Ever since tom and vivi left I've had nothing but issues coming here. The lady did nothing of what…read moreI asked because it wasnt what she wanted to do. and tried to make me pay twice After already paying $70 for a fill of something I didn't even want. I'm in tears In the parking lot because the girl was so rude. I'll never come back here.

Great service! I have set up monthly appointments bc my first three appointments were so greatread more

Lovely Nails is the best. Tina and Daniel know exactly what like. They are like artists.read more

Amazing job and exactly what I wanted!! Clean, professional and good vibe!! Daniel and Tina are…read morewonderful!!

Love this salon. It starts as you enter the salon and are greeted by Tori. Beautifully decorated,…read morespacious and lots of light. Amber does great facials and is so personable. Jaydee does a fantastic job on my hair. Highly recommend.

Once again this place is awful after trying again. Why I did I'll never know. My pedicure snags…read moreon the bedsheets and the worker twice now turns the page of the pricing book to try and get you to get the more expensive pedicure . What an unprofessional joke. Also my expensive dip nails look like chiclets I'll insert a picture. The guy shaved down I'm pretty sure my whole nail bed I could feel the heat. NEVER AGAIN.

I know lots of ladies who get their nails done here and I have also, a few times in the past. I…read moretried a new kind of nail that they recommended (gel-x with cats eye and a flower design.) I absolutely LoVthem!!!!! I will be coming back there.

Jaci Gunville was SUPPOSED to do my hair. Not the best professionalism. Beginning of March I…read morescheduled an appointment in April with Jaci at 10am. Backstory; I live 2 hours away from GF. There was an advisory for snow to begin falling in the afternoon and all through the next day. I'm in my last trimester of pregnancy as well, so I was skeptic on driving there in the first place but this apt was for my baby shower! Jaci sent me a reminder text regarding the apt the night before. I confirmed. As I'm approaching GF, I received a text from Jaci stating she feels unwell half an hour before the apt and wanting to reschedule to the next day.. I told her that's unfortunate as I could understand her situation. But with it being so last minute and her confirming the apt was a go the night before.. cmon. I tried requesting a later time in the day until she feels better, I was willing to do some shopping and visit a friend while she gathered herself. But she seemed adamant on staying home to rest. As I can understand feeling sick unexpectedly and how it can cause inconveniences, the appointment was scheduled a month out. And was also spoken about the day prior. Maybe it's just the hormones but definitely experienced my first pregnancy rage moment (:

Jaclyn Gunville was my hair stylist. She gave me the worst customer service. My appointment day I…read morebrought in a picture of the color I was looking for. I have blond hair and wanted low lights so when she finished she told me that the color I was looking for didn't turn out that way. I'm not a complainer so I accepted the color but them 2 weeks after I noticed how fast the color was washing out after spending 165.00 cash I called her to go and show her. Jaclyns response was well you should have called me right away and if you want it redone I can redo it for 1/2 price. No Thank you. Then I called the Studio and they told me they are not responsible. I Asked for owner to call me and no one called. I will never go back Studio South has lost my business.

I'm feeling very indifferent right now about this place…read more We went here on a whim since others were booked. For a nail salon, They rejected almost everything we asked for, saying "We don't do that!" Please let me state that we are VERY low maintenanced. My daughters and I have been to several nail salons and get serviced regularly on our manis and pedis. We aren't the demanding type. I asked her to paint a flower on my big toe the same color as my smaller toes. The picture below shows what she did. It was orange not pink. My daughter, who never gets upset or fusses about anything, was livid after we left. And that says a lot!!! Conversation with one of the guy technicians was awesome. He was a very pleasant and awesome to talk to. One other women that finished our pedis was fine. The one lady that did our nail art acted like we killed her dog.......

Good service and great color options! I went to the place with the best ratings on Yelp first but…read morethey were kind of unfriendly and didn't have any openings for a few hours. I noticed there was this place just a few driveways over and decided I'd have to go in and make the judgment call from there. Well I'll be! This place is completely underrated! They offered me and the others inside a soda or a water while we were having our services done. When I arrived there were two customers being worked on and the male technician was happy to answer all of my questions about the various services. I was excited to see all of the great color palettes they had available! I didn't know much about the dip polish so he explained it to me and I decided to finally go for it. He let me know it would be a few minutes wait if that was okay. Within ten minutes another nail technician came over and set to work removing my old shellac gels (one nail had broken so it was time to get them redone!) Once that process was complete she set to work on my dips. I was so fascinated by the process and by how the nails looked afterward. I absolutely love them!

If you care nothing about customer service, then this is the place for you…read more My preferred nail technician takes frequent absences. Notification and communication non existent when this occurs . When I show up I'm assigned someone totally new and inexperienced.Ownership is awkward and not professional in her communications. There is very little competition which enables them to care little if they maintain relationships with their clients. Salon is not clean and services take 2 hours for a mani pedi because the same technician has to do both services. If they were located in almost any other community that has the slightest bit of competition, they would never make it.

I have been going here since I moved to Grand Forks (about four years now) and have never had a bad…read moreexperience! They have always had the best service out of all nail salons I have gone to here in town and the couple who owns and works the store is fantastic!

We had an appt at another nail salon and we ran late and they wouldn't take us for another hour so…read morewe called Angel and they were able to take us at 515. Just walking in this salon compared to the other was so much better. Huge open space with 16 chairs and middle manicure stations. The chairs are so comfortable and have multiple settings so you can get a nice massage while sitting and getting your toes done. Me and my 2 girlfriends picked the spa pedicure for $30 and although I thought it was a bit pricey it did come with cutting and shaping nails, trimming cuticle, callous removal, sea salt rub and massage and warm towel wrap. They did a great job taking care of our feet and the polish job came out awesome as well. We will have to come back to get our nails done tomorrow while we are still visiting. Much better customer service than the other salon and we are glad we ventured over here.

My Daughter and I went here for pedicures a few years back and we were not happy with services we…read morereceived. We decided to try again and it was just as bad as before. We had to wait and were barely acknowledged. When we finally got in chairs there was no discussions about our services or anything. They did not show us any books or ask any questions. They did not talk to us but to each other and went very fast. NOT FUN OR RELAXING! We were both disappointed! I left with a piece of skin scraped off my heal. We deserved better for what they charge! VERY DISAPPOINTED!

I've been a loyal customer at Elite Nails since June 2024, visiting every six weeks for mani-pedis…read more Initially, I was happy with my choice--the pedicures were relaxing, and the manicures were decent, though cuticle care could use improvement. Unfortunately, my recent experience on 12/28 has completely soured my opinion of this salon. Despite calling ahead for a 1:45 PM appointment, I wasn't seated until 2:00, and no one started my nails until 2:20. While I understand delays can happen, the lack of transparency was frustrating, especially since the male nail tech (chair #3) disappeared for a significant amount of time. I asked for a soft milky white color (similar to OPI's Funny Bunny) and showed a picture of a simple French design with a soft white base and white tips. Instead of working to accommodate my request, the staff turned my choice into an ordeal. There was constant chatter in their native language, paired with giggles and obvious side glances that made it clear I was being gossiped about. They seemed confused by "milky white" and instead of trying to clarify, the entire situation felt unnecessarily tense. When the male tech finally started, it went downhill fast. He used white dip powder but failed to remove the previous dip layer fully, leaving streaks and uneven patches. Then, he used a *metal* tip on the Dremel to smooth and buff the dip--a completely inappropriate tool for the job. Not only did it leave harsh streaks, but it burned my thumb cuticle so badly that it bled. I've been getting my nails done for 15+ years, and I've never experienced pain like that. The tech tried to cover the poor dip application with shellac, but it only emphasized the streaks and bare patches. My nails looked like a complete mess. By 3:00 PM, I'd had enough and asked to stop the service. The tech did not speak English, so the owners got involved. I calmly explained the issue was about *quality*--not the color--but instead of taking accountability, the owners kept pushing more "fixes." The male owner, though polite, suggested applying a full-coverage white polish to mask the issues. Desperate for something halfway decent, I agreed. The female owner took over, but her attitude was anything but professional. She was dismissive, rude, and pushy, insisting on filing my nails further even though I'd already been burned by the Dremel. When curing the polish, she forcibly shoved my hand into the light, causing the wet polish to smudge against the edges. It felt deliberate, as though she wanted to make sure I left even more dissatisfied. Despite everything, I wasn't charged for the service, but the final product still wasn't worth the time, stress, and pain I endured. On top of that, I didn't even leave with the result I was expecting and will now have to visit another salon to have the work redone properly. As you can see from the attached photos, the final result was sloppy, streaky, and an absolute disappointment. This isn't the first time Elite Nails has been pushy about their services. From the beginning, they've insisted on combining dip and shellac (claiming it's better for the nails) while cutting corners like skipping acetone removal and using the wrong tools. They push unwanted services and still expect top dollar and a tip, regardless of the quality of work. If you do visit, I recommend the tech in chair #8 (from Atlanta), who is friendly, speaks English, and does excellent work. But overall, this salon's lack of respect for their customers and inability to deliver quality service has made it clear I'll never return. Proceed with caution.

THIS WAS SUCH A LUXURIOUS EXPERIENCE I felt so pampered and the general splendor of the ambience…read morewas such a treat. This is truly a gem in GF! It does not feel like you're in the Midwest getting a mani and pedi. Hand on a Bible this is the best nail place I have been to and I almost exclusively get my mania and pedis in Miami, FL. I will definitely be back. Such a sweet and attentive staff