Dr Mahoney, the principle doctor at Forest Way Family Medical Centre, has been my family's doctor…read morefor almost my entire life. He is LOVELY - he is always caring and interested in your life beyond the health-related reason for your visit. Dr Sundin is also nice and smiley and kind, as is Dr Lee. While the practice doesn't bulk bill, you get what you pay for - a full consultation with the doctor, his or her full attention and an accurate diagnosis. As those who frequent bulk-billing practices will know, this is not always the case. There can sometimes be a bit of a wait, but if you go early in the morning or ring to see if the doctor is on time, this can be avoided. If you want a GP, then look no further.

I adore this practice so much. My family and I have attending here for maybe 8 years now and have…read moreseen Dr Dileni Fernando, Dr Catherine Choi and others over the years and they have been superb. They truly care about the patients. I am constantly grateful and think it's a blessing we found this place and have them to help support our health.

I've been coming here a little over a year to see Dr Whitson, my GP, and am very pleased with the…read morepractice. The magazines in the waiting room are fun, the building it occupies is adorable, and the receptionists are sweet. Throw all that in with good medical care and proximity to my home and I'm all set.

They are unprofessional. Every time i go there they are late, one time i even saw the dr walking in…read moreand out of his office just chatting to the receptionist about personal matters, whilst they had a full room of patients just waiting. Which is really rude seeing as my appointment with him was already 20 minutes late. I also got a blood test there. The Doctor said i should do a RAST test. Me not being a doctor asked what it was, he explained it was for allergies. I said will it effect my ability to claim my 3 free medicare checks for food allergies as i already know what allergies i have, he said no. I said well still i know that i am allergic to dustmites is it necessary? He said yes lets do it. So yes now i will have to pay $75 for my food allergy tests because not only is he incompetent he is also a liar. And what do you know i am still allergic to dustmites thanks Dr Dips**t. IF you VALUE your health under no circumstances should you go hear. AVOID THIS PRACTISE.

On Friday the 24th of April, I called to make an appointment, and was very clear that I had…read moremultiple issues I needed to discuss. They booked me in for 9:40am on the 25th, for what I understood to be an extended appointment. I went in, and saw a doctor who didn't bother to introduce himself (He was Caucasian, short balding hair and had an accent.) He asked me why I was there, and I started with my most pressing problem... an injured back which had caused me to fly home from a holiday a month early. I needed to be diagnosed and treated, but also I needed a letter for insurance purposes (Not for medical treatment, but for flight changes I paid for out of pocket). I immediately sensed a shift in his attitude, and I felt like he was calling me a scam artist or something. I distinctly felt "judged". Without me even lifting my shirt, he told me it was just muscular, and an insurance company would never pay for it. He did not know who my insurer was, nor had he even done anything more than make a snap judgment on my condition. He had me stand up, and show him my range of movement. I bent forward, backwards, and side to side. I assure you, there wasn't much range. Maybe 20% of what I normally enjoy. He said "I have a good range of movement". Maybe if I was 80... In any case, the move that most aggravated my back was any twisting motion. (Even rolling over in bed proved painful). He didn't check that range of motion. In fact, he still hadn't even asked me where the pain was, or touched the affected area at this point. When I brought that to his attention, he said "I assume this is lower back pain?". It wasn't. It was mid back. He finally inspected the area closer, and stuck to his guns, saying it was "just" muscular. I told him I didn't really care whether I had a broken spine or a sore back - I just needed a doctor to say that it was injured and how, so I could present it to the insurance company as requested. Reluctantly, he typed up a wishy washy letter, printed it out, folded it, and told me I'd have to give the girl at the front desk $50. When I enquired as to why, he said "Medicare doesn't cover insurance claims". I have no idea if there's any truth to this, but I was 5 minutes into a 10 minute appointment. I told him that I had other issues to discuss, to which he replied "you didn't make a double appointment". First of all, I did. Secondly, I actually didn't need to... there was time left in my STANDARD appointment. Thirdly, if a fee was due for the "insurance letter", he should have let me know that BEFORE writing it. Lastly, at no point did he offer me any TREATMENT advice. In the end, I angrily walked out. The standard of medical "care" he provided was atrocious, and the abuse of Medicare was too - Appointment times are 10 minutes, and he tried to hustle me out the door after 5. His bedside manner was appalling, and I could have been forgiven for thinking he was on the payroll of various insurance companies. He seemed more interested in protecting them than treating me. Absolute Scam.

Now that the doctors have all changed in here it's actually a decent medical centre!…read more The Dr that I keep seeing is engaging, offers advise and asks about things that they need to be asking about. This place was a malpractice suit waiting to happen a while ago, now I'd happily go there as my local GP! They also have a sneaky Pathology area upstairs - who knew?!

Really disappointing interaction with Jason on the front desk. I had my bag stolen, and in that bag…read moreI had a script that had been filled - I asked Jason to please ask a Dr if they could write a new script. Jason advised this was not possible as I would need to go in for a consultation - I advised that I understand that, but because I had already seen the Dr and been provided with a script - could be please ask a Dr and he was not even willing to ask - he told me he just wouldn't. Now I understand there are policies in place but had Jason just showed some decent curiosity and asked a simple question to a Dr I would of felt "heard" - especially when I'm clearly feeling stressed over my bag being stolen. Jason, buddy, you have really made what I consider a constant joy of a Drs surgery to attend - into a negative experience that I will not forget anytime soon.

Do NOT recommend this clinic. Worst experience. Dr Jie Zhang is awful. Only spent two minutes…read moreduring the telephone consultation. Did not give any advice, prescribe me medicines without even asking if I'm allergic to it. Had I ate the medicine prescribed by Dr Jie Zhang I would end up in hospital for a long time. Irresponsible and incompetent Doctor. DO NOT GO TO THIS CLINIC.