When I first walked into this establishment, from the air the gentleman gave off, I could tell I should've taken my business across the street - to their competitor. I did not receive a friendly "Hello", from the gentleman behind the desk, he instead, rather bluntly, asked if I "Had an appointment, or was just walking in from off the street." To start with, he already seemed very annoyed at the fact that I was even coming in. It was almost like I insulted him by entering the business. Totally unprofessional.
I was walking in from off the street - I had no appointment. Nevertheless, they took me in and threw keys at me (literally), and I waited in the car for him.
I took this test in the summer. The car had been sitting in the sun and felt as if it was easily 100° inside. Instinctively, I rolled down the two front windows. This, apparently, was a mistake. When he stepped outside, he asked me to please test if the lights worked. "Flip the turn signal to the right. Good, now left. Good. Now brake. Good, please take your foot from the brake."
Now, I need to preface this and explain a little bit: I'm used to driving a stick-shift. When in a stick-shift, if the car is on, and you're stationary, your foot should be on the brake, and the clutch should be pushed in. This would explain my habit of having my foot on the brake, even in an automatic in park. It's purely subjective on whether or not it's proper to have your foot rest on the brake in an automatic in park. it has no affect on the transmission or the brake.
So, of course, I, instinctively, had my foot rested on the brake after he confirmed all the lights worked.
This made him quite angry.
He began chiding me. "You need to listen to me, 100%. Don't assume anything." He continued: "If this is any indication of how your driving is I can just fail you right now."
I responded to all of his admonishing remarks with apologies.
"Yes, sir."
"Sorry."
"I apologize for that."
However, each time I apologized, he just kept getting angrier with me. He kept adding onto each criticism. This literally went on for about two-straight minutes. He just had more and more to say about how I NEED to listen to him. I felt like I was having someone take their day out on me.
I was already very nervous, this only added to it; I was extremely uncomfortable. Keep in mind, all this berating took place before I even left the parking spot. Then, when that was over, he asked me to please roll up my window. I began rolling up both windows. This was wrong again, apparently. He, again, scolded me for not listening to him. "I told you to roll up your window, not my window." Which then prompted another session of him remarking that I need to listen to him. I wanted to explain to try to explain to him that, I understand I need to listen to him -- I wasn't there to argue. I just wanted to get my license. My foot rests on the brake because I'm used to drive a stick etc. I knew if I tried to apologize, or excuse my actions, it would've made him angrier.
So, after all that, I put the car into reverse, and failed as soon as we left the parking lot. It just so happened, on that day, there was to be a very large food-trailer parked very close to the exit of the parking-lot. I swung wide, wanting to make sure the instructor wasn't afraid of me hitting the trailer. I'm also used to driving a larger vehicle than their student-compact. In doing so, part of the car went into the number one lane, of a two lane road, failing me automatically. He had me turn right, then another right, then take another right into the parking lot, where I was informed I had failed within the first minute. As soon as we were back inside the building, he went over how I had failed, then he tried convincing me that I needed to take their driving course, -- which, of course, was more money.
I learned later from the driving instructor across the street that their reasoning for failing me wasn't a valid reason to fail someone at all. Then I passed their competitor's test on my first try. I told him the story of how terribly I was treated and he just said "Yeah, that really doesn't surprise me at all. I've heard a lot of bad things about them."
It appears from all the 1-star reviews this place is getting that they often scam people out of their $40. Do not go here. Avoid this scam. There's 3 other places in the parking lot to take the test.
Edit: In response to the owner: I wrote this review under a pseudonym. I don't have my locations mixed up, I entered your building. read more
