Possibly the worst experience I've had with any business, ever.
I took my computer in to have the hard drive wiped and have Windows reinstalled.. Not rocket science and something I've done myself many times & typically takes an hour or two. Places have often charged me $25-30 for it in the past.
They told me they should have it ready the next day. Days go by.. Finally they answer the phone & say they were just working on it & will let me know, ok great, I'm a patient person. More days go by.. & I forget.
On the 21st day I call & it takes them a while to figure out who I am. My computer is not fixed, it loads up a blank black screen with an error. It worked fine when dropped it off. I paid $60 for this and now I have to clean up the mess. read more