Huge 4 (or is it 5) floor open plan shopping centre, mostly focusing on clothes and decor for the…read morefirst couple of floors and then one whole floor dedicated to Sports Experts and the top to Saturn. Good selection to be had and a nice place to browse about. Sports experts have an large selection of sporting apparel and equipment mainly (at this time of the year) winter sports and the prices are quite competitive. Saturn as well is well stocked with the latest and greatest of electronics but tend to be a little pricier than some of their rivals. Thats not to say that you cant pick up a bargain or two during their frequent sales. A nice shopping experience, sort of like a concentrated Mariahilferstrasse in one building.

This is Vienna's version of a department store, and it's huge. I've only purchased a pair of boots…read morehere (on the first floor/American second floor), and the people working in that department were quite helpful and friendly, although they didn't speak a lot of English. My fiancé looked for a dress shirt here (men's department, I forget which floor), and the lady was a bitch ("kind of" redacted). The whole floor was pretty much devoid of other people, but it took forever to get some help, then she let him try on only ONE shirt. She insisted that the others (in the same size) would all fit the exact same way; I believe the idea of sizes running differently for different brands, and wanting to see how colors/patterns look, was lost on her. Either way, we left immediately - the shirts were all overpriced anyway. Pretty much everything in this store is stupidly expensive, although their women's shoe department seems to be a bit of an exception (maybe I have a bias?). That department have a lot of sales, though, and since the ladies working there were nice, I have been back to that one department. I've given this place 3 stars instead of 2 because: --In the basement of Gerngross is Merkur, a higher-end grocery store in Vienna. It's owned by the same company that owns Billa (another Viennese grocery store), but it's more expensive than Billa. Merkur IS much bigger, and tends to carry items that Billa doesn't, so we'll go to Merkur when we can't find something at Billa. --On the fourth floor (American 5th) is an electronics store, Saturn. This is kind of the go-to electronics store, and the people there are generally pretty nice and helpful. We've bought a space heater, Nespresso machine (don't judge), humidifier, soda/CO2 machine,* oscillating fan, and various little items like CAT5 cables, etc, there. I like Saturn. They also sell prepaid and region-free cell phones, CDs and vinyl, computers and iPads, etc. Note!!! Saturn takes only cash and Bank-O-Mat/EC cards (Austrian/German debit cards) - they will NOT accept American debit/credit cards, so bring cash!!! We go to Gerngross for Merkur and Saturn more than anything else - the rest of the store (the department store/ "Macy's" part of it) is wayyy too expensive to bother with. *I'm obsessed with soda water. Don't judge.

I came into Steffel because I knew they sold the brand of watch that I own. My watch needs a new…read morebattery, and I went to the desk displayed/sold watches. I asked the saleswoman in that section if she could change a my battery, and she said, "No. You have to go to a Jeweler for that." O.K., that's acceptable. What wasn't acceptable was when I asked her where the nearest jeweler was located... how do I get to one? I told her I am not from here (although I have lived here for about a year, but I didn't tell her that) and she looked at me, very serious, and proceeded to ask me, "Do you have a cell phone? Get on the internet and type in 'nearest jeweler'..." She was still talking, but I had begun to walk away at that point. THIS is by far the rudest, of rude interactions with customer service that I've ever had. Even on a bad day, this is NEVER an acceptable way to talk to a customer.

Very disappointed experience at this department store. I just bought a Chanel lipstick for my…read moresister and 5 minutes after I found out it was not what she wanted and decided to return it. The ladies at the makeup register rudely rejected my request stating that they accept no returns! Even 5 minutes after a purchase!!! Wow!!! Never again will I step foot in this store of entertain the idea to purchase ANYTHING from their makeup department. Very low bar service and a major disappointment! Stay away and purchase your make next door from Douglas!!!

Great selection of clothing and lots of coat options which is what I was looking for. However the…read morecoat I bought had two loose buttons which I didn't realize until I got home so I had to sew it back on. I think intact buttons on a $200 coat should be guaranteed, but this is why we can't have nice things. Considering that most of the clothing brands sold in the store are more expensive ones, one would think that the workers pay closer attention to the condition of the apparel.

It is a big department store. You get the feeling you are in a (small) Macy's (USA) or House of…read moreFraser (UK). They sale many known fashion brands and they have a regular seasonal sales. It is a little chaotic and crammed during the Christmas sale when we were there, but I did manage to find a Carhartt beanie for €6 - now that's a bargain. For full thrift shopping this place ain't, but for a 60% discount on certain styles and brands - oh yes!

I was as soooooo happy to see a Hema in Vienna! Oh how I've missed you! Originally, Hema, is a…read moreDutch store that I grew up with when visiting my Opa and Oma in the NL. While sight seeing here in Vienna, we made a special trip here. I stocked up on ontbijtkoek, stroopwafels, Dutch almond cookies, and the best kitchen towels ever! In fact, most of my kitchen towels are from Hema, and they have lasted for years! Here I found grey and white print tulip towels and rose colored Amsterdam house print towels- I stocked up on both. They have a great selection of stationary too. This store was on the smaller side. Hema in NL is department store sized with a hot food area made to order. But, no complaints, I was just so elated to be here : )

I LOVE HEMA! How lovely to find a little piece of Amsterdam in Vienna! Great selection of…read moreoffice/school supplies for the uber cool set and loads of fun things for the home. If you're having a party, this is the place to start. You will be dodging excited tweens but, hey, at these prices, it is worth it.

loved this shop. had champagne great support and they called me a taxi. Sales associate kept…read morefinding treasures. lol

From the owner: Outlet - Kollektionen der letzten Saisonen mit %read more

Hofer / Aldi is a good discount supermarket with water, some produce, yogurt, candies, excellent…read morechocolate, chocolate cookies, biscuits and various other offerings. Bring your own bags.

This is Aldi. Where does the Hofer name come from? Confusing…read more Anyways, my absolute favorite grocery store when shopping abroad. The food is fresh and cheap. What more could you ask for! Bring your own bags or do what I do, grab an empty or nearly empty box and use that as your bags. My mom and I did this when I was growing up and shopping at Aldi in my hometown. It must not be common practice in Europe though because I always get such weird looks when I'm strutting down the sidewalk with a cardboard box full of groceries. I'm helping save the planet too judge-y mcjudgepants so avert those eyes. Aldi has a great selection of affordable and amazing wine too. Their bread and pastries are baked fresh in the store. Honestly don't shop anywhere else. Go here.

Perfect for shoppers on the move and traveling to and from Vienna. The newly renovated train…read morestation has lots to choose from. The shops consists of men's and ladies clothing, sports, jewelry, books, flowers, bakeries, restaurants - food court, grocery stores, decorations and a few stores are even open on Sundays. The train station is well lighted, very clean, extremely new looking and even equipped with elevators and escalators. Although the train is very safe it is also well guarded with private security and local police officers. It has plenty of clean restrooms and is equipped with baby changes areas. As an added plus the Merkur has daily lunch means, which are very tasty and inexspensive.

This is an elegant shopping mall right in the center of the city. It's a great place to buy…read moreclothes, toys, etc and also a great place to window shop. You can always stop for a hot chocolate at Neuhaus or a healthy juice the juice bar or a weich lunch at xo noodles. I enjoy a stroll through here especially if it's cold outside!