After finding a great rental on Craigslist, we found that the landlord was out of state and used…read moreNorthstone Real Estate to oversee the financials (rent) and maintenance of the house. Without mentioning names, the gentleman the oversaw our lease was at first helpful and attentive to our needs. Later though, all went down hill. Slow in calling back about maintenance, seemed annoyed with our questions we had about everything and anything about the house and was overall very unhelpful. I'll state again, we dealt with Northstone via a rental, so I have no review to give on their real estate sales. In the end, I'll be avoiding any rental houses that have Northstone overseeing the lease.

To Brian and all the Northstone Team…read more I just want to say Thank You and Great Job! They did a fabulous job both selling our old place and helping us buy our new home. They helped us with staging our old house and working through the right things to do that made a difference and not wasting time on distractions. Thanks largely to their efforts and good market timing we had multiple offers in the first couple of weeks and all over the asking price! They also helped us with the tedious shopping for a new home and checking out the various areas and giving us excellent counsel. I would use them again and highly recommend their services. Thanks Brian and team!

Zero star is more like it! But one star is the default that I have to reluctantly settle for…read more Definitely a terrible experience! Lack of Real estate knowledge, inefficient, ineffective negotiation abilities. We have purchased and sold multiple homes in various states. All of my experiences with past Realtors has been remarkable. We had Deby Rourke call another agent about a home we were interested in purchasing, she remarked "I hope this agent is not intimidating." During our purchasing process Deby continued to argue for the Seller, unable to negotiate anything for her Buyers, stating that she "did not know what else to do." Until we, the Buyers informed her to "write up an addendum." Deby Rourke continued to be very frustrating to communicate with during our entire purchasing experience.

We just bought our first home in Redmond with Deby's help. She was amazing all the way throughout…read moreand patiently guided and educated us on the whole process. We believe it was her meticulous communication and expert negotiation skills that made us competitive among other offers and also saved us many thousands of dollars. I would highly recommend her.

Sarah was extremely helpful in our house search. We began our hunt feeling uncertain if there was…read moreeven anything out there in our price range that we would want. In fact, we weren't even sure of our price range or IF we could afford a home. Sarah paired us up with brokers who ran numbers for us and walked us through the process and answered all the questions we had. She sent us all sorts of leads, encouraged us to look in neighborhoods we wouldn't have initially considered, provided us with insights into the process, gave suggestions in terms of negotiations which she was extremely knowledgeable. Even when we found the house we wanted, she insisted on looking at other houses in the area, to ensure that the house was priced right for the area/market, and to make sure we had ALL the knowledge we needed in order to feel comforable in making an offer. She helped us negotiate our offer, talked us through possibilities, was INCREDIBLY responsive, and made the house buying process fun. She was honest and I always felt confident that she had me and my husband's best interest at heart. I started the process curious about buying a house and not even sure if i was ready - I finished finding me and my husband's DREAM home which we are so thrilled to be in. Sarah goes the extra mile - she priced out appliances when we were looking at a house that needed a new kitchen, helped by mapping up a kitchen through IKEA's online create-a-kitchen, and offered to go wtih me to price out the new kitchen, as well as visited places to help us pick out flooring and understand what the overall additional costs would be. We didn't even end up going for that house that needed all the work, but the fact is, Sarah was there every step of the way, always one step ahead of things, and just a fantastic asset. Sarah was more than a real estate agent - she turned into a friend who I would recommend to EVERYONE i know. A friend of mine recommended me to her and i'm SO glad she did. In fact, i recommended her to a good friend of mine who was not having any luck in her house hunt and not satisfied with her real estate agent. Within 2 months, Sarah had found my friend THEIR dream house. Sarah is a tireless advocate for her clients. I couldn't be happier with the service Sarah provided.

I met Sarah in the fall of 2009 through a friend of mine whom Sarah worked with. She came highly…read morerecommended and I learned quickly why. On top of Sarah's extremely professional demeanor, she has the most fun, sunny, and friendly disposition of anyone I have ever met. She truly enjoys and loves her job and her clients. We clicked immediately and forged what I know will be a lifelong friendship. In the first couple of weeks of knowing Sarah, she made sure I knew that she would never let me buy a place that I did not love. This put me at ease, because I am not a fan of the "used-car selling" approach. I wanted someone to be just as sure of my purchase as I was, and Sarah fit the bill perfectly. That said, Sarah patiently looked at condos with me for over TWO years. She never once pressured me and she would not let me settle for something that I did not love. Once I found "the one", Sarah made sure it happened. And that day was no ordinary day - it was Thanksgiving Day 2011. Not only did she take me out to look at condos, she and I drove from Kirkland to her office in Renton to draw up the offer. This wonderful realtor spent a good portion of her holiday with me making sure that I could get my offer in and get the house I had always dreamed of. If that doesn't attest to the love she has for her job and clients, I don't know what would. Sarah is the only person I will refer to anyone who is looking for a realtor. I can't say enough nice things about her and her work ethic. She will be my one and only realtor for any home sale/purchase I go through for as long as she is in the real estate business!!!

We found Gina to be an exceptional real estate agent and person. Her market knowledge is…read moreimpressive, and she's incredibly professional and experienced at understanding her clients' needs. Gina responds promptly and communicates transparently. Her dedication was evident throughout the entire process. Unlike many agents who ghost clients after the transaction, Gina stayed engaged with us. She even offered advice on renovations we wanted to make before moving in, including contractor recommendations. We highly recommend Gina for both buying and selling your properties.

Gina is an awesome realtor; she is the best! She took her time to know our house well and…read morerecommended a few remodeling ideas which made a huge difference when we sold the house. She kept open houses every weekend, decorating the house with fresh flowers each time. Even though the house market was slowing down, we got a great offer in a timely manner, and she was instrumental in negotiating the best terms for us. She excelled from start to finish; we highly recommend her.

When you think of a real estate agent/broker there are a few things you want to make sure they have…read morein their arsenal. Deep knowledge of the market, impeccable negotiating skills and someone who has a genuine interest on your behalf. Julie Hall embodies of all these qualities and so much more. Some years ago she helped us buy in Seattle, during Covid times and crazy competitive market- she made that happen! And recently she helped us sell our home for our move to the east coast. She made this happen in record time and even getting over asking. Not only did she manage the sell of our home, she even helped with the negotiations of our east coast home- she is that amazing. Allowing us the mental space to concentrate on our move and leave our Seattle home in her hands was the easiest and best decision we made. I cannot recommend her enough. She works with a very talented team- from financing to staging. She has no problem rolling up her sleeves and making things happen. I keep telling her that wherever she does, she sprinkles Julie dust and it's 100% true. Her touch is magic- let her make your home dreams come true.

I do not recommend Julie as a buyer's agent for first time home buyers, those unable to view a…read moreproperty in person, or are new to the region and climate. her best quality was assertiveness and speed to view homes and get realtor info during a market where home showings sold out before interested buyers could get in to see in person. Ultimately for our needs, the decision to work with Julie was a disaster and cost us time, emotional anguish and a lot of money. A lot. Given how anyone we tell our story to including other realtors says, "well you're not using her again! Right?" I feel it's time to share our experience. We worked with Julie for many months 2020/2021 to buy (then quickly sell at a loss) our first home. This was at the tail end of covid while travel was restricted and discouraged and vaccines were just coming online. I toured some places with her in person during visits from out of state but also virtually thinking I was saving a long drive and being responsible because Julie understood our needs. She didn't provide video tours with me but instead would describe things or send video clips. In contrast her assistant Allison gave great video tours and clearer feedback on homes. I should have explicitly asked for video tours. But I shouldn't have had to ask. I was shopping in the luxury market and even Redfin was doing them. Reflecting back, I think because Julie was remodeling her own home and enjoyed that process she was dismissive about the difficulty and costs involved in buying a home that had problems. We were willing to do some remodeling on outdated finishes or floor plans and could afford unforeseen costs so it felt okay to take some risks. But we wanted a move-in ready, watertight home without moisture damage. I explained how I'd lived in a moldy place and was sensitive. It turned out that regardless of our ability to afford correcting what turned out to be bad DIY, deferred maintenance, and poor construction, We learned that we didn't want to. our new home required 80% of exterior replaced as well as the alleged "2 year old roof with warranty" because it was void since no flashing replaced. Julie did communicate that interior finishes and quality were not great like the flooring which we intended to replace or the paint which we also would expect to change. She said she spent over five hours on the property. I incorrectly assumed that meant she had been using that time to inspect it as a realtor would to help me make an informed decision. I was incorrect. Even simply saying that she thought I should visit in person given the condition would have been helpful. If she had only opened the strange wet bar sink cabinet and described the (to be polite) DIY shenanigans or sent a photo, we may have passed entirely. It was one of many red flags. Problems were visible in person. Certainly if she had mentioned the mildew smell evident upon opening the front door, we would also have paused and likely avoided a lot of heartache. Certainly not have overpaid by as much. Ultimately, the home was borderline tear down for us after consulting many professionals, bids, and hiring an architect. for a time we thought we might choose to make lemonade out of lemons and end up with something really stunning. However the scale of project was not what we thought we were buying, even if we repaired the bare minimum. Julie regularly dismissed mold and mildew smells saying that a home just needed new carpet and paint or to "air out"; was dismissive of my concerns of the risk to buy and cost to repair and replace stucco and Dryvit siding on homes we looked at; on more than 1 occasion encouraged us to bid at or over asking on homes that had a record of difficulty selling and price reductions. One sold for about 120k under asking (after a huge price reduction already). She failed to obtain accurate parking rights information on a home that we passed up because we had incorrect information. If you expect your realtor ON YOUR BEHALF to walk completely around the exterior of a home you are not viewing in person and note for example obvious eye-level damage to Dryvit on a 1990's home (golf ball sized white styrofoam exposed) after telling you the house was traditional stucco. as well as obviously decayed original wood windowsills exposed to the Bay, broken seals, and a moldy smell upon opening the front door of a home that had a checkered sales past - find a different realtor. I could go on. This is certainly one review I wish I didn't have the occasion to write.

My wife and I recently employed Michele Schuler to represent us in the sale of our home on Mercer…read moreIsland, Washington. That was a very good decision. Ms. Schuler is very experienced in general and specifically regarding sales on Mercer Island. Ours was an older home with a lot of postponed maintenance and evidence of occupation by four children and a dog. By local standards it was pretty shabby. Complying with all of Michele's advice, we sold the house for 17% more than the asking price which was based on multiple other estimates of fair market value including a recent unrelated appraisal. Michele made very specific recommendations for improvement of the property prior to sale, which proved highly cost effective, and did not include any expensive remodeling. We were most impressed by the cadre of people upon whom she called to get the property ready for sale, including a personal assistant, a design specialist, broadly capable handymen, painters, cleaners, window washers, drone equipped photographers, yard men, and others. It appeared that the volume of work supports all of them sufficiently that they respond promptly to any of her requests, and they definitly respect her. When one potential buyer was concerned about a crack in the foundation, she had it fixed before the sun set. We could hardly believe how good the house looked when it was ready to show. All these services seemed reasonably priced, and the cost of them plus the capital gains tax we will be paying (for a property acquired in 1985) will easily be covered by that 17%! Furthermore, dealing with her is a pleasure. She is a fine communicator and very responsive. Our experience with Michele was great!

Michele did an excellent job listing our home this past summer during the pandemic. She took all…read morethe stress out of the listing and handled everything with grace and speed. Unlike many agents, she was there for each showing to be sure buyers did not miss any important details about our home. Her marketing materials were superb. We had multiple offers and she was able to negotiate our staying in our home for an additional six months after closing which was included in the buyer's purchase price. She was very easy to work with and I would not hesitate to use her again. She will put every ounce of energy into your listing!

I'm a mortgage professional that has had the pleasure (or pain) of working with many real estate…read moreagents and I can honestly say the transactions I have had with Deborah have been seamless and wonderful. Her communication is second to none, she is on the ball and it allows her to anticipate the clients needs; ultimately leading to a fantastic outcome for all parties involved. I cannot say enough great things about how Deborah conducts her business, I wish everyone I worked with was at the top of their game, like Deborah!

Deborah has been a buyers agent for me, and after my mother's passing, the agent that sold her…read morehome. In my experiences working with Deborah, she consistently showed exceptional work ethic and experience , knowledge and resourcefulness. She is positive and smart and most of all compassionate and caring. I have had friends that say the very same thing in their experience having her sell their place. My family and I are forever grateful to her and highly recommend her to everyone I know!

Working with Amy Thompson to buy our first home in Maple Valley was one of the best decisions we…read moremade. As complete novices, we were overwhelmed at first, but Amy guided us through every step with confidence, clarity, and an infectious positive attitude that made the entire experience feel manageable -- even enjoyable. Amy is the kind of realtor who truly fights for her clients. She moved fast, stayed competitive, and helped us secure our home before it went into what would have been a stressful bidding war over the weekend. Her deep connections with trusted industry experts -- from inspectors to movers and contractors -- made a huge difference. Everyone she recommended delivered high‑quality work, which gave us tremendous peace of mind. We were in our third trimester of pregnancy during this process, and Amy took that into thoughtful consideration from day one. She streamlined everything she could, kept our stress levels low, and was incredibly patient with our endless first‑time‑homeowner questions. She remained calm, professional, and reassuring even when our due date felt like it was approaching at light speed. Her attention to detail is exceptional. Amy combed through mountains of contract paperwork and caught several items that needed to be reevaluated in our favor -- things we never would have spotted ourselves. She was always available, always responsive, and always willing to explain anything we didn't understand. Even after closing, Amy continued to go above and beyond by connecting us with reliable professionals to help us get our home move‑in ready. Her knowledge of the area, her drive, and her genuine care for her clients set her apart in every way. We will absolutely work with Amy again in the future. She is considerate, professional, positive, and fiercely dedicated. We couldn't imagine trusting anyone else with the challenge of buying or selling a home. If you're looking for a realtor who will advocate for you, guide you, and make the process feel effortless, Amy Thompson is the one.

Amy is very responsive and patient with helping us purchase our first home. She always tried to…read morefind the time to get back to us whenever she is free. If you need a responsible and professional agent, call Amy.