I've not gone to this salon several times and I have zero complaints. When you walk in Kim knows…read moreyour name and greets you so pleasantly which is so great. Timmy usually does my nails and he does a fantastic job. I've never not been pleased with the work he's done. I even have had bad experiences other places when getting my acrylics taken off and I just got my tips taken off this past time and was expecting it to hurt as badly as the first time- dead wrong. I barely noticed he was removing the tips! The only thing i will note is that there sometimes can be kind of a long wait so if you're in a rush it's best to make an appointment which is normal for any nail salon. Kim and Timmy are the absolute best and you couldn't convince me to go absolutely anywhere else!

I don't normally leave negative reviews, but this experience was upsetting enough that I feel other…read morecustomers should know what happened. I will never be returning to this salon after the way I was treated. I booked my appointment online for 1:30 PM four days in advance because I specifically wanted to see Nicky. The salon's website listed her as a nail artist who specializes in nail designs, so I waited for her next available appointment on Monday instead of booking with someone else. The morning of my appointment, around 9:00 AM, the salon called and told me my appointment was at 10:00 AM instead. That wasn't what I had booked. I explained I couldn't come that early, and they asked if I could come at 11:00 AM instead. Although it was inconvenient, I agreed. When I arrived, I checked in and was asked whether I was getting nail art. I said yes. I was seated near the front entrance, waited about 10 minutes, and another technician removed my Gel-X nails before Nicky came over. I showed her a very simple design: a French manicure with a flower on each ring finger. While she was working, she asked if the French line looked okay. At that point it did, but once more of the nails were finished, I realized the French tip was much thinner than I wanted. I politely asked if she could make the white line a little thicker. Instead of simply adjusting it, she became frustrated, repeatedly questioned what I meant, and then raised her voice at me, saying, "Why didn't you say that before? I have other customers! Why didn't you say that when I asked you, huh?" in an aggressive tone. This completely caught me off guard because I WAS her customer. I never raised my voice or spoke disrespectfully. I simply asked for a minor adjustment, which is a normal part of a nail service. I've been getting my nails done for over 14 years, and I have never had a technician react this way to such a reasonable request. I was so embarrassed that I told her to just finish the French manicure and that I would come back another day for the flower design. The truth is, I only said that because I wanted to leave as quickly as possible after being spoken to that way. Had I felt comfortable, I would have preferred to have everything removed and left. When I went to pay, the receptionist asked if I was paying with cash or card. I said cash, and she told me my total was $125. When I asked for the breakdown, she said it was $85 for the nails, $25 for the nail design, and $15 for repainting. This made no sense because I never received the flower design, and there was no repainting beyond the correction I had requested. I paid because I was in a rush, but I asked to speak with a manager. Nicky told me she was the manager. Whether or not that was the case, I should only have been charged for the services I actually received which is what I told her. Being charged for nail art that was never completed and an additional repaint fee after requesting a minor correction was unprofessional. The entire appointment lasted just over an hour. Throughout the service, I felt rushed rather than cared for. I've been getting my nails done for years, and I've never been treated this way. A small adjustment should never result in a customer being yelled at or made to feel like they are inconveniencing the technician. From the moment I walked in, I felt unwelcome and judged. I left feeling like I wasn't treated with the same care, patience, and respect that every paying customer deserves. Based on how I was treated from the very beginning, I was left feeling that discrimination may have influenced the way I was treated, and that made the experience even more upsetting. I rarely write reviews like this, but I was genuinely shocked by the lack of professionalism and customer service. I won't be returning, and I cannot recommend this salon. I hope ownership takes these concerns seriously because no customer should leave a nail appointment feeling rushed, overcharged, or disrespected.

BEST EXPERIENCE EVER!!!…read more Went to Braintree for my hair appointment, ended up being over an hour early and discovered TL as they were 5 mins away. Called and they got me in right as I got there. No wait for a walk in??? Amazing. 1. The salon was SUPER clean!!! Most chic salon I've seen in decades. The stations were well kept and the set up was beyond comfortable. 2. When I went to sit the young lady that checked me in, walked me over to the station and actually pulled the chair out for me and made sure someone knew I was waiting right away. 3. The person that did my nails; let's talk about METICULOUS!!! Super attentive and made sure her work was neat and beyond what I was expecting. 4. I ended up needing to leave due to cutting it close to my hair appointment. The person doing my nails finished up to the point where I only needed to be painted. Offered to have me come back and even made an appointment for me to do a pedicure when I returned as well. 5. PLEASE TAKE CASH!!!! I felt so bad that I didn't know they only accepted cash tips or cash transfer apps - which I don't use sadly. The service you'll receive is worth the tip. Definitely on my list to visit on my trips to Mass!! Thank you TL for an amazing very unexpected experience! Services Acrylic nails, Pedicure Seasonal theme Spring Cleanliness 100% Stylist Vy did my pedicure and I did not get the name of the young lady that did my nails sadly

10/0 at TL nails. Lynn is an incredible nail tech and this spa is gorgeous. Everything is…read moreincredibly clean it's so impressive. The pedicure chair was so comfortable and I loved the massager. The pedicures are better than any other one I've had honestly. Great staff. Super friendly. Very much would Recommend this place to anyone if you want perfect nails.

Had my first pedicure there last week. Great experience. Will be returning…read more Chau is wonderful.

Amazing!! Clean & professional. Chau does a great job!! So genuine & sweet! Treated me & my…read moredaughter with such kindness! I Highly recommend booking with her!

Glamour Nails is great! I've been referring all my friends…read more Annie and Tony have great customer service. I never have any complaints about the quality of my nails or the way I'm treated. The salon is clean and they have every color polish/dip you can think of. All the stars! Highly recommend!

I have to say one if the best Pedi I ever had. The place was clean and welcoming Tony and Anne are…read moreso friendly. I would absolutely recommend for your next nail appointment

I love this place! I never loved my nails so much.They know what the current nail/ style.Kim is…read moreamazing! And I will be a forever client!

I wanted to love this place I called and made an appointment…read morewhen I got there I picked a color Then Cindy's husband came in all rude and speaking fast in Vietnamese to Kim He wrapped my nails I sat a few minutes and then he removed the gel polish. Then he sat me at Kim's table. Kim started on my nails, and then another client came in which I don't believe had an appointment and then she had to call him back to come and do my nails. He did the worst job ever I had to soak my nails today, and take everything off because they were chipping

Always great service with beautiful results! Ivy, the manager is wonderfully talented as are the…read morerest of the technicians.

Love "Polished to perfection TWO" on 305 Bedford St Whitman Ma. So much that I had a mani pedi…read moreparty for my friends around thanksgiving one year. Everyone was happy for their pampering and would recommend any of the nail techs there. There are 2 Polished to perfection salons and I booked and went to The one close to the McDonalds on Bedford st.

Pro Nails is an excellent nail shop,! Great service and…read moreperfect nails. Very friendly, professional, and always happy with manicure & pedicure. Highly recommend

Excellent service as always! Spa pedicures are pure indulgence! Friendly professional staff!read more

Still coming to NE for the quiet spa feeling, the attentive service and the EXTREMELY reasonable…read moreprices. Walk-ins always being welcome, I took a chance this morning and had a perfect quick mani with a very welcomed arm & hand massage from Ava. Bliss. I particularly like the polish selection- OPI gels, powder dips, CND lacquer, and my fave - Dazzle Dry. All of the gel coverage with none of the nail damage- they have a full selection of colors. This is a hidden gem of a family-run nail salon, right on 3A by Mary Lou's. Go, you'll love it!

I was feeling very sad after the devastating loss from the presidential election, so today I…read moredecided to pamper myself by doing my nails. I decided to try a new place, the best decision I have ever made. The place was very clean, with low tasteful music in the background, beautiful aroma from a nearby machine and a comfortable massage chair. I relaxed right into it's comfort. The pedicure and manicure were superbly done, as well as the lengthy accompanying massages. They were to die for!! They were just what I needed. I would like to thank both Laura and Eva for their excellent services. They're the best I have ever had. This is saying a lot, as I frequently have my nails done.