The food and service are exceptional. My Dad and I frequent this establishment. He is 93 and lives their spaghetti with marinara sauce. The lady who does the table service is very friendly and professional. As I understand it the owner of the building will not renew their lease so they are looking for a new restaurant to occupy. I'm not exactly sure when they will close their doors. read more

Oh my gosh. Went with friends to try the new place out. It's a little drive North of Richland. What a great meal & atmosphere. read more

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Some things good. Some things great! Nothing bad on the menu. Anything with their red sauce is amazing. The white sauce is good, but I do prefer the red. The garlicky roll sized pieces of bread are dangerously good. So good you might not have room for dinner. Chicken parm is incredible. Don't order if you don't have room in your belly...or your fridge because it's HUGE. I heard that they may close at the end of May. Hopefully they find a new location because this is the best Italian restaurant in the Tri Cities. I kind of like that it's so far out. Makes it a hidden gem. If it was closer in, you might not be able to get a table! read more

My wife had the spaghetti and meatballs which she said was very good, that's saying a lot as she is very picky. I had the Sicilian Veal Marsala which was excellent. We will def be back read more

Napoli’s - Spaghetti and meatballs, and Sicilian veal Marsala - Italian Near Me - Richland, Washington

Attention all Tri-Cities families and retirees! I just discovered Napoli's, a local, family-owned, gem of a restaurant that serves excellent authentic Italian food!! My wife had the Shrimp Scampi and I had the Shrimp Fettuccini Alfredo and we both rated our respective dinners as "excellent." The garlic rolls were hot and smothered with butter and were delicious! All of the food served is made from scratch and is homemade, including the Tiramisu desert. My wife is Russian, and she said that the Tiramisu desert is the best that she has ever tasted! All of the lunches and dinners are reasonably priced and are a good value for the money. I greatly appreciated that the check for the meal was presented to me for the "cash" price, and not the price with a credit card fee automatically embedded in the total, which I think is a very open and honest way to do business. The service was great, and the owner and his wife are very friendly. The atmosphere is very quiet and relaxed. Napoli's is also very clean, and tastefully decorated with a family-oriented vibe. There is plenty of room for parking any size of vehicle in the parking lot, which is an additional plus. It is definitely worth the drive to the north Richland area to experience this restaurant! Napoli's will definitely be on our list of repeat restaurant locations!! read more

This gem is truly deceiving! The location is not ideal but if you made it, its worth it! The food was excellent! Decently priced! It was clean and the service was great and fast! A few things that would make this place 5/5 is live music, beer on tap, and having a rack of lamb dish! We have YET to find a great italian place that serves lamb in the Tri-Cities. However, with that being said, this is our new favorite italian restaurant! read more

Napoli’s - Veal Marsala! Delicious and perfectly cooked and FRESH! - Italian Near Me - Richland, Washington

Best Italian food in the tri cities. Everything is homemade and delicious. The garlic rolls that start you off are phenomenal. All the pastas are freshly made, the meatballs are perfect, the sausage is juicy and flavorful. The sauces are homemade and delicious.Have not had a bad thing from them. Our new regular place for Italian food. read more

My wife and I made our first visit last night. Won't be my last. A warm family owned atmosphere. Straight up great food. Do yourself a favor and make your way to Napoli's. read more

Incredible attention to small and large groups! The food is amazing and so many choices to choose from! It may seem a long way down George Washington Way but worth your time and the drive! read more

The place feels smallish in a good way, but they have about 20ish tables and could serve 80 or so at the same time if busy. The bar area is very nice. Small stone and custom shelving. Our waitress was either from Italy or grew up in a house that spoke Italian. The restaurant is painted in browns and taupes which compliments the stained concrete floor. Ambience: the music is piano and horn based jazz. Kind of like elevator music, but more peppy. It served as a good background for relaxed conversation. The lighting is diffused As an appetizer, Focaccia was ten bucks, but very good. Crispy on the bottom, and cheesy on the top with a thin sliced tomato. My wife ordered the Shrimp Tortellini and said it was very good. The shrimps still had the tails on, but they were buttery and delicious. There were more than enough shrimp. The sauce was rich and flavorful. Perfectly cooked pasta. I ordered the Chicken Parmigiana and it was great. I could hear the chef pounding the veal in the back, so I knew it was fresh! Great texture and flavor. Portion size was good enough that I should have taken some home (I did not). Wife ordered the Tiramisu and said it was decadent. I think they make it from scratch here. It reminds her of how her Dad would make it. They are originally from Florence. Would come back again. This is out north of Richland city center by the Washington State campus. Total bill ended up being: about $78 read more

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Food was amazing! Server was very kind and the atmosphere was great. The dining area is quite large and felt very comfortable.

Food was amazing, got the works spaghetti and my gf got the veal marsala and both were awesome!! Food was fast, waitress was really good and attentive!! Highly recommend for Tri Cities Italian!! read more

The food was good. the service was extremely slow. I was there for a hour and a half and never even got a refill. It seemed like the two servers shared tables maybe and maybe they thought the other server brought refills. I would go again when there is less people and try it again probably because I did think the food was great and they had other things on their menu I would like to tr. read more

I don't know how this place has so many good reviews. This place was horrid... service was absolutely terrible, food gross, and expensive. Truly in disbelief how this restaurant is still open.. read more

We started with the Ceasars salad which was plenty for 2 people and delicious. Then came the garlic rolls and we wanted to eat them all. Thankfully we didn't because our entrees were amazing. Chicken parmesan and chicken marsala. Huge portions and both delicious. Definitely a must go to read more

First, the phone number that Yelp shows is incorrect, use the number that's on the cover of the menu. Just in case 509-396-5472. Typically, finding a gem in the Tri-Cities is tough, but that's what Napoli's is. It's a little out of the way being a couple of miles past the Uptown Center on the GWay heading towards Hanford, but well worth the ride. Don't let the lack of reviews fool you, Napoli's has only been open a week. This husband and wife ran Italian restaurant reminds me so much of what I was used to on the East Coast. The aroma of the food, from the first pieces of bread until the main course keeps you in anticipation of what is coming next. Be careful not to eat too much bread (you'll be tempted to) no matter how good it smells or how warm it is, as you won't give yourself a chance to eat what's next. The service was what you would expect from a restaurant that takes the time to prepare each meal fresh, slow but not too slow with our waitress (who happened to be one of the owners) always checking on us and asking what we thought of everything. Their strong Italian accents were a surprise and reinforced the authentic feeling of the restaurant overall. More so, when the other owner came out when we were done and took the time to talk with us about the meal and how we felt about it. Rather than get into particulars about our meal, just look at the photos and go try this place for yourself. You will not be disappointed! read more

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Hidden gem providing excellent Italian food. The restaurant is newly remodeled. Husband and wife working very hard providing first class service. Highly recommend you give them a try read more

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This out of the way restaurant is worth visiting. The food is fantastic, the service is excellent and the atmosphere is pleasant. read more

Napoli’s - Canola and German Chocolate Cake - Italian Near Me - Richland, Washington

Normally im over the top about this restaurant... not so much over their lasagna.. more like lasagna soup! Tasted fine but very few pasta noodles in it and was very soupy/saucy. The pic is of lasagna in a to go container up side down! I wanted to know if there was pasta in it. Looks like fettuccine noodles! Lol read more

Napoli’s - This is the lasagna in a to go container upside down.. looks like fettuccine noodles .. maybe they ran out of lasagna noodles.. - Italian Near Me - Richland, Washington

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Great Valentine's Day dinner for our first time here. The service and chef did a great job on a very busy night! We really enjoyed our meals starting with the garlic bread appetizer, which was fantastic. My chicken parmigiana was right at the top of the best I have ever had. So tasty. My wife enjoyed her chicken fettuccine as well. Kind, family owned business that impressed us very much. We highly recommend and plan to return. read more

Napoli's is a delious treat. The garlic knots were freshly baked, and complemented our dishes. Thank you to the hard working and skilled chefs and waitstaff. It really is close to town and nice family spot. read more

Took my wife for our anniversary. We were seated and then sat and waited for probably 10 minutes until offered a drink. Waited again for another 10 to get the drinks. Had to ask for water and bread which took more time. When we were ready to order we had to wait again. By now were about 30 minutes into waiting. After we ordered it took a wile to get our food which was acceptable but not as I expected. I asked my wife to pass the salt and pepper. Salt was half full and pepper was empty, Really? They weren't too many people for a Friday night but service was really slow. I wrote them once before but no answer like most restaurants. I went once before and the food and service ok. But what a disappointment this time. Also they were out of steak and out of salmon and it was only 5pm. Sorry to say there is really no need to go back or recommend them. read more

Service is great it's a little ways out from Richland worth the drive. Authentic Italian Food. Server made some great recommendations. read more

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The service was great and the food was excellent and delicious. The ambiance was very family and relaxed.

Place is never opened. We've been there twice in the last 6 weeks. On line shows it's open but we get there and it's closed. no way to do business when you're not opened when you should be. No bueno! Ciao Nápplis! read more

We LOVED the Italian homemade food at this new restaurant! So delicious! Never in my life have i tasted food so wonderful- perfectly flavored! The dinner rolls smelled heavenly and homemade before we even got our dinner! I got Minestrone Soup! Unbelievably awesome flavor! My husband got Lasagna- loved it! We will definitely be back and soon! read more

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Absolutely delicious! Reasonably priced, fast-efficient service and the nicest couple. Truly a local gem.

The quality of the food was exceptional! The red marinara sauce was homemade, and probably the best we've ever had! I had the big ziti and hubby had the Sicilian marsala, and everything was cooked perfectly, and tasted wonderful! It was quiet and relaxed, but they were attentive to our needs, and we will definitely be going back. read more

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The food was mediocre. How can you mess up fettuccine Alfredo? The sauce was awful, the pasta not so fresh. I don't normally get an upset stomach from my food. I was burping whatever the spice was in the sauce for hours. read more

Food was amazing!! Would highly recommend if you're looking for authentic Italian dishes!!

Great food and service. Fresh made pasta and the garlic knots are the best.Definitely worth the drive.

The best Italian restaurant in town by far! Amazing food! The food is dancing on your pallet! Delicious flavors and a great menu. The owners are amazing! Relocating from Italy themselves bringing the taste of Italy right here to Richland! The most exquisite cuisine in town! The plating is fabulous and it's a family friendly environment. I definitely recommend a date night or a night out with family! You can't go wrong with the new hidden gem in tri-cities read more

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Not beiing sure the first four reviews with a 5 rating were from the family or friends, we took a chance. It was worth it. They started us with fresh rolls and a butter, garlic, and Italian Spices dipping sauce. So good I wanted drink it. The Caesar Salad was gargantuan and it was good thing we were splitting it. I wanted anchovies which they didn't have but I still enjoyed it. The DW had the Chicken Sciliciana which was more than she could eat. The chicken was done perfectly and the lemon sauce was spot on. I went with clams and linguine in white sauce (of course!). Another large serving which I powered through to the last drop. I enjoyed the wine sauce but I thought more garlic (you can never have too much garlic) was needed. I added a spoonfull of the bread dipping and it was perfect! They have only been open for three weeks or so and (I think) took over an existing space. It is located in what I think is an industrial area which makes me worry about their survival. However an adjacent table told me there are over 8,000 employees there at the Pacific Northwest Laboratory along with a large residential housing area south of it. The only downside of our visit was their bad luck. It was 100 degrees outside and their AC went kaput (only the fan worked). Fortunately the inside temp was tollerable. The other issues was their oven was acting up (it kept shutting off) so they were unable to cook any of their baked items. We hadn't planned on a baked dish so it was not a problem except they didn't have any more of their fresh rolls :-( It isn't their fault stuff failed and so I couldn't rationalize penalizing their rating. We don't get here often. If we do, we will eat here again! read more

Great Italian food. Service was good and the restaurant was clean and welcoming. When I'm in town I'll definitely be back.

The restaurant itself is absolutely beautiful inside The food...more than impressive. The Focaccia appetizer was mouthwatering I had the Linguine and Red Clams, so good I can't wait to go back. The tiramisu dessert was also top notch. Service was attentive and quick. read more

Nice restaurant and setting for lunch or dinner. Food was very good, we had 10 people and everyone loved the food. Very fresh and homemade tasting. Bread with olive oil was authentic too. We also got the Chianti wine with dinner, which was really good with the food! We like supporting family restaurants, and owners were very nice! I highly recommend it for dinner, but they're still a bit new so you'll need to be patient with alcoholic beverage choices and service until they're more established. Food was served on time and together, but keep in mind checkout is up front, don't wait for the bill. P.S. deserts are good too! read more

Always looking for somewhere new. We ordered calamari with a marinara dipping sauce and spinach dip. The calamari was well cooked and not chewy. The marinara was good. The spinach "dip" was more like a soup. It had good flavor though. For dinner we ordered the pasta combo and shrimp scampi with fettuccine. Again the marinara was good on the pasta. The combo has lasagna, ziti, manicotti and tortellini. The pasta combo was good, but the scampi had a very strong citrus flavor. Also served with your meal is homemade rolls with a garlic sauce. DELICIOUS! For dessert we had German chocolate cake. They have beer and wine, no spirits yet. We were seated promptly and drinks were ordered. The owner was very polite and pleasant to talk with. read more

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Food was amazing and service was friendly! Definitely recommend for a date night! Or even just for anyone who is craving good Italian food!

I had the manicotti, it was so good!! I am so glad the restaurant is starting to get busy/

My family have eaten at Napoli's twice now . it is awesome food and great service . I would highly recommend you take the drive and enjoy the food ! They deserve to have their restaurant become successful . The TrI City area needs good restaurants and Napoli's fits that description . read more