Ordered take away pizza and was told 15 minutes. Wife made the 15 minute drive there and was told another 20 minutes. Paid and waited patiently for 40 minutes. Left as we had to put our toddler to bed and got a call 1 hour and 15 minutes after ordering to say it was ready.
When we explained the situation, we were met with "ah well it got busy. Bye"
In the very least, offering a refund or offering to make them free of charge for another night would be expected.
Extremely disappointed with the staff member who I spoke with. read more