Denied care over vaccine. Brought my daughter in for appendicitis. They never mentioned they ONLY…read moresee children FULLY vaccinated. Not on the phone when I made the appointment nor in the paperwork they provided when I arrived!! We were taken to an exam room, where the nurse asked if we were current on all vaccines and I said she wasn't. The nurse said the provider would not see us if she wasn't fully vaccinated. Then, she left and the front office came in to the exam room and asked us to leave. They escorted my 14 year old daughter out of the exam area!! No questions on why my daughter wasn't fully vaccinated nor care. If you want to have the opportunity to make these decisions for yourself, and don't want to have your child escorted out of the exam area for not being fully vaccinated to their liking - find another provider.

My husband and son both see the practice. Dr Hardee is great! Andrew has built a great relationship…read morewith my son and earned his trust. Which is so important for a kid with PTSD. My husband also sees Andrew and Brooke. The best part about this practice is you know whomever you see you're going to get quality care. I'm so grateful I found them as soon as we moved to NC 8 years ago.

Everyone needs a MaryRose! 10/10 recommend, especially meeting with her before having your baby to…read morelay foundations for nursing. I had an amazing breastfeeding journey from newborn to return to work in large part thanks to MaryRose! She shared helpful tips, tricks, and critical information around positioning, nutrition, supply, and latching. So very grateful for her lactation knowledge!

My biggest mistake was not calling MaryRose sooner! I connected up with her within the first few…read moreweeks of my first born and she gave me confidence I didn't know I needed, along with tips to meet my breastfeeding goals (and even exceed them). Without her guidance and support, it would not of been an enjoyable journey. I contacted her again before my second was born to do a refresh and had a great experience from the start. She is always willing to answer questions or pass along tips. My biggest advice is to connect before your baby is born.

Dr Watts and the entire staff was amazing. My Doctors office didn't get my meds to the pharmacy so…read morethey examined me and sent the meds right away and was feeling better the next day. If they didn't open my air ways I would have been back in an ambulance and onto the hospital with it hours .

Melissa Taylor was my physician. I never saw her. Waited for two hours and I walked out . Terrible…read moreservice. Please do not come here if you care about your health

My whole family goes here for primary care. We love the convenient location and how nice and…read morefriendly everyone is when we have appointments.

I visited Lindsey Russell, FNP, for a wellness exam in February and was charged for an office visit…read morein addition to the wellness. This office charge was falsified. Nothing outside the realm of the annual physical was discussed. I've been trying to get this issue resolved for weeks but reaching Lindsey or anyone in this office has been extremely difficult. I've taken measures to report her for medical fraud. I am convinced she's used this same tactic with other patients and unethical medical professionals such as Lindsey Russell results in increases in insurance costs. I've read the medical files for my appointment that day and Lindsey fraudulently claimed to treat me for illnesses that were never discussed during my visit. Be very cautious of her and this facility. I cannot emphasize enough how difficult it was to get ahold of anyone in her office. I did finally get hold of the office manager, Tambra who stated she would pass along my message to Lindsay. I was very clear about my work hours and when Lindsey should call me back. Instead, Lindsey called me while I was at work. I found this to be very suspicious. It's not likely that a deceptive medical professional would actually want to speak with a patient that they ripped off so calling while that patient is at work would solve that issue. She also could have easily reached me through my Atrium email which she has done on past occasions. Her behavior was shady. Do not visit this practice. There are too many good ones that possess medical ethics so skip the visit to this facility.

Very clean facility, easy check in process was easy. The provider and the office staff is very…read moreinformative along with being friendly, they do provide great care! I would highly recommend this urgent care.

Such a nice clean building! We had a great quick visit. It was nice to call, be seen within an…read morehour, and back home to rest. Its rare these days.

Frantic something is wrong with my three months year-old as a 1st time mother at 30yrs old, I…read moresought medical attention not knowing what, not knowing how. He suffered so bad from being gassy he screamed until an eye blood vessel popped. As my husband and I trying to do the tummy rubs and kicks to help my sweet boy because the doctors never helped. three times I asked about acid reflux until they finally said oh yeah he has acid reflex. Yeah I know I told you that 2 visits ago and I didn't go to medical school. He had a tongue and lip tie appointment that day which found out 4 months later he had a class 4 tongue tie and class 5 upper lip tie...that they and other doctors through novant, insisted he didn't have instead of placing him on a referral to someone who actually knows what they're talking about and specializes in it. Freaked me out told me I need to go to the hospital right away do not go to the tongue and lip tie appointment that was scheduled that day. (which I couldn't get again until he was eight months old so he suffered from three months to eight months years old with gas and whatever digestive systems problems til he grew out of it I guess...I still don't really know) I had gassy on multiple medical records. I had pooping green when he should've been pooping yellow because I was breast-feeding on record.. which means he wasn't absorbing nutrients correctly etc.) Anyways, I'm thinking my baby's dying just to send me to the hospital that concluded nothing and missed a blood test according to my new doctor...put me under investigation from three months until a month before his first birthday, I had to deal with Cps my husband had to take off work multiple times. And Now I have PTSD when it comes to taking my son to the doctor to get medical help when it comes to falling getting bumps and bruises etc because of these so-called professionals. I found a good doctor out in Cleveland. It's not part of this big branch. If you have real problems with your child run from this place as fast as you can. Coming from someone who served as a military police officer in the United States Army you do not want to trust these people with your child's livelihood or your mental health for that matter. Find a small town doctor that's not caught up in the political crap.

I have been going here for 15 years. The doctors have gone above and beyond for all of my children…read moreand are all very friendly and professional.

Great service, Excellent results, compassionate people that want to help you in recovery.read more

Friendly, personal, and professional I get the best of care…read moreat Southern Smiles. Dr. Woods and the whole staff give the best of care and communicate clearly all goals and progress.