Ever since tom and vivi left I've had nothing but issues coming here. The lady did nothing of what…read moreI asked because it wasnt what she wanted to do. and tried to make me pay twice After already paying $70 for a fill of something I didn't even want. I'm in tears In the parking lot because the girl was so rude. I'll never come back here.

Great service! I have set up monthly appointments bc my first three appointments were so greatread more

Been here twice now and I loved my nails both times. Everyone was friendly and the nail artist…read moresuggested great things I loved. Good music and beautiful plants

I have been coming here many times, usually getting the owner, and my nails always come out…read moreamazing. She is very welcoming and skilled. However, the past three times, I've had different technicians, and the results have been disappointing, uneven nails with different lengths. Each time, I have even left with my finger bleeding. I usually don't ask for much when getting my nails done, but this time, when I requested a French tip, the technician refused and painted the whole nail instead.

Love this salon. It starts as you enter the salon and are greeted by Tori. Beautifully decorated,…read morespacious and lots of light. Amber does great facials and is so personable. Jaydee does a fantastic job on my hair. Highly recommend.

I have been to a lot of salons in the area and had a lot of disappointing manicures and pedicures…read more I truly enjoy this place though. I usually see Kim for my nails and Rose for my pedicures. It helps to have an appointment but on the weekends you might still wait. I believe it's worth it though! Try the gel builder manicure, they do a very good job!

I went in for an overlay acrylic and they came out so bad. I've done overlay acrylics in other…read moreplaces and they always came out good. An hour later one breaks and i go back in to maybe get a refund because I hate them but they did not want to give me a refund so to they try fixing it with gel. I HAVE ACRYLIC ON ALL THE OTHER NAILS BUT GEL ON ONE. they could've at least done gel on all of them!! To top it all off i paid 85$

Jaci Gunville was SUPPOSED to do my hair. Not the best professionalism. Beginning of March I…read morescheduled an appointment in April with Jaci at 10am. Backstory; I live 2 hours away from GF. There was an advisory for snow to begin falling in the afternoon and all through the next day. I'm in my last trimester of pregnancy as well, so I was skeptic on driving there in the first place but this apt was for my baby shower! Jaci sent me a reminder text regarding the apt the night before. I confirmed. As I'm approaching GF, I received a text from Jaci stating she feels unwell half an hour before the apt and wanting to reschedule to the next day.. I told her that's unfortunate as I could understand her situation. But with it being so last minute and her confirming the apt was a go the night before.. cmon. I tried requesting a later time in the day until she feels better, I was willing to do some shopping and visit a friend while she gathered herself. But she seemed adamant on staying home to rest. As I can understand feeling sick unexpectedly and how it can cause inconveniences, the appointment was scheduled a month out. And was also spoken about the day prior. Maybe it's just the hormones but definitely experienced my first pregnancy rage moment (:

Jaclyn Gunville was my hair stylist. She gave me the worst customer service. My appointment day I…read morebrought in a picture of the color I was looking for. I have blond hair and wanted low lights so when she finished she told me that the color I was looking for didn't turn out that way. I'm not a complainer so I accepted the color but them 2 weeks after I noticed how fast the color was washing out after spending 165.00 cash I called her to go and show her. Jaclyns response was well you should have called me right away and if you want it redone I can redo it for 1/2 price. No Thank you. Then I called the Studio and they told me they are not responsible. I Asked for owner to call me and no one called. I will never go back Studio South has lost my business.

I'm feeling very indifferent right now about this place…read more We went here on a whim since others were booked. For a nail salon, They rejected almost everything we asked for, saying "We don't do that!" Please let me state that we are VERY low maintenanced. My daughters and I have been to several nail salons and get serviced regularly on our manis and pedis. We aren't the demanding type. I asked her to paint a flower on my big toe the same color as my smaller toes. The picture below shows what she did. It was orange not pink. My daughter, who never gets upset or fusses about anything, was livid after we left. And that says a lot!!! Conversation with one of the guy technicians was awesome. He was a very pleasant and awesome to talk to. One other women that finished our pedis was fine. The one lady that did our nail art acted like we killed her dog.......

Good service and great color options! I went to the place with the best ratings on Yelp first but…read morethey were kind of unfriendly and didn't have any openings for a few hours. I noticed there was this place just a few driveways over and decided I'd have to go in and make the judgment call from there. Well I'll be! This place is completely underrated! They offered me and the others inside a soda or a water while we were having our services done. When I arrived there were two customers being worked on and the male technician was happy to answer all of my questions about the various services. I was excited to see all of the great color palettes they had available! I didn't know much about the dip polish so he explained it to me and I decided to finally go for it. He let me know it would be a few minutes wait if that was okay. Within ten minutes another nail technician came over and set to work removing my old shellac gels (one nail had broken so it was time to get them redone!) Once that process was complete she set to work on my dips. I was so fascinated by the process and by how the nails looked afterward. I absolutely love them!

If you care nothing about customer service, then this is the place for you…read more My preferred nail technician takes frequent absences. Notification and communication non existent when this occurs . When I show up I'm assigned someone totally new and inexperienced.Ownership is awkward and not professional in her communications. There is very little competition which enables them to care little if they maintain relationships with their clients. Salon is not clean and services take 2 hours for a mani pedi because the same technician has to do both services. If they were located in almost any other community that has the slightest bit of competition, they would never make it.

I have been going here since I moved to Grand Forks (about four years now) and have never had a bad…read moreexperience! They have always had the best service out of all nail salons I have gone to here in town and the couple who owns and works the store is fantastic!

My Daughter and I went here for pedicures a few years back and we were not happy with services we…read morereceived. We decided to try again and it was just as bad as before. We had to wait and were barely acknowledged. When we finally got in chairs there was no discussions about our services or anything. They did not show us any books or ask any questions. They did not talk to us but to each other and went very fast. NOT FUN OR RELAXING! We were both disappointed! I left with a piece of skin scraped off my heal. We deserved better for what they charge! VERY DISAPPOINTED!

I went to Angels Nails & Spa over Mother's Day weekend. It was packed with people and the staff…read morewere so welcoming to everyone coming in and when they left. I had Cindy one of the owners and she did exactly what I wanted done with my manicure.

I am sad to see such harsh reviews. after going to several places in Grand Forks, this is the best…read moreof the best. I AM a person to trust because I get nails done in Mn and ND due to my travels. They have NEVER pushed for a tip. they offer me a water, and encourage me to relax. they are timely and work is worth the price. All I will say is one, people tend to write negative reviews, and two, they would fix and do anything if you just say so. They always greet someone coming in, and are very pleasant with walk ins. I haven't waited with appt, but most ALL other nail places in GF I have waited up to two hours with an appt made. Give people a break that are a family business, doing good work. I recommend this place with great trust in their talent and work, which is above average.

I've been a loyal customer at Elite Nails since June 2024, visiting every six weeks for mani-pedis…read more Initially, I was happy with my choice--the pedicures were relaxing, and the manicures were decent, though cuticle care could use improvement. Unfortunately, my recent experience on 12/28 has completely soured my opinion of this salon. Despite calling ahead for a 1:45 PM appointment, I wasn't seated until 2:00, and no one started my nails until 2:20. While I understand delays can happen, the lack of transparency was frustrating, especially since the male nail tech (chair #3) disappeared for a significant amount of time. I asked for a soft milky white color (similar to OPI's Funny Bunny) and showed a picture of a simple French design with a soft white base and white tips. Instead of working to accommodate my request, the staff turned my choice into an ordeal. There was constant chatter in their native language, paired with giggles and obvious side glances that made it clear I was being gossiped about. They seemed confused by "milky white" and instead of trying to clarify, the entire situation felt unnecessarily tense. When the male tech finally started, it went downhill fast. He used white dip powder but failed to remove the previous dip layer fully, leaving streaks and uneven patches. Then, he used a *metal* tip on the Dremel to smooth and buff the dip--a completely inappropriate tool for the job. Not only did it leave harsh streaks, but it burned my thumb cuticle so badly that it bled. I've been getting my nails done for 15+ years, and I've never experienced pain like that. The tech tried to cover the poor dip application with shellac, but it only emphasized the streaks and bare patches. My nails looked like a complete mess. By 3:00 PM, I'd had enough and asked to stop the service. The tech did not speak English, so the owners got involved. I calmly explained the issue was about *quality*--not the color--but instead of taking accountability, the owners kept pushing more "fixes." The male owner, though polite, suggested applying a full-coverage white polish to mask the issues. Desperate for something halfway decent, I agreed. The female owner took over, but her attitude was anything but professional. She was dismissive, rude, and pushy, insisting on filing my nails further even though I'd already been burned by the Dremel. When curing the polish, she forcibly shoved my hand into the light, causing the wet polish to smudge against the edges. It felt deliberate, as though she wanted to make sure I left even more dissatisfied. Despite everything, I wasn't charged for the service, but the final product still wasn't worth the time, stress, and pain I endured. On top of that, I didn't even leave with the result I was expecting and will now have to visit another salon to have the work redone properly. As you can see from the attached photos, the final result was sloppy, streaky, and an absolute disappointment. This isn't the first time Elite Nails has been pushy about their services. From the beginning, they've insisted on combining dip and shellac (claiming it's better for the nails) while cutting corners like skipping acetone removal and using the wrong tools. They push unwanted services and still expect top dollar and a tip, regardless of the quality of work. If you do visit, I recommend the tech in chair #8 (from Atlanta), who is friendly, speaks English, and does excellent work. But overall, this salon's lack of respect for their customers and inability to deliver quality service has made it clear I'll never return. Proceed with caution.