Excellent food and service. Austrian fine dining in a relaxed atmosphere, located in the Grand…read moreHotel Europa.

STAY AWAY!! ~ We stayed here around Christmas and communicated with the concierge frequently prior…read moreto our arrival. We were advised that Christmas Eve is the big celebration so reservations were recommended. She booked us in the hotel restaurant but left out crucial information ~ there would be a special menu and a special price, 120 Euros w/alcohol and 95 w/o. Even after I questioned the menu on the web site (not the special menu) she never mentioned those two important facts. These prices are well above the local pricing. Goldener Adler was offering dinner at 54.50 w/o alcohol. The first we learned of this was Christmas Eve at 7pm. There was one option for an entrée and 5/6 of our party did not eat the option. Additionally they had to sub out another course for 5/6 as well. Service was beyond horrible. We were left in a room without wine or water refills and no server. By 9:30 the entrée had not been served. My daughter fell asleep before the entrée was served and 2 of 5 tables got up and left. We have communicated with the hotel/restaurant requesting a credit and they were simply dismissive ~ we have your cc# and for the other tables who left, and we are working on our service issue. Are you kidding? You work on service after charging those prices? If we had been informed of the price and menu, we would NEVER have chosen this option. We paid $700 for food we didn't like and service that was deplorable. They offered us a voucher in Italy ~ insulting!!