The male doctor at this clinic whose first name is CARLOS is a major manipulator! DO NOT GO TO HIM…read moreAT ANY COST. The female doctor we had before was super nice but we WONT be returning because of this D-BAG. I brought my cat in for a simple thyroid panel because he has hyper-thyroidism. All we needed today was medication. He repeatedly tried to FORCE ME TO GET MY CAT VACCINATED!!! FOR REFERENCE MY CAT IS 15 AND INDOORS ONLY. He kept saying how its for the safety of the staff and its going to be a "BIG PROBLEM" if my cat bites him. My cat has NEVER EVER bitten ANYONE. I told him if you're not comfortable then don't do it. MIND YOU i made the appointment with a vet-tech the day before but because its a vet-tech and he's "not vaccinated" he had to be seen by a doctor. So much for that. Carlos is dumber than a pile of bricks. My cat has been receiving the vaccine all his life. There is no actual need for him to receive one ever again. Carlos was trying to FORCE me to get the vaccine using threats which is NOT OK.

Very friendly and helpful staff, and even as new patients, we feel very comfortable there.read more

Extremely caring and compassionate doctors and technicians!…read more Have used Lofton Creek Animal Clinic for 15 years. Exceptional team! They have seen and treated 5 of my dogs over that time. And - under their treatment, my Jack Russell lived 17 years.

I have noticed an undiniable loss of consumer respect at Lofton Creek Animal Clinic. It has gotten…read moreso much worse in the last year. Most of the care givers are great but the support Staff has gone down hill until now it's time to leave. Hope to hear from someone who cares but doubt I will.

They're the best vet we've been to with great prices, all the staff is very nice and helpful. We've…read moregotten both our dogs fixed, regular appointments, and even an emergency and they've been amazing every time!

Harley was mine and Chris Myers World, and we were his…read more Harley gave us some of our life's most treasured and savored memories, unconditional love, companionship, a unique and admirable innocence, and loyalty. 4 Paws Pet Clinic was an integral part of our family. All of the folks at 4 Paws gave Harley unprecedented attention and compassion over many years, with such gentleness and care. At no time did we ever feel that 4 Paws was suggesting care for Harley that was anything other than in his best interest. These people are truly animal lovers, all of whom genuinely care deeply and personally about every one of their patients. Everyone at 4 Paws definitely cared as much about Harley as I did. When it was discovered, very suddenly that Harley was ill, he was immediately scheduled by 4 Paws with Oak Creek Veterinary Hospital, and he was admitted for surgery within a couple of hours. Harley had Splenetic Cancer, which had metastasized to his other organs. This is an illness not uncommon, but even with today's technology, it still cannot pinpoint a cause. At 56 days old, Harley became accustomed to falling asleep in my arm, with his head on my shoulder. Every night the ritual of him laying on a shoulder with my arm around him, looking into my eyes as I told him a bedtime story, until he fell asleep never changed. I savored every night. Just 9 1/2 years old seems way too short. But, in that 9 1/2 years, we weren't apart for 72 hours total. Every day, he would lay under my desk as I got through the work that I needed to do, then it was walk time. Harley would scream and tear around the house at words like "walk," "ride in the truck," "go swimming," "rollerblading" and "frisbee." He would never start eating his breakfast or dinner alone. He would only eat after we also sat down to have a meal together. Afterword, the tradition was to sit stubbornly in front of his toy closet until one of us got him a chew toy. I have had the blessings of loving and being loved in my life, but nothing compares to the bond and companionship I had with this sweet little pal, Harley. This little guy will rest in my heart forever... Harley had one hard evening. By 3:00 AM, Harley was telling us that it was time. We drove through the early morning hours to arrive at 4 Paws at 7:00 AM. They immediately took him in, handled him with such gentleness and care, and provided him with such a peaceful and dignified cross over the Rainbow Bridge. There was not a dry eye at 4 Paws. They are so caring and such wonderful people. Thank you all at 4 Paws for helping us in our greatest time of need. We all will hold Harley in our hearts.

It's been over a year now since Dr. Ashley D. Mersereau saw MauMau for the 1st time. All other vets…read morehad no hope for his recovery. My daughter had taken her baby to Dr. Ashley, and had advised me that if MauMau could be saved Dr. Ashley would be the one that could save him. Well as you can see from the attached pic he's doing great. Thanks to Dr. Ashley D. Mersereau and staff for saving Mau.

Great Vet and service. Our 11 year old cat was not hisself for a few days. I thought it was a stuck…read morehairball and was quite concerned. I called several vets to see if he could be seen the next day on emergency basis. This was a Thursday. CC of Fernandina checked with Doctor to see if the could squeeze me in between appointments, luckily YES , on Friday. That saw Max, did X-rays and found there was a hairball in the intestines. Gave fluids and anti-nausea shot. Sent us home with anti-nausea pills and instructions to get him to eat. Following Monday, he was doing better, but still not the same. They called to check on him and offered to see him that day. I deferred and they made time for him on Wednesday. They squeezed him in again and things were looking better, but doctor suggested I make an appointment in Jacksonville for 3D imaging if necessary and not pay emergency fee if required. Fortunately I got to cancel JAX appointment as Max is back to himself. CCF gave instructions on helping prevent hairballs. Very caring Doctor and staff!!!

My girls love going to the vet. They love their vet Dr.Branch as well as the staff. That means…read moreeverything to me.

I am so pleased with the care Dr. Branch and his staff give to both my pup and me. Before this…read moreoffice opened, we went to a vet on the island. My dog was always very upset going there and it seemed like the vet techs might have been rough with her because she ended up getting muzzled - that's when I said no more (this was during the pandemic when we could not go in with the animals). My dog is extremely gentle and mostly a big fraidy pup. The techs at Amelia Pointe are so loving. The space is clean and everyone is so friendly. Dr. Branch is personable as well. My dog had an injury that was taken care of swiftly today and as my dog is returned her tail is wagging. That's an A+ in my book.

Robinson has been there many times for my baby. They have treated Bladder stones when she could not…read moreurinated on Christmas eve to a pigmy rattler bite with days spent in their hospital while they worked with her on the anti-venom courses. Thank you for being there and saving my baby!

We were referred to this facility by Exotic Bird Hospital when our bird had a medical emergency in…read morethe middle of the night and they were closed. We made the hour drive to Fernandina because we were told this was the best option for emergency care. Our bird was screaming in distress and clearly appeared to be in significant pain. When we arrived, they took her immediately, placed her in her small carrier inside an oxygen tank, and left her there. She continued screaming. We waited two hours before speaking with anyone. We were told she was "doing better" and had stopped screaming. I asked to see her, and when we were brought to the back, we could immediately hear her still screaming. When I got to her cage, she still appeared to be in pain. In total, she was screaming for a minimum of four hours without meaningful intervention beyond being placed in oxygen. We were told they would perform bloodwork and X-rays the next day. The following day, we were told bloodwork had not been done because she became agitated, which is understandable--but there was no communication about trying again later. Later, we were told X-rays were done and that bloodwork had also been completed. After 2.5 days, we were told she was doing much better and ready to go home on medication. While driving an hour and a half from Jacksonville to pick her up, I received a call saying there was now a new treatment plan that would cost an additional $1,000-$1,500 (bringing the total to around $3,000), and that she would need to stay longer--despite just being told she was ready to go home. When I asked about the results of the bloodwork and X-rays, they still did not have answers. We chose to pick her up anyway. After getting home, I received only the X-ray images--there was no written report--and no bloodwork results were ever provided, despite being told it had been done. Overall, it felt like very little was actually done for her during the 2.5 days she was there beyond being placed in a cage and minimally handled. We still have no clear diagnosis or answers, and she is not acting like herself. The medication has left her very sedated, and now we will have to seek care elsewhere and incur additional costs. Looking back, I wish I had taken her somewhere else sooner. This was a stressful, expensive experience that did not provide the care, communication, or follow-through we expected.

This place continues to provide us with excellent veterinary care for our six year old poodle. We…read morehave been here from everything from routine visits to emergency care. We have seen three doctors at the practice and each one has been amazing to work with. The vet techs and front desk staff are also amazing. You won't be disappointed by bringing your fur friend here.

We love this vet! We have a sweet, but very high drive dog and they are so kind and patient with…read morehim. Whether it's just an annual check up or an urgent visit, the staff and doctors are always there to make Duke's visit short but thorough.

Dr. Arbo is the best around. We've been taking our 6 yr old American Staffordshire to him for…read moreyears because of his obvious love for animals and genuine sincerity. Dr. Arbo takes the time to help the pet get comfortable with him and thoroughly reviews your pets medical history along with any current concerns. In addition, his staff is top notch...and they are the same people you meet every year that seem to genuinely enjoy their job. Top notch vet and top notch staff!

Vet and staff are great and accommodating. FYI....I brought…read morein a Basset Hound. Instead of trying to lift 50 lbs of dog onto a table, Doc came in and sat on the floor with him. Fantastic!