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    Nashville WinePress

    5.0 (1 review)

    Nashville WinePress Photos

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    17 years ago

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    Tennessean

    Tennessean

    1.0(2 reviews)
    3.3 mi

    Been in Nashville 13 years now. This organization stinks. Tried printed subscriptions 3 times and…read morecancelled all 3 times due to delivery or billing issues. Cancelled digital again today after cancelling 6 months ago and still getting charged $72. These people just cannot get their crap together. StayAway

    Worst customer service ever!!! I subscribed over the phone and never had a paper delivered ever!…read more Even though I would call CS and they would say my carrier will be back out in 60-90 minutes they never showed. So I call to cancel. The rep was so harsh once she knew I was cancelling. Kept telling me to get the digital subscription; "then you will never miss a paper. Let's sign you up." NO! Cancel it. I kept telling her I can't clip coupons with digital so no, I want it cancelled. She was so cold and rude. Said I needed to give my gift card back. What gift card??? "The one you got at the kiosk." KIOSK? I subscribed over the phone. I didn't get a gift card or any special! She finally cancelled it and said there would be no charge. A week later, I have been charged. I called and told the next rep the story. First she proceeds to say it's a past due amount. I ask how can it be a past due amount when I subscribed for a week and never received a paper and then cancelled. Her story now changes and she says I'm being charged a fee to open an account. Are you serious? I was never informed of that!! I want a credit. "Sorry, we can't do that. Its a fee to open an account." Well honey, I opened an account to get newspapers delivered but your employee cannot seem to do his job and never delivered my papers!! So apparently I didn't have an account in the carrier's eyes. I ask the rep if I can speak to a supervisor. In a sarcastic tone I hear "yeah, sure" and she hangs up on me!!! I cannot stand the Tennessean's representatives. I've subscribed to them a few times in all my years of living here and have always been unhappy but now that's it. I'm done with them.

    Nashville WinePress - printmedia - Updated May 2026

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