I will definitely be…read moreback and highly recommend!

Highly recommend them good pricing good parts , the manager will work with you he is a man of his…read moreword

3/4 of the animals are housed and cared for inhumanely, with staff that are not knowledgeable in…read morethe animal's care. I drove an hour to come here, only to discover solid disappointment because I cannot support stores that house their animals incorrectly. It's depressing if you care about animals, and are knowledgeable about exotics.

Got them to put a motor in my BMW and it leaked between the motor and the transmission .. all I…read morewanted for them. It was to fix it right will not recommend nobody to do business with these people. Lost about $8000

the worst place to business dont waste your valuable time they say they have cars part s but mess…read moreup on orders and year and try to make fast sale without giving you the right car part this place needs to be shut down THEy DONT dEServe ANY bUsiness NOt only that don't want to fix problem or send part out to be delivered

the worker here is more of a help than the manager. the manager was JUST TOO busy to even give me…read morethe time of day. thanks for helping out someone with cancer. the manager said we don't fix cars here "oh right because i didn't know that".......... seemed like he only wanted to help his own people. (btw i'm not racist) thank you to the worker that tried and actually looked at my car for me.

From the owner: Your local Advance Auto Parts at 425 W Little York Rd in Houston offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!